Filmora：AI Video Editor, Maker
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Limited Animation Support
Around 10% of users, particularly amateur animators, are frustrated with the app's inability to maintain frame duration, which disrupts their animation projects.
The app doesn't allow me to keep frames on screen for the needed duration, which is crucial for my animation work.
Glitchy Performance
Approximately 8% of users report issues with the app being glitchy and slow, making it difficult to create videos efficiently.
The app is so glitchy and takes forever to load, I can't even make a video.
In-App Purchase Pressure
About 12% of users feel pressured to make additional in-app purchases despite already having a subscription, which they find misleading and frustrating.
I paid for the pro version, but they keep asking for more money for credits, which is frustrating.
Users' choice
InShot receives high praise for its ease of use, extensive features, and affordability. Users appreciate its ability to create high-quality videos with minimal effort, although some express frustration with ads and occasional glitches.
Runner up
Filmora is lauded for its user-friendly interface and powerful AI features, making video editing accessible for both beginners and professionals. However, some users criticize its pricing model and occasional bugs, which can hinder the editing experience.
Straggler
Adobe Premiere Rush is appreciated for its professional-grade features and integration with other Adobe products. However, users often mention its high cost and missing features compared to its desktop counterpart, leading to mixed reviews.
Subscription Confusion
Users are frustrated with unexpected charges and unclear subscription terms, leading to dissatisfaction and feelings of being scammed. This issue highlights the need for clearer communication regarding subscription renewals and charges.
Frame Duration Limitation
The app fails to maintain specific frame durations, which is crucial for animators who need precise timing for their work. This limitation disrupts the creative process for users who rely on exact frame control.
Glitchy Performance
The app experiences glitches and slow loading times, making it difficult for users to create videos efficiently. This performance issue detracts from the overall user experience and usability.
In-App Purchase Pressure
Users feel pressured to make additional in-app purchases even after subscribing to the Pro version, which diminishes the perceived value of the subscription. This practice can lead to user dissatisfaction and perceptions of unfair monetization.
Lack of Desktop Version
Some users express a desire for a desktop version of the app to enhance their editing capabilities. This feedback suggests an opportunity to expand the product offering to meet user needs.
Feature Labeling Issues
Certain features are not clearly labeled, causing confusion and requiring users to experiment to understand their functionality. Improving feature labeling could enhance user experience and reduce the learning curve.
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