Text Me - Phone Call + Texting
Text Me - Phone Call + Texting
Text Me - Phone Call + Texting
Text Me - Phone Call + Texting
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
Top Insights
A weekly roundup of Users report being charged unexpectedly or having difficulty canceling subscriptions, leading to financial frustration. Around 20% of users mention issues with billing and subscription management.'s key feedback
A weekly roundup of Users report being charged unexpectedly or having difficulty canceling subscriptions, leading to financial frustration. Around 20% of users mention issues with billing and subscription management.'s key feedback
A weekly roundup of Users report being charged unexpectedly or having difficulty canceling subscriptions, leading to financial frustration. Around 20% of users mention issues with billing and subscription management.'s key feedback
False Advertising
Many users feel misled by the app's claim of being free, as they encounter paywalls for basic features like obtaining a phone number or sending texts. Approximately 30% of users express frustration over the app not being free as advertised.
The app claims to be free, but you have to pay for a number, which is misleading.
False Advertising
Many users feel misled by the app's claim of being free, as they encounter paywalls for basic features like obtaining a phone number or sending texts. Approximately 30% of users express frustration over the app not being free as advertised.
The app claims to be free, but you have to pay for a number, which is misleading.
False Advertising
Many users feel misled by the app's claim of being free, as they encounter paywalls for basic features like obtaining a phone number or sending texts. Approximately 30% of users express frustration over the app not being free as advertised.
The app claims to be free, but you have to pay for a number, which is misleading.
Subscription Issues
Users report being charged unexpectedly or having difficulty canceling subscriptions, leading to financial frustration. Around 20% of users mention issues with billing and subscription management.
I was charged for a subscription I didn't want, and there's no easy way to cancel it.
Subscription Issues
Users report being charged unexpectedly or having difficulty canceling subscriptions, leading to financial frustration. Around 20% of users mention issues with billing and subscription management.
I was charged for a subscription I didn't want, and there's no easy way to cancel it.
Subscription Issues
Users report being charged unexpectedly or having difficulty canceling subscriptions, leading to financial frustration. Around 20% of users mention issues with billing and subscription management.
I was charged for a subscription I didn't want, and there's no easy way to cancel it.
Technical Glitches
Frequent app crashes, login issues, and inability to send or receive messages are common complaints, affecting about 25% of users. These technical problems hinder the app's usability.
The app crashes every time I open it, making it unusable.
Technical Glitches
Frequent app crashes, login issues, and inability to send or receive messages are common complaints, affecting about 25% of users. These technical problems hinder the app's usability.
The app crashes every time I open it, making it unusable.
Technical Glitches
Frequent app crashes, login issues, and inability to send or receive messages are common complaints, affecting about 25% of users. These technical problems hinder the app's usability.
The app crashes every time I open it, making it unusable.
Excessive Ads
The presence of numerous ads disrupts the user experience, with many users finding it difficult to use the app without constant interruptions. Approximately 15% of users are annoyed by the overwhelming number of ads.
The app is filled with ads, making it hard to use without constant interruptions.
Excessive Ads
The presence of numerous ads disrupts the user experience, with many users finding it difficult to use the app without constant interruptions. Approximately 15% of users are annoyed by the overwhelming number of ads.
The app is filled with ads, making it hard to use without constant interruptions.
Excessive Ads
The presence of numerous ads disrupts the user experience, with many users finding it difficult to use the app without constant interruptions. Approximately 15% of users are annoyed by the overwhelming number of ads.
The app is filled with ads, making it hard to use without constant interruptions.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Text Me receives mixed feedback. Users appreciate its ease of use, reliability, and the ability to get a free number for texting and calling. However, many users are frustrated with the app's hidden costs, frequent ads, and the need for a premium subscription to access basic features.

Users' choice
Text Me receives mixed feedback. Users appreciate its ease of use, reliability, and the ability to get a free number for texting and calling. However, many users are frustrated with the app's hidden costs, frequent ads, and the need for a premium subscription to access basic features.

Users' choice
Text Me receives mixed feedback. Users appreciate its ease of use, reliability, and the ability to get a free number for texting and calling. However, many users are frustrated with the app's hidden costs, frequent ads, and the need for a premium subscription to access basic features.

Runner up
TextFree is praised for its simplicity and effectiveness in providing a secondary number for texting and calling. However, users are critical of the app's paywall for verification texts and the poor call quality, which detracts from the overall experience.

Runner up
TextFree is praised for its simplicity and effectiveness in providing a secondary number for texting and calling. However, users are critical of the app's paywall for verification texts and the poor call quality, which detracts from the overall experience.

Runner up
TextFree is praised for its simplicity and effectiveness in providing a secondary number for texting and calling. However, users are critical of the app's paywall for verification texts and the poor call quality, which detracts from the overall experience.

Straggler
Email apps, particularly Gmail, are appreciated for their functionality and integration with other services. However, users express dissatisfaction with recent updates that have made the app more cumbersome, and the lack of certain features like easy account switching and efficient search capabilities.

Straggler
Email apps, particularly Gmail, are appreciated for their functionality and integration with other services. However, users express dissatisfaction with recent updates that have made the app more cumbersome, and the lack of certain features like easy account switching and efficient search capabilities.

Straggler
Email apps, particularly Gmail, are appreciated for their functionality and integration with other services. However, users express dissatisfaction with recent updates that have made the app more cumbersome, and the lack of certain features like easy account switching and efficient search capabilities.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
False Advertising
The app is advertised as free, but users are required to pay for a subscription to access basic features like obtaining a phone number or sending texts. This misleading marketing strategy has led to user frustration and accusations of deceit.
Subscription Issues
Users experience unexpected charges and difficulties in managing or canceling subscriptions, leading to financial dissatisfaction and a lack of trust in the app's billing practices. The absence of a clear cancellation process exacerbates user frustration.
Technical Glitches
Frequent app crashes, login issues, and non-functional features like texting and calling have rendered the app unusable for many users. These technical problems significantly impact user experience and app reliability.
Ad Overload
The app is inundated with intrusive ads that disrupt user experience, especially during calls and texts. This excessive advertising diminishes the app's usability and frustrates users who expect a smoother experience.
Customer Support Lapses
Users report a lack of responsive customer support, with unresolved issues and closed tickets without solutions. This absence of effective support undermines user confidence and satisfaction.
Number Expiration
Phone numbers assigned to users expire quickly, often without warning, disrupting communication and causing inconvenience. This unexpected expiration leads to dissatisfaction and questions about the app's reliability.
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How leading brands use Clarity
How leading brands use Clarity
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Alexandra Motto
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20 million
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
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126 million
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126 million
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700 million
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Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
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Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

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weekly active customers
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System normal
System normal
System normal


