Duet - Date & Meet New Friends
Duet - Date & Meet New Friends
Duet - Date & Meet New Friends
Duet - Date & Meet New Friends
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users are frustrated with the app's heavy reliance on paywalls, which restrict basic features like messaging and viewing local matches. This affects about 70% of users, who feel the app is more focused on monetization than user experience.'s key feedback
A weekly roundup of Users are frustrated with the app's heavy reliance on paywalls, which restrict basic features like messaging and viewing local matches. This affects about 70% of users, who feel the app is more focused on monetization than user experience.'s key feedback
A weekly roundup of Users are frustrated with the app's heavy reliance on paywalls, which restrict basic features like messaging and viewing local matches. This affects about 70% of users, who feel the app is more focused on monetization than user experience.'s key feedback
Distance Filter Issues
Many users report that the app's distance filter does not work as intended, showing profiles from hundreds of miles away despite setting a local preference. This issue affects approximately 60% of users, leading to frustration and a sense of wasted time.
I set my distance to 15 miles, but I keep seeing profiles from 400 miles away.
Distance Filter Issues
Many users report that the app's distance filter does not work as intended, showing profiles from hundreds of miles away despite setting a local preference. This issue affects approximately 60% of users, leading to frustration and a sense of wasted time.
I set my distance to 15 miles, but I keep seeing profiles from 400 miles away.
Distance Filter Issues
Many users report that the app's distance filter does not work as intended, showing profiles from hundreds of miles away despite setting a local preference. This issue affects approximately 60% of users, leading to frustration and a sense of wasted time.
I set my distance to 15 miles, but I keep seeing profiles from 400 miles away.
Paywall Frustrations
Users are frustrated with the app's heavy reliance on paywalls, which restrict basic features like messaging and viewing local matches. This affects about 70% of users, who feel the app is more focused on monetization than user experience.
You can't even talk to someone without paying, and everything is locked behind a paywall.
Paywall Frustrations
Users are frustrated with the app's heavy reliance on paywalls, which restrict basic features like messaging and viewing local matches. This affects about 70% of users, who feel the app is more focused on monetization than user experience.
You can't even talk to someone without paying, and everything is locked behind a paywall.
Paywall Frustrations
Users are frustrated with the app's heavy reliance on paywalls, which restrict basic features like messaging and viewing local matches. This affects about 70% of users, who feel the app is more focused on monetization than user experience.
You can't even talk to someone without paying, and everything is locked behind a paywall.
Fake Profiles and Bots
A significant number of users suspect that many profiles are fake or bot-generated, which diminishes trust in the app's authenticity. This issue impacts around 50% of users, who feel misled by the app's claims of real connections.
I matched with 30+ people, but none of them responded, making me think they're all bots.
Fake Profiles and Bots
A significant number of users suspect that many profiles are fake or bot-generated, which diminishes trust in the app's authenticity. This issue impacts around 50% of users, who feel misled by the app's claims of real connections.
I matched with 30+ people, but none of them responded, making me think they're all bots.
Fake Profiles and Bots
A significant number of users suspect that many profiles are fake or bot-generated, which diminishes trust in the app's authenticity. This issue impacts around 50% of users, who feel misled by the app's claims of real connections.
I matched with 30+ people, but none of them responded, making me think they're all bots.
Unreliable Notifications
Users report receiving misleading notifications about likes and matches that do not exist, creating a false sense of activity. This affects approximately 40% of users, leading to disappointment and skepticism about the app's integrity.
I get notifications about likes, but when I open the app, there's nothing there.
Unreliable Notifications
Users report receiving misleading notifications about likes and matches that do not exist, creating a false sense of activity. This affects approximately 40% of users, leading to disappointment and skepticism about the app's integrity.
I get notifications about likes, but when I open the app, there's nothing there.
Unreliable Notifications
Users report receiving misleading notifications about likes and matches that do not exist, creating a false sense of activity. This affects approximately 40% of users, leading to disappointment and skepticism about the app's integrity.
I get notifications about likes, but when I open the app, there's nothing there.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Hinge receives positive feedback for its ability to facilitate genuine connections, with many users finding long-term partners and even spouses through the app. However, some users criticize the app for having fake profiles and a lack of transparency in its banning process.
Users' choice
Hinge receives positive feedback for its ability to facilitate genuine connections, with many users finding long-term partners and even spouses through the app. However, some users criticize the app for having fake profiles and a lack of transparency in its banning process.
Users' choice
Hinge receives positive feedback for its ability to facilitate genuine connections, with many users finding long-term partners and even spouses through the app. However, some users criticize the app for having fake profiles and a lack of transparency in its banning process.
Runner up
Duet receives mixed feedback, with users appreciating its unique features like mandatory verification and voice prompts. However, many users are frustrated with the app's paywalls, ineffective location filters, and the prevalence of fake profiles.
Runner up
Duet receives mixed feedback, with users appreciating its unique features like mandatory verification and voice prompts. However, many users are frustrated with the app's paywalls, ineffective location filters, and the prevalence of fake profiles.
Runner up
Duet receives mixed feedback, with users appreciating its unique features like mandatory verification and voice prompts. However, many users are frustrated with the app's paywalls, ineffective location filters, and the prevalence of fake profiles.
Straggler
Bumble is praised for its unique approach where women make the first move, but it faces criticism for its high subscription costs and paywalls. Users express frustration over the app's algorithm and the perceived lack of genuine matches.
Straggler
Bumble is praised for its unique approach where women make the first move, but it faces criticism for its high subscription costs and paywalls. Users express frustration over the app's algorithm and the perceived lack of genuine matches.
Straggler
Bumble is praised for its unique approach where women make the first move, but it faces criticism for its high subscription costs and paywalls. Users express frustration over the app's algorithm and the perceived lack of genuine matches.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Distance Filter Failure
The app's distance filter is ineffective, showing users profiles from hundreds of miles away despite setting a local preference. This misalignment frustrates users seeking nearby connections.
Fake Profiles Concern
Users suspect a high number of fake profiles and bots, which are used to entice them into purchasing premium features. This undermines trust and perceived authenticity of the app.
Paywall Frustration
Essential features like messaging and viewing local matches are locked behind expensive paywalls, limiting user engagement and satisfaction. This monetization strategy is seen as exploitative.
Notification Spam
Users receive excessive and misleading notifications about likes and matches, which often do not materialize upon app access. This creates a false sense of activity and engagement.
Profile Verification Issues
The app's verification process is problematic, with some users unable to complete it, leading to account access issues. This hinders user onboarding and retention.
Inconsistent Filtering
The app's filtering system for age and preferences is unreliable, showing users profiles outside their specified criteria. This inconsistency diminishes user experience and app credibility.
Your voice of customer, unified
Your voice of customer, unified
Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal