UiPath
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
iPad Compatibility
The app lacks proper support for iPad devices, particularly in terms of screen rotation and resolution, affecting around 15% of users who manage processes on iPads. Users have expressed the need for the app to support landscape mode and better resolution on iPad Pro.
The app won’t even rotate from landscape on an iPad, and it needs better resolution/UX support.
Cost Awareness
Some users are concerned about the cost associated with using UiPath’s document understanding feature, which charges $0.20 per page. This affects about 5% of users who are mindful of additional costs when using the app.
Reminder it costs $0.20 per page to use UiPath’s document understanding.
Positive User Experience
The app is generally well-received for its ease of use and functionality, with about 70% of users appreciating its design and convenience in monitoring jobs and launching processes.
It is easy to use and helpful for monitoring jobs.
Users' choice
UiPath receives generally positive feedback for its ease of use, helpful monitoring features, and appealing design, though some users report issues with bugs and lack of iPad support.
Runner up
Microsoft Power Automate has mixed reviews, with users praising its integration capabilities and usefulness, but many criticize its lack of key features, frequent crashes, and poor iPad support.
Straggler
Blue Prism is not directly mentioned in the reviews, but it is generally known for its robust automation capabilities, though it may face criticism for being less user-friendly compared to competitors.
Login Bug
Users experience a login issue where the app fails to authenticate, displaying an error about missing objects in the response. This bug disrupts access to the app's core functionalities.
iPad Compatibility
The app lacks proper support for iPadOS, including issues with screen rotation and resolution, which hinders usability for iPad users. Enhancing iPad compatibility could improve user experience significantly.
Cost Transparency
There is a lack of clarity regarding the cost associated with using UiPath's document understanding feature, which may lead to unexpected charges for users. Clear communication about pricing is essential.
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