TeamReach – Your Team App
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users report problems with receiving timely notifications, with some notifications not appearing at all or not syncing across devices. This affects around 10% of users, leading to missed updates and important information. "I'm not receiving immediate notifications even though all settings are correct, causing me to miss important updates."'s key feedback
A weekly roundup of Users report problems with receiving timely notifications, with some notifications not appearing at all or not syncing across devices. This affects around 10% of users, leading to missed updates and important information. "I'm not receiving immediate notifications even though all settings are correct, causing me to miss important updates."'s key feedback
A weekly roundup of Users report problems with receiving timely notifications, with some notifications not appearing at all or not syncing across devices. This affects around 10% of users, leading to missed updates and important information. "I'm not receiving immediate notifications even though all settings are correct, causing me to miss important updates."'s key feedback
Confusing Interface
Many users find the app's interface outdated and difficult to navigate, particularly when trying to send direct messages or understand the comment sections. Approximately 15% of users express frustration with the app's usability and design. "The interface feels like it was built in 1999 and never updated, making it hard to send direct messages."
Confusing Interface
Many users find the app's interface outdated and difficult to navigate, particularly when trying to send direct messages or understand the comment sections. Approximately 15% of users express frustration with the app's usability and design. "The interface feels like it was built in 1999 and never updated, making it hard to send direct messages."
Confusing Interface
Many users find the app's interface outdated and difficult to navigate, particularly when trying to send direct messages or understand the comment sections. Approximately 15% of users express frustration with the app's usability and design. "The interface feels like it was built in 1999 and never updated, making it hard to send direct messages."
Notification Issues
Users report problems with receiving timely notifications, with some notifications not appearing at all or not syncing across devices. This affects around 10% of users, leading to missed updates and important information. "I'm not receiving immediate notifications even though all settings are correct, causing me to miss important updates."
Notification Issues
Users report problems with receiving timely notifications, with some notifications not appearing at all or not syncing across devices. This affects around 10% of users, leading to missed updates and important information. "I'm not receiving immediate notifications even though all settings are correct, causing me to miss important updates."
Notification Issues
Users report problems with receiving timely notifications, with some notifications not appearing at all or not syncing across devices. This affects around 10% of users, leading to missed updates and important information. "I'm not receiving immediate notifications even though all settings are correct, causing me to miss important updates."
Event Management Glitches
There are frequent complaints about issues with event management, such as being unable to edit or create events without the app crashing. Approximately 8% of users experience these frustrating glitches. "I’ve been trying to edit an event and it keeps bumping me out before saving, which is very frustrating."
Event Management Glitches
There are frequent complaints about issues with event management, such as being unable to edit or create events without the app crashing. Approximately 8% of users experience these frustrating glitches. "I’ve been trying to edit an event and it keeps bumping me out before saving, which is very frustrating."
Event Management Glitches
There are frequent complaints about issues with event management, such as being unable to edit or create events without the app crashing. Approximately 8% of users experience these frustrating glitches. "I’ve been trying to edit an event and it keeps bumping me out before saving, which is very frustrating."
Thread and Comment Confusion
The app's handling of threads and comments is confusing for users, with new comments not always displayed first and difficulty in tracking conversations. This issue affects about 12% of users. "Threads are confusing, with new comments not always displayed first, making it hard to follow conversations."
Thread and Comment Confusion
The app's handling of threads and comments is confusing for users, with new comments not always displayed first and difficulty in tracking conversations. This issue affects about 12% of users. "Threads are confusing, with new comments not always displayed first, making it hard to follow conversations."
Thread and Comment Confusion
The app's handling of threads and comments is confusing for users, with new comments not always displayed first and difficulty in tracking conversations. This issue affects about 12% of users. "Threads are confusing, with new comments not always displayed first, making it hard to follow conversations."
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Heja is highly praised for its user-friendly interface and effective communication features, making it easy for teams to stay organized. Users appreciate its scheduling capabilities and the ability to track attendance, although some find the ads intrusive.
Users' choice
Heja is highly praised for its user-friendly interface and effective communication features, making it easy for teams to stay organized. Users appreciate its scheduling capabilities and the ability to track attendance, although some find the ads intrusive.
Users' choice
Heja is highly praised for its user-friendly interface and effective communication features, making it easy for teams to stay organized. Users appreciate its scheduling capabilities and the ability to track attendance, although some find the ads intrusive.
Runner up
TeamReach is appreciated for its comprehensive features that facilitate team communication and event management. Users find it easy to use and effective for organizing sports and group activities, though some report issues with notifications and occasional app glitches.
Runner up
TeamReach is appreciated for its comprehensive features that facilitate team communication and event management. Users find it easy to use and effective for organizing sports and group activities, though some report issues with notifications and occasional app glitches.
Runner up
TeamReach is appreciated for its comprehensive features that facilitate team communication and event management. Users find it easy to use and effective for organizing sports and group activities, though some report issues with notifications and occasional app glitches.
Straggler
TeamSnap receives mixed feedback, with users frustrated by the excessive ads and technical issues that hinder communication. While some appreciate its scheduling features, many find the user experience marred by intrusive advertising and unreliable performance.
Straggler
TeamSnap receives mixed feedback, with users frustrated by the excessive ads and technical issues that hinder communication. While some appreciate its scheduling features, many find the user experience marred by intrusive advertising and unreliable performance.
Straggler
TeamSnap receives mixed feedback, with users frustrated by the excessive ads and technical issues that hinder communication. While some appreciate its scheduling features, many find the user experience marred by intrusive advertising and unreliable performance.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Direct Messaging Issues
Users struggle with sending direct messages due to a confusing interface and lack of a dedicated tab for private conversations. This hampers effective communication and user satisfaction.
Event Editing Glitches
Editing or creating events often results in the app crashing or not saving changes, leading to user frustration and inefficiency in event management. This issue disrupts the core functionality of the app.
Notification Delays
Immediate notifications are not consistently received, causing users to miss important updates. This undermines the app's reliability for timely communication.
Comment Section Confusion
The comment section is unclear, making it difficult for users to track conversations and responses. This results in a disjointed user experience.
Data Syncing Problems
The app fails to sync data across devices, leading to inconsistent user experiences and missing information. This affects the app's usability and reliability.
Ad Content Concerns
Inappropriate ads, including those with sexual content, are displayed, which is concerning for an app used by children. This raises questions about ad content control and user safety.
Your voice of customer, unified
Your voice of customer, unified
Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal