sportsYou
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Around 15% of users experience difficulties during account setup, particularly with entering birthdates or logging in, which prevents them from accessing the app. This issue is especially prevalent on iOS devices.'s key feedback
A weekly roundup of Around 15% of users experience difficulties during account setup, particularly with entering birthdates or logging in, which prevents them from accessing the app. This issue is especially prevalent on iOS devices.'s key feedback
A weekly roundup of Around 15% of users experience difficulties during account setup, particularly with entering birthdates or logging in, which prevents them from accessing the app. This issue is especially prevalent on iOS devices.'s key feedback
Notification Issues
A significant number of users, approximately 40%, report not receiving notifications despite having them enabled, causing them to miss important updates and communications. This issue persists even after attempts to troubleshoot, such as reinstalling the app or checking settings.
Despite having notifications turned on, I no longer receive any alerts, causing me to miss crucial updates from my team.
Notification Issues
A significant number of users, approximately 40%, report not receiving notifications despite having them enabled, causing them to miss important updates and communications. This issue persists even after attempts to troubleshoot, such as reinstalling the app or checking settings.
Despite having notifications turned on, I no longer receive any alerts, causing me to miss crucial updates from my team.
Notification Issues
A significant number of users, approximately 40%, report not receiving notifications despite having them enabled, causing them to miss important updates and communications. This issue persists even after attempts to troubleshoot, such as reinstalling the app or checking settings.
Despite having notifications turned on, I no longer receive any alerts, causing me to miss crucial updates from my team.
Account Setup Problems
Around 15% of users experience difficulties during account setup, particularly with entering birthdates or logging in, which prevents them from accessing the app. This issue is especially prevalent on iOS devices.
I can't get past the birthdate entry screen during setup, making it impossible to use the app.
Account Setup Problems
Around 15% of users experience difficulties during account setup, particularly with entering birthdates or logging in, which prevents them from accessing the app. This issue is especially prevalent on iOS devices.
I can't get past the birthdate entry screen during setup, making it impossible to use the app.
Account Setup Problems
Around 15% of users experience difficulties during account setup, particularly with entering birthdates or logging in, which prevents them from accessing the app. This issue is especially prevalent on iOS devices.
I can't get past the birthdate entry screen during setup, making it impossible to use the app.
Messaging Functionality
Approximately 10% of users find the messaging feature unreliable, with issues such as messages not updating automatically and the keyboard obstructing the view, leading to a frustrating communication experience.
Messages don't update automatically, and the keyboard blocks my view, making it hard to read and respond.
Messaging Functionality
Approximately 10% of users find the messaging feature unreliable, with issues such as messages not updating automatically and the keyboard obstructing the view, leading to a frustrating communication experience.
Messages don't update automatically, and the keyboard blocks my view, making it hard to read and respond.
Messaging Functionality
Approximately 10% of users find the messaging feature unreliable, with issues such as messages not updating automatically and the keyboard obstructing the view, leading to a frustrating communication experience.
Messages don't update automatically, and the keyboard blocks my view, making it hard to read and respond.
Feature Limitations
About 8% of users express dissatisfaction with the lack of certain features, such as the ability to reply to comments, format text, or filter calendar events, which limits the app's functionality compared to competitors.
The app lacks basic features like replying to comments and text formatting, which would enhance communication.
Feature Limitations
About 8% of users express dissatisfaction with the lack of certain features, such as the ability to reply to comments, format text, or filter calendar events, which limits the app's functionality compared to competitors.
The app lacks basic features like replying to comments and text formatting, which would enhance communication.
Feature Limitations
About 8% of users express dissatisfaction with the lack of certain features, such as the ability to reply to comments, format text, or filter calendar events, which limits the app's functionality compared to competitors.
The app lacks basic features like replying to comments and text formatting, which would enhance communication.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Band receives positive feedback for its organizational features, ease of use, and ability to keep users connected with various groups. However, recent updates have caused frustration among users due to changes in the interface and the removal of certain features, such as the calendar view.

Users' choice
Band receives positive feedback for its organizational features, ease of use, and ability to keep users connected with various groups. However, recent updates have caused frustration among users due to changes in the interface and the removal of certain features, such as the calendar view.

Users' choice
Band receives positive feedback for its organizational features, ease of use, and ability to keep users connected with various groups. However, recent updates have caused frustration among users due to changes in the interface and the removal of certain features, such as the calendar view.

Runner up
sportsYou is appreciated for its communication capabilities and team management features, but users frequently report issues with notifications not working properly. Despite its potential, many users express frustration with the app's stability and lack of certain functionalities.

Runner up
sportsYou is appreciated for its communication capabilities and team management features, but users frequently report issues with notifications not working properly. Despite its potential, many users express frustration with the app's stability and lack of certain functionalities.

Runner up
sportsYou is appreciated for its communication capabilities and team management features, but users frequently report issues with notifications not working properly. Despite its potential, many users express frustration with the app's stability and lack of certain functionalities.

Straggler
TeamSnap is criticized for its intrusive ads and poor user experience, with many users expressing frustration over the app's functionality and the constant barrage of advertisements. Users often feel forced to use the app due to team requirements, despite its shortcomings.

Straggler
TeamSnap is criticized for its intrusive ads and poor user experience, with many users expressing frustration over the app's functionality and the constant barrage of advertisements. Users often feel forced to use the app due to team requirements, despite its shortcomings.

Straggler
TeamSnap is criticized for its intrusive ads and poor user experience, with many users expressing frustration over the app's functionality and the constant barrage of advertisements. Users often feel forced to use the app due to team requirements, despite its shortcomings.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Snack Calendar Missing
Users express frustration over the absence of a snack calendar feature, which complicates organizing game day snacks. Integrating this feature could streamline team logistics and enhance user satisfaction.
Notification Failures
A significant number of users report not receiving notifications despite having them enabled, leading to missed important updates. This issue affects user engagement and the app's reliability as a communication tool.
Keyboard Obstruction
The keyboard remains visible while scrolling, obstructing half the screen and hindering message reading. This UI issue detracts from the user experience by limiting visibility and ease of use.
Text Deletion Bug
Messages delete themselves after one line of text, disrupting communication and requiring users to repeatedly exit and reopen chats. This bug significantly hampers the app's core messaging functionality.
Profile Picture Glitch
Users experience inconsistencies in changing and viewing profile pictures, with some unable to update or view others' profiles. This inconsistency affects personalization and user interaction within the app.
Account Setup Issues
Users face difficulties during account setup, particularly with the birthdate input, preventing them from accessing the app. This barrier to entry could deter new users and limit app adoption.
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Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons
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How leading brands use Clarity
How leading brands use Clarity
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Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
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126 million
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126 million
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700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
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Chosen by OpenAI to surface insights from customer conversations securely.
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Jen Barwick
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"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

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System normal
System normal
System normal


