ThoughtSpot

ThoughtSpot

ThoughtSpot

ThoughtSpot

This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.

Building trust in every customer interaction

Top Insights

Top Insights

Top Insights

A weekly roundup of ThoughtSpot's key feedback

A weekly roundup of ThoughtSpot's key feedback

A weekly roundup of ThoughtSpot's key feedback

Offline Access

Users appreciate the ability to access key data offline, which is crucial for those who travel frequently. Approximately 20% of users highlight the importance of offline access for comparing current and past time periods.

The app's offline access to KPIs and trends is invaluable for frequent travelers.

Offline Access

Users appreciate the ability to access key data offline, which is crucial for those who travel frequently. Approximately 20% of users highlight the importance of offline access for comparing current and past time periods.

The app's offline access to KPIs and trends is invaluable for frequent travelers.

Offline Access

Users appreciate the ability to access key data offline, which is crucial for those who travel frequently. Approximately 20% of users highlight the importance of offline access for comparing current and past time periods.

The app's offline access to KPIs and trends is invaluable for frequent travelers.

Speed and Performance

The app's speed and performance are highly praised, with users noting it as a significant improvement over other analytics tools. Around 25% of users emphasize the app's quick access to insights as a major benefit.

The app provides fast access to insights, making it a standout compared to other tools.

Speed and Performance

The app's speed and performance are highly praised, with users noting it as a significant improvement over other analytics tools. Around 25% of users emphasize the app's quick access to insights as a major benefit.

The app provides fast access to insights, making it a standout compared to other tools.

Speed and Performance

The app's speed and performance are highly praised, with users noting it as a significant improvement over other analytics tools. Around 25% of users emphasize the app's quick access to insights as a major benefit.

The app provides fast access to insights, making it a standout compared to other tools.

Simplicity and Intuitiveness

Users find the app simple and intuitive, which enhances their experience and efficiency. Approximately 30% of users appreciate the straightforward design that allows them to focus on key data without unnecessary features.

The app's simplicity and intuitive design make it easy to use and focus on essential data.

Simplicity and Intuitiveness

Users find the app simple and intuitive, which enhances their experience and efficiency. Approximately 30% of users appreciate the straightforward design that allows them to focus on key data without unnecessary features.

The app's simplicity and intuitive design make it easy to use and focus on essential data.

Simplicity and Intuitiveness

Users find the app simple and intuitive, which enhances their experience and efficiency. Approximately 30% of users appreciate the straightforward design that allows them to focus on key data without unnecessary features.

The app's simplicity and intuitive design make it easy to use and focus on essential data.

Mobile Accessibility

The ability to use ThoughtSpot on mobile devices anytime and anywhere is a major advantage for users. About 15% of users highlight the convenience of accessing data on the go as a key feature.

Being able to use ThoughtSpot on my phone anytime and anywhere is incredibly useful.

Mobile Accessibility

The ability to use ThoughtSpot on mobile devices anytime and anywhere is a major advantage for users. About 15% of users highlight the convenience of accessing data on the go as a key feature.

Being able to use ThoughtSpot on my phone anytime and anywhere is incredibly useful.

Mobile Accessibility

The ability to use ThoughtSpot on mobile devices anytime and anywhere is a major advantage for users. About 15% of users highlight the convenience of accessing data on the go as a key feature.

Being able to use ThoughtSpot on my phone anytime and anywhere is incredibly useful.

Competitor Benchmark

A weekly roundup of Client

A weekly roundup of Client

Users' choice

ThoughtSpot receives high praise for its speed, simplicity, and intuitive design. Users appreciate the ability to access key data on the go, with features like offline access and quick insights being particularly valued. However, some users have experienced issues with updates and login problems.

Users' choice

ThoughtSpot receives high praise for its speed, simplicity, and intuitive design. Users appreciate the ability to access key data on the go, with features like offline access and quick insights being particularly valued. However, some users have experienced issues with updates and login problems.

Users' choice

ThoughtSpot receives high praise for its speed, simplicity, and intuitive design. Users appreciate the ability to access key data on the go, with features like offline access and quick insights being particularly valued. However, some users have experienced issues with updates and login problems.

Runner up

Power BI is criticized for frequent crashes and compatibility issues, especially with new iOS updates. Users find the app difficult to navigate and experience significant delays in operations, which hampers productivity. Despite these issues, some users appreciate its data visualization capabilities.

Runner up

Power BI is criticized for frequent crashes and compatibility issues, especially with new iOS updates. Users find the app difficult to navigate and experience significant delays in operations, which hampers productivity. Despite these issues, some users appreciate its data visualization capabilities.

Runner up

Power BI is criticized for frequent crashes and compatibility issues, especially with new iOS updates. Users find the app difficult to navigate and experience significant delays in operations, which hampers productivity. Despite these issues, some users appreciate its data visualization capabilities.

Straggler

Tableau faces significant criticism for being slow and difficult to navigate, with many users experiencing login issues and frequent crashes. The app's performance on mobile devices is particularly problematic, leading to frustration among users who rely on it for business insights.

Straggler

Tableau faces significant criticism for being slow and difficult to navigate, with many users experiencing login issues and frequent crashes. The app's performance on mobile devices is particularly problematic, leading to frustration among users who rely on it for business insights.

Straggler

Tableau faces significant criticism for being slow and difficult to navigate, with many users experiencing login issues and frequent crashes. The app's performance on mobile devices is particularly problematic, leading to frustration among users who rely on it for business insights.

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Offline Access

Users desire offline access to compare current and past data periods, which is not currently available. This feature is crucial for users who need insights without internet connectivity.

Feature Simplicity

While the app is praised for its simplicity, some users feel it lacks advanced features that could enhance data analysis. The balance between simplicity and functionality needs reevaluation.

Custom Alerts

Users want more customization options for KPI alerts to better suit their specific business needs. The current alert system is seen as too generic and not sufficiently tailored.

Data Visualization

Although dashboards are appreciated, users seek more diverse and interactive visualization options. Enhancing visual tools could improve data interpretation and engagement.

Org Switching

Switching between organizations is not as seamless as users expect, causing frustration. Improving this feature could enhance user experience and efficiency.

Watchlist Customization

Users find the Watchlist feature limited in customization, hindering their ability to monitor specific metrics effectively. Expanding customization options could increase its utility.

Your voice of customer, unified

Your voice of customer, unified

Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

How leading brands use Clarity

How leading brands use Clarity

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

126 million

global subscribers

126 million

global subscribers

126 million

global subscribers

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

467,000

monthly customers

467,000

monthly customers

467,000

monthly customers