TouchTunes: Control Bar Music
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
Top Insights
A weekly roundup of Many users are dissatisfied with the high cost of playing songs, with some songs costing up to $5, impacting around 20% of users. This pricing model is seen as unreasonable and discourages frequent use.'s key feedback
A weekly roundup of Many users are dissatisfied with the high cost of playing songs, with some songs costing up to $5, impacting around 20% of users. This pricing model is seen as unreasonable and discourages frequent use.'s key feedback
A weekly roundup of Many users are dissatisfied with the high cost of playing songs, with some songs costing up to $5, impacting around 20% of users. This pricing model is seen as unreasonable and discourages frequent use.'s key feedback
App Malfunction
A significant number of users experience app malfunctions, such as the app stopping unexpectedly and losing credits, affecting approximately 15% of users. This issue leaves users frustrated with no troubleshooting options available.
The app stopped working after playing a few songs, and I lost all my credits.
App Malfunction
A significant number of users experience app malfunctions, such as the app stopping unexpectedly and losing credits, affecting approximately 15% of users. This issue leaves users frustrated with no troubleshooting options available.
The app stopped working after playing a few songs, and I lost all my credits.
App Malfunction
A significant number of users experience app malfunctions, such as the app stopping unexpectedly and losing credits, affecting approximately 15% of users. This issue leaves users frustrated with no troubleshooting options available.
The app stopped working after playing a few songs, and I lost all my credits.
High Song Costs
Many users are dissatisfied with the high cost of playing songs, with some songs costing up to $5, impacting around 20% of users. This pricing model is seen as unreasonable and discourages frequent use.
The price of songs has increased significantly, making it not worth using anymore.
High Song Costs
Many users are dissatisfied with the high cost of playing songs, with some songs costing up to $5, impacting around 20% of users. This pricing model is seen as unreasonable and discourages frequent use.
The price of songs has increased significantly, making it not worth using anymore.
High Song Costs
Many users are dissatisfied with the high cost of playing songs, with some songs costing up to $5, impacting around 20% of users. This pricing model is seen as unreasonable and discourages frequent use.
The price of songs has increased significantly, making it not worth using anymore.
Lost Perks
Users are upset about the removal of previously available perks and bonuses, which were a key attraction for long-time users, affecting about 10% of users. The loss of these benefits has led to decreased app usage.
They took away perks that I earned, which is not okay.
Lost Perks
Users are upset about the removal of previously available perks and bonuses, which were a key attraction for long-time users, affecting about 10% of users. The loss of these benefits has led to decreased app usage.
They took away perks that I earned, which is not okay.
Lost Perks
Users are upset about the removal of previously available perks and bonuses, which were a key attraction for long-time users, affecting about 10% of users. The loss of these benefits has led to decreased app usage.
They took away perks that I earned, which is not okay.
Credit Discrepancies
There is a noticeable discrepancy in the number of credits received when purchasing through the app versus directly at the jukebox, affecting approximately 12% of users. This inconsistency is perceived as unfair and misleading.
You get more credits by putting money in the machine than through the app, which seems shady.
Credit Discrepancies
There is a noticeable discrepancy in the number of credits received when purchasing through the app versus directly at the jukebox, affecting approximately 12% of users. This inconsistency is perceived as unfair and misleading.
You get more credits by putting money in the machine than through the app, which seems shady.
Credit Discrepancies
There is a noticeable discrepancy in the number of credits received when purchasing through the app versus directly at the jukebox, affecting approximately 12% of users. This inconsistency is perceived as unfair and misleading.
You get more credits by putting money in the machine than through the app, which seems shady.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
AMJAM receives overwhelmingly positive feedback for its extensive collection of Amma's bhajans and user-friendly interface. Users appreciate the app's organization and the inclusion of lyrics and meanings, making it a favorite for those interested in spiritual music.
Users' choice
AMJAM receives overwhelmingly positive feedback for its extensive collection of Amma's bhajans and user-friendly interface. Users appreciate the app's organization and the inclusion of lyrics and meanings, making it a favorite for those interested in spiritual music.
Users' choice
AMJAM receives overwhelmingly positive feedback for its extensive collection of Amma's bhajans and user-friendly interface. Users appreciate the app's organization and the inclusion of lyrics and meanings, making it a favorite for those interested in spiritual music.
Runner up
TouchTunes receives mixed feedback; users praise its ease of use and the ability to play music at various locations, but many criticize the high cost of credits and recent removal of perks. Some users report technical issues and dissatisfaction with the app's pricing model.
Runner up
TouchTunes receives mixed feedback; users praise its ease of use and the ability to play music at various locations, but many criticize the high cost of credits and recent removal of perks. Some users report technical issues and dissatisfaction with the app's pricing model.
Runner up
TouchTunes receives mixed feedback; users praise its ease of use and the ability to play music at various locations, but many criticize the high cost of credits and recent removal of perks. Some users report technical issues and dissatisfaction with the app's pricing model.
Straggler
Rockbot faces criticism for its restrictive song selection and frequent app crashes. Users express frustration with the app's limitations on song requests and the perceived lack of value in paid features, leading to a decline in user satisfaction.
Straggler
Rockbot faces criticism for its restrictive song selection and frequent app crashes. Users express frustration with the app's limitations on song requests and the perceived lack of value in paid features, leading to a decline in user satisfaction.
Straggler
Rockbot faces criticism for its restrictive song selection and frequent app crashes. Users express frustration with the app's limitations on song requests and the perceived lack of value in paid features, leading to a decline in user satisfaction.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Credit Discrepancy
Users find it unfair that purchasing credits directly from the jukebox offers more value than buying through the app, leading to perceptions of shady practices. This inconsistency in credit value between platforms undermines user trust and satisfaction.
Queue Frustration
The ability to skip the line with additional credits results in songs being delayed for hours, diminishing the user experience and perceived value of the service. This feature creates dissatisfaction as users feel their song choices are deprioritized.
Perks Removal
Long-time users are disappointed by the removal of previously available perks and bonuses, which were incentives for continued use and loyalty. The absence of these benefits, coupled with increased song prices, has led to a decline in app usage.
Volume Control Issues
Advertisements play at maximum volume regardless of the system's current setting, causing annoyance and disrupting the user experience. This lack of volume control for ads is perceived as intrusive and inconsiderate.
Account Management Problems
Users experience significant issues with account management, such as losing profiles, play history, and credits after app updates, with no recovery options. This results in frustration and a sense of lost investment in the app.
Device Limitations
The inability to log in on multiple devices or use a preferred username due to device-specific restrictions frustrates users, limiting their flexibility and engagement with the app. This restriction is seen as a barrier to seamless user experience.
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