Batch: Let’s Party
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
Top Insights
A weekly roundup of Around 15% of users express dissatisfaction with the app's limited city options, which restricts their ability to plan events in less popular destinations. This limitation makes the app less useful for those not traveling to major party cities.'s key feedback
A weekly roundup of Around 15% of users express dissatisfaction with the app's limited city options, which restricts their ability to plan events in less popular destinations. This limitation makes the app less useful for those not traveling to major party cities.'s key feedback
A weekly roundup of Around 15% of users express dissatisfaction with the app's limited city options, which restricts their ability to plan events in less popular destinations. This limitation makes the app less useful for those not traveling to major party cities.'s key feedback
Scam Concerns
A significant number of users, approximately 20%, report issues with scams and false bookings through the app, leading to financial losses and unfulfilled reservations. Users feel misled by the app's promises of secure bookings and are frustrated by the lack of support in resolving these issues.
I booked a drag show through the app, only to find out it was a scam, and Batch refused to refund us.
Scam Concerns
A significant number of users, approximately 20%, report issues with scams and false bookings through the app, leading to financial losses and unfulfilled reservations. Users feel misled by the app's promises of secure bookings and are frustrated by the lack of support in resolving these issues.
I booked a drag show through the app, only to find out it was a scam, and Batch refused to refund us.
Scam Concerns
A significant number of users, approximately 20%, report issues with scams and false bookings through the app, leading to financial losses and unfulfilled reservations. Users feel misled by the app's promises of secure bookings and are frustrated by the lack of support in resolving these issues.
I booked a drag show through the app, only to find out it was a scam, and Batch refused to refund us.
Limited Locations
Around 15% of users express dissatisfaction with the app's limited city options, which restricts their ability to plan events in less popular destinations. This limitation makes the app less useful for those not traveling to major party cities.
I was excited to use the app but found it useless because my city wasn't listed.
Limited Locations
Around 15% of users express dissatisfaction with the app's limited city options, which restricts their ability to plan events in less popular destinations. This limitation makes the app less useful for those not traveling to major party cities.
I was excited to use the app but found it useless because my city wasn't listed.
Limited Locations
Around 15% of users express dissatisfaction with the app's limited city options, which restricts their ability to plan events in less popular destinations. This limitation makes the app less useful for those not traveling to major party cities.
I was excited to use the app but found it useless because my city wasn't listed.
Technical Glitches
Approximately 10% of users experience frequent app crashes and bugs, which hinder their ability to plan effectively. These technical issues lead to frustration and a preference for alternative planning methods.
The app kept crashing, making it impossible to plan my birthday.
Technical Glitches
Approximately 10% of users experience frequent app crashes and bugs, which hinder their ability to plan effectively. These technical issues lead to frustration and a preference for alternative planning methods.
The app kept crashing, making it impossible to plan my birthday.
Technical Glitches
Approximately 10% of users experience frequent app crashes and bugs, which hinder their ability to plan effectively. These technical issues lead to frustration and a preference for alternative planning methods.
The app kept crashing, making it impossible to plan my birthday.
Poor Customer Support
About 8% of users report difficulties in reaching customer support, with slow response times and inadequate solutions to their problems. This lack of effective communication exacerbates user frustration, especially when dealing with booking issues.
I tried to get a refund, but customer service stopped responding and there's no phone number to call.
Poor Customer Support
About 8% of users report difficulties in reaching customer support, with slow response times and inadequate solutions to their problems. This lack of effective communication exacerbates user frustration, especially when dealing with booking issues.
I tried to get a refund, but customer service stopped responding and there's no phone number to call.
Poor Customer Support
About 8% of users report difficulties in reaching customer support, with slow response times and inadequate solutions to their problems. This lack of effective communication exacerbates user frustration, especially when dealing with booking issues.
I tried to get a refund, but customer service stopped responding and there's no phone number to call.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Eventbrite is praised for its ease of use, reliable event discovery, and the ability to find a wide range of events, including free ones. Users appreciate the app's user-friendly interface and the convenience it offers in finding and attending events.

Users' choice
Eventbrite is praised for its ease of use, reliable event discovery, and the ability to find a wide range of events, including free ones. Users appreciate the app's user-friendly interface and the convenience it offers in finding and attending events.

Users' choice
Eventbrite is praised for its ease of use, reliable event discovery, and the ability to find a wide range of events, including free ones. Users appreciate the app's user-friendly interface and the convenience it offers in finding and attending events.

Runner up
Batch: Let’s Party receives mixed feedback. While some users appreciate its itinerary and planning features, many criticize the app for limited city options, poor customer service, and issues with bookings and refunds. Users express frustration with technical glitches and the app's lack of responsiveness.

Runner up
Batch: Let’s Party receives mixed feedback. While some users appreciate its itinerary and planning features, many criticize the app for limited city options, poor customer service, and issues with bookings and refunds. Users express frustration with technical glitches and the app's lack of responsiveness.

Runner up
Batch: Let’s Party receives mixed feedback. While some users appreciate its itinerary and planning features, many criticize the app for limited city options, poor customer service, and issues with bookings and refunds. Users express frustration with technical glitches and the app's lack of responsiveness.

Straggler
Meetup is criticized for its technical issues, frequent crashes, and aggressive monetization strategies. Users are frustrated with spam, poor customer service, and the app's shift away from its original community-focused purpose, leading to a decline in user satisfaction.

Straggler
Meetup is criticized for its technical issues, frequent crashes, and aggressive monetization strategies. Users are frustrated with spam, poor customer service, and the app's shift away from its original community-focused purpose, leading to a decline in user satisfaction.

Straggler
Meetup is criticized for its technical issues, frequent crashes, and aggressive monetization strategies. Users are frustrated with spam, poor customer service, and the app's shift away from its original community-focused purpose, leading to a decline in user satisfaction.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Billing Issues
Users experience unauthorized charges even after attempting to unsubscribe, leading to dissatisfaction and mistrust. The app's billing practices, including advance notice requirements, are perceived as deceptive.
Vendor Scams
Users report being scammed by vendors partnered with the app, leading to financial loss and safety concerns. The app's lack of vendor verification undermines trust and user safety.
Limited Locations
The app's limited city options frustrate users who cannot find activities in their desired locations. This limitation reduces the app's utility for users outside major party cities.
Privacy Concerns
Users are concerned about their personal information being sold, leading to spam and privacy breaches. This issue damages the app's reputation and user trust.
Customer Support Failures
Users face difficulties reaching customer support, with slow response times and no direct contact options. This lack of support exacerbates user frustration during urgent situations.
App Glitches
Frequent app crashes and bugs hinder the user experience, making planning inefficient and frustrating. Users report issues with saving itineraries and app stability.
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Alexandra Motto
Director of Product & Design Operations
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Alexandra Motto
Director of Product & Design Operations
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Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
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