SpotAngels Parking & Gas
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users frequently encounter incorrect parking information, such as non-existent garages or incorrect pricing, which can lead to parking tickets or additional fees. This problem impacts about 20% of users, causing dissatisfaction and financial loss.'s key feedback
A weekly roundup of Users frequently encounter incorrect parking information, such as non-existent garages or incorrect pricing, which can lead to parking tickets or additional fees. This problem impacts about 20% of users, causing dissatisfaction and financial loss.'s key feedback
A weekly roundup of Users frequently encounter incorrect parking information, such as non-existent garages or incorrect pricing, which can lead to parking tickets or additional fees. This problem impacts about 20% of users, causing dissatisfaction and financial loss.'s key feedback
Unauthorized Charges
Many users report being charged without authorization, even after canceling the free trial. This issue affects approximately 15% of users, leading to frustration and distrust in the app's billing practices.
I canceled the free trial the same day, and they still charged me for a full year.
Unauthorized Charges
Many users report being charged without authorization, even after canceling the free trial. This issue affects approximately 15% of users, leading to frustration and distrust in the app's billing practices.
I canceled the free trial the same day, and they still charged me for a full year.
Unauthorized Charges
Many users report being charged without authorization, even after canceling the free trial. This issue affects approximately 15% of users, leading to frustration and distrust in the app's billing practices.
I canceled the free trial the same day, and they still charged me for a full year.
Inaccurate Parking Information
Users frequently encounter incorrect parking information, such as non-existent garages or incorrect pricing, which can lead to parking tickets or additional fees. This problem impacts about 20% of users, causing dissatisfaction and financial loss.
I booked for prepaid parking, but the local parking lot said they were full and did not accept the booking.
Inaccurate Parking Information
Users frequently encounter incorrect parking information, such as non-existent garages or incorrect pricing, which can lead to parking tickets or additional fees. This problem impacts about 20% of users, causing dissatisfaction and financial loss.
I booked for prepaid parking, but the local parking lot said they were full and did not accept the booking.
Inaccurate Parking Information
Users frequently encounter incorrect parking information, such as non-existent garages or incorrect pricing, which can lead to parking tickets or additional fees. This problem impacts about 20% of users, causing dissatisfaction and financial loss.
I booked for prepaid parking, but the local parking lot said they were full and did not accept the booking.
Poor Customer Support
A significant number of users experience unresponsive or unhelpful customer support, which exacerbates issues when problems arise. Approximately 10% of users are affected, leading to negative perceptions of the app's reliability.
Reached out for support and they never got back about the issue.
Poor Customer Support
A significant number of users experience unresponsive or unhelpful customer support, which exacerbates issues when problems arise. Approximately 10% of users are affected, leading to negative perceptions of the app's reliability.
Reached out for support and they never got back about the issue.
Poor Customer Support
A significant number of users experience unresponsive or unhelpful customer support, which exacerbates issues when problems arise. Approximately 10% of users are affected, leading to negative perceptions of the app's reliability.
Reached out for support and they never got back about the issue.
Misleading Advertising
Some users feel misled by the app's advertising, particularly regarding parking deals and cancellation policies, which do not match the actual services provided. This affects around 12% of users, resulting in a sense of being scammed.
They will mislead with false claims through way.com. DO NOT BOOK WITH THIS FRAUDULENT APP!!
Misleading Advertising
Some users feel misled by the app's advertising, particularly regarding parking deals and cancellation policies, which do not match the actual services provided. This affects around 12% of users, resulting in a sense of being scammed.
They will mislead with false claims through way.com. DO NOT BOOK WITH THIS FRAUDULENT APP!!
Misleading Advertising
Some users feel misled by the app's advertising, particularly regarding parking deals and cancellation policies, which do not match the actual services provided. This affects around 12% of users, resulting in a sense of being scammed.
They will mislead with false claims through way.com. DO NOT BOOK WITH THIS FRAUDULENT APP!!
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
SpotAngels receives mixed feedback. Users appreciate its ability to find free parking and provide street cleaning reminders, but many report issues with inaccurate parking information, unauthorized charges, and poor customer service. Some users have experienced billing confusion and difficulties in obtaining refunds.
Users' choice
SpotAngels receives mixed feedback. Users appreciate its ability to find free parking and provide street cleaning reminders, but many report issues with inaccurate parking information, unauthorized charges, and poor customer service. Some users have experienced billing confusion and difficulties in obtaining refunds.
Users' choice
SpotAngels receives mixed feedback. Users appreciate its ability to find free parking and provide street cleaning reminders, but many report issues with inaccurate parking information, unauthorized charges, and poor customer service. Some users have experienced billing confusion and difficulties in obtaining refunds.
Runner up
ParkWhiz is criticized for unreliable parking reservations, with users often finding lots full despite pre-booking. Many users report poor customer service and difficulty obtaining refunds. However, some appreciate the app's potential for saving money when it works as intended.
Runner up
ParkWhiz is criticized for unreliable parking reservations, with users often finding lots full despite pre-booking. Many users report poor customer service and difficulty obtaining refunds. However, some appreciate the app's potential for saving money when it works as intended.
Runner up
ParkWhiz is criticized for unreliable parking reservations, with users often finding lots full despite pre-booking. Many users report poor customer service and difficulty obtaining refunds. However, some appreciate the app's potential for saving money when it works as intended.
Straggler
ParkMobile faces significant criticism for technical issues, such as app crashes and incorrect parking zone information, leading to parking tickets. Users express frustration with poor customer service and the app's inability to handle disputes effectively. Despite these issues, some users find it convenient when it functions correctly.
Straggler
ParkMobile faces significant criticism for technical issues, such as app crashes and incorrect parking zone information, leading to parking tickets. Users express frustration with poor customer service and the app's inability to handle disputes effectively. Despite these issues, some users find it convenient when it functions correctly.
Straggler
ParkMobile faces significant criticism for technical issues, such as app crashes and incorrect parking zone information, leading to parking tickets. Users express frustration with poor customer service and the app's inability to handle disputes effectively. Despite these issues, some users find it convenient when it functions correctly.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Unauthorized Charges
Users experience unauthorized charges despite canceling the free trial, leading to frustration and distrust. The app's billing system lacks transparency, causing unexpected charges and difficulty in managing subscriptions.
Customer Support Issues
The app's customer support is unresponsive and ineffective, leaving users without resolution to their issues. Automated responses and lack of direct communication channels exacerbate user dissatisfaction.
Inaccurate Parking Information
The app provides incorrect parking information, leading to parking tickets and user frustration. Mislabeling of parking spots and outdated data undermine the app's reliability.
Misleading Partnerships
Partnerships with third-party services like WAY result in misleading information and poor user experiences. Users face discrepancies between advertised and actual parking services, leading to confusion and financial loss.
App Functionality Issues
Users report significant functionality issues post-update, including login problems and inability to save parking locations. These technical glitches render the app unusable for some users.
Lack of Accessibility Features
The app does not cater to users with disabilities, indicating a lack of inclusivity in its design. This oversight alienates a significant portion of potential users who require accessible features.
Your voice of customer, unified
Your voice of customer, unified
Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal