Hammer: Truck GPS & Maps
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
Top Insights
A weekly roundup of Around 10% of users express dissatisfaction with the transition from a free to a paid subscription model, especially since the app's performance has degraded post-subscription, leading to crashes and usability issues.'s key feedback
A weekly roundup of Around 10% of users express dissatisfaction with the transition from a free to a paid subscription model, especially since the app's performance has degraded post-subscription, leading to crashes and usability issues.'s key feedback
A weekly roundup of Around 10% of users express dissatisfaction with the transition from a free to a paid subscription model, especially since the app's performance has degraded post-subscription, leading to crashes and usability issues.'s key feedback
App Crashes
A significant number of users, approximately 15%, report that the app frequently crashes, especially after recent updates, rendering it unusable for navigation. This issue is particularly frustrating for those who have paid for a subscription.
The app crashes every time I open it, making it impossible to use.
App Crashes
A significant number of users, approximately 15%, report that the app frequently crashes, especially after recent updates, rendering it unusable for navigation. This issue is particularly frustrating for those who have paid for a subscription.
The app crashes every time I open it, making it impossible to use.
App Crashes
A significant number of users, approximately 15%, report that the app frequently crashes, especially after recent updates, rendering it unusable for navigation. This issue is particularly frustrating for those who have paid for a subscription.
The app crashes every time I open it, making it impossible to use.
Subscription Issues
Around 10% of users express dissatisfaction with the transition from a free to a paid subscription model, especially since the app's performance has degraded post-subscription, leading to crashes and usability issues.
Since starting my paid subscription, the app has stopped working and keeps kicking me out.
Subscription Issues
Around 10% of users express dissatisfaction with the transition from a free to a paid subscription model, especially since the app's performance has degraded post-subscription, leading to crashes and usability issues.
Since starting my paid subscription, the app has stopped working and keeps kicking me out.
Subscription Issues
Around 10% of users express dissatisfaction with the transition from a free to a paid subscription model, especially since the app's performance has degraded post-subscription, leading to crashes and usability issues.
Since starting my paid subscription, the app has stopped working and keeps kicking me out.
Display Clarity
Approximately 5% of users find the map display unclear, particularly for those using reading glasses, as elements like the orange line at night and small text sizes are difficult to read.
The map display is not clear, especially for those using reading glasses.
Display Clarity
Approximately 5% of users find the map display unclear, particularly for those using reading glasses, as elements like the orange line at night and small text sizes are difficult to read.
The map display is not clear, especially for those using reading glasses.
Display Clarity
Approximately 5% of users find the map display unclear, particularly for those using reading glasses, as elements like the orange line at night and small text sizes are difficult to read.
The map display is not clear, especially for those using reading glasses.
Routing Accuracy
About 5% of users are concerned with the app's routing accuracy, noting that it can be overly conservative with height and routing updates, which may not always be efficient for truckers.
The app's routing is too conservative and not always efficient, especially with height updates.
Routing Accuracy
About 5% of users are concerned with the app's routing accuracy, noting that it can be overly conservative with height and routing updates, which may not always be efficient for truckers.
The app's routing is too conservative and not always efficient, especially with height updates.
Routing Accuracy
About 5% of users are concerned with the app's routing accuracy, noting that it can be overly conservative with height and routing updates, which may not always be efficient for truckers.
The app's routing is too conservative and not always efficient, especially with height updates.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Hammer receives mixed feedback with users praising its truck-specific features and reliability, but recent updates have caused crashes and usability issues for some. Many users appreciate its offline capabilities and detailed POIs, though others report glitches and routing inaccuracies.
Users' choice
Hammer receives mixed feedback with users praising its truck-specific features and reliability, but recent updates have caused crashes and usability issues for some. Many users appreciate its offline capabilities and detailed POIs, though others report glitches and routing inaccuracies.
Users' choice
Hammer receives mixed feedback with users praising its truck-specific features and reliability, but recent updates have caused crashes and usability issues for some. Many users appreciate its offline capabilities and detailed POIs, though others report glitches and routing inaccuracies.
Runner up
Trucker Path has a strong reputation for its comprehensive truck stop information and community-driven features, but recent updates have led to frequent crashes and routing errors. Users appreciate its facility reviews and parking availability, though many express frustration with its reliability and subscription model.
Runner up
Trucker Path has a strong reputation for its comprehensive truck stop information and community-driven features, but recent updates have led to frequent crashes and routing errors. Users appreciate its facility reviews and parking availability, though many express frustration with its reliability and subscription model.
Runner up
Trucker Path has a strong reputation for its comprehensive truck stop information and community-driven features, but recent updates have led to frequent crashes and routing errors. Users appreciate its facility reviews and parking availability, though many express frustration with its reliability and subscription model.
Straggler
CoPilot is valued for its offline navigation and detailed routing options, but users report significant issues with app stability and customer support. Many find its interface outdated and express dissatisfaction with its subscription service, though it remains a popular choice for its configurability and offline maps.
Straggler
CoPilot is valued for its offline navigation and detailed routing options, but users report significant issues with app stability and customer support. Many find its interface outdated and express dissatisfaction with its subscription service, though it remains a popular choice for its configurability and offline maps.
Straggler
CoPilot is valued for its offline navigation and detailed routing options, but users report significant issues with app stability and customer support. Many find its interface outdated and express dissatisfaction with its subscription service, though it remains a popular choice for its configurability and offline maps.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Subscription Crashes
Users experience frequent app crashes after subscribing, rendering the app unusable. This issue persists despite attempts to reinstall, leading to potential subscription cancellations.
Update Instability
Recent updates have introduced severe stability issues, causing the app to crash upon opening. This has significantly impacted user experience, especially for those who relied on the app's previous stability.
CarPlay Incompatibility
The app lacks compatibility with CarPlay, limiting its usability for users who prefer integrated vehicle systems. This gap in functionality is a notable downside for an otherwise well-received app.
Display Clarity Issues
The app's map display is unclear, particularly for users with visual impairments, making it difficult to read important navigation details. Enhancements in display clarity could improve accessibility and user satisfaction.
POI Visibility Loss
A recent update removed visibility of truck stops and other Points of Interest (POIs), which were previously available. This change has disrupted route planning for users who rely on these features.
Night Mode Brightness
The night mode's brightness is too intense, particularly the orange line, which remains overly bright and distracting. This issue affects nighttime usability and has not been addressed despite user feedback.
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