Too Good To Go
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of A few users feel that some restaurants are using the app to sell meals at only a slight discount, which does not align with the app's promise of unbeatable prices. This issue affects about 3% of users who expect more significant savings.'s key feedback
A weekly roundup of A few users feel that some restaurants are using the app to sell meals at only a slight discount, which does not align with the app's promise of unbeatable prices. This issue affects about 3% of users who expect more significant savings.'s key feedback
A weekly roundup of A few users feel that some restaurants are using the app to sell meals at only a slight discount, which does not align with the app's promise of unbeatable prices. This issue affects about 3% of users who expect more significant savings.'s key feedback
Quality Issues
Some users report receiving food that is not fresh or is of poor quality, such as burned or inedible items. Approximately 5% of users seem to experience this issue, which can lead to dissatisfaction and waste.
The corn was burned and all the food was black, so it went directly to the bin.
Quality Issues
Some users report receiving food that is not fresh or is of poor quality, such as burned or inedible items. Approximately 5% of users seem to experience this issue, which can lead to dissatisfaction and waste.
The corn was burned and all the food was black, so it went directly to the bin.
Quality Issues
Some users report receiving food that is not fresh or is of poor quality, such as burned or inedible items. Approximately 5% of users seem to experience this issue, which can lead to dissatisfaction and waste.
The corn was burned and all the food was black, so it went directly to the bin.
Price Concerns
A few users feel that some restaurants are using the app to sell meals at only a slight discount, which does not align with the app's promise of unbeatable prices. This issue affects about 3% of users who expect more significant savings.
Restaurants in my area are abusing the app to sell meals for a slight discount off their normal price.
Price Concerns
A few users feel that some restaurants are using the app to sell meals at only a slight discount, which does not align with the app's promise of unbeatable prices. This issue affects about 3% of users who expect more significant savings.
Restaurants in my area are abusing the app to sell meals for a slight discount off their normal price.
Price Concerns
A few users feel that some restaurants are using the app to sell meals at only a slight discount, which does not align with the app's promise of unbeatable prices. This issue affects about 3% of users who expect more significant savings.
Restaurants in my area are abusing the app to sell meals for a slight discount off their normal price.
Availability Frustrations
Users express frustration over the limited availability of Surprise Bags, which often sell out instantly, making it difficult to secure a purchase. This affects around 7% of users, who feel they need to constantly monitor the app to have a chance at buying.
Bags sell out the instant they get put up, and I don't even have time to try to order before they are gone.
Availability Frustrations
Users express frustration over the limited availability of Surprise Bags, which often sell out instantly, making it difficult to secure a purchase. This affects around 7% of users, who feel they need to constantly monitor the app to have a chance at buying.
Bags sell out the instant they get put up, and I don't even have time to try to order before they are gone.
Availability Frustrations
Users express frustration over the limited availability of Surprise Bags, which often sell out instantly, making it difficult to secure a purchase. This affects around 7% of users, who feel they need to constantly monitor the app to have a chance at buying.
Bags sell out the instant they get put up, and I don't even have time to try to order before they are gone.
Location Confusion
Some users experience confusion with the app's location settings, leading to orders being placed at unintended locations. This issue affects about 2% of users, causing inconvenience and potential missed opportunities.
I was at a store ready to order a surprise bag, but the order was placed at a store 19 minutes away instead.
Location Confusion
Some users experience confusion with the app's location settings, leading to orders being placed at unintended locations. This issue affects about 2% of users, causing inconvenience and potential missed opportunities.
I was at a store ready to order a surprise bag, but the order was placed at a store 19 minutes away instead.
Location Confusion
Some users experience confusion with the app's location settings, leading to orders being placed at unintended locations. This issue affects about 2% of users, causing inconvenience and potential missed opportunities.
I was at a store ready to order a surprise bag, but the order was placed at a store 19 minutes away instead.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Users love the app for its affordability, ease of use, and positive environmental impact. Many appreciate the opportunity to try new foods and support local businesses, though some users experience issues with app functionality and availability of surprise bags.

Users' choice
Users love the app for its affordability, ease of use, and positive environmental impact. Many appreciate the opportunity to try new foods and support local businesses, though some users experience issues with app functionality and availability of surprise bags.

Users' choice
Users love the app for its affordability, ease of use, and positive environmental impact. Many appreciate the opportunity to try new foods and support local businesses, though some users experience issues with app functionality and availability of surprise bags.

Runner up
Flashfood is praised for helping users save money on groceries and reduce food waste. Users appreciate the app's customer service and the variety of discounted items, though some experience issues with app functionality and store availability.

Runner up
Flashfood is praised for helping users save money on groceries and reduce food waste. Users appreciate the app's customer service and the variety of discounted items, though some experience issues with app functionality and store availability.

Runner up
Flashfood is praised for helping users save money on groceries and reduce food waste. Users appreciate the app's customer service and the variety of discounted items, though some experience issues with app functionality and store availability.

Straggler
Olio is valued for its community-driven approach to sharing food and reducing waste. Users appreciate the ease of giving away items and the app's mission, but some face challenges with app functionality and limited local activity.

Straggler
Olio is valued for its community-driven approach to sharing food and reducing waste. Users appreciate the ease of giving away items and the app's mission, but some face challenges with app functionality and limited local activity.

Straggler
Olio is valued for its community-driven approach to sharing food and reducing waste. Users appreciate the ease of giving away items and the app's mission, but some face challenges with app functionality and limited local activity.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Burned Food
Some users receive food that is burned or inedible, leading to dissatisfaction and waste. This issue undermines the app's mission of reducing food waste and providing quality meals.
Price Manipulation
Certain restaurants are reportedly using the app to sell meals at only slight discounts, which contradicts the app's promise of unbeatable prices. This practice diminishes the perceived value and trust in the app's offerings.
Notification Issues
Users experience frustration with notifications that alert them when items are sold out rather than when they become available. This miscommunication leads to missed opportunities and user dissatisfaction.
Location Confusion
There are instances where users are directed to incorrect or distant locations for pickup, causing inconvenience and confusion. This issue affects the user experience and may deter future use.
Limited Variety
Users in certain areas report a lack of variety in available food options, often limited to pizza and bagels. This limitation reduces the app's appeal and may not meet diverse user preferences.
High Demand Frustration
High-demand items sell out instantly, leaving users frustrated and unable to secure desired surprise bags. Implementing a lottery system could alleviate this issue and improve user satisfaction.
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How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal


