Sniffies - Gay Cruising & Chat
Sniffies - Gay Cruising & Chat
Sniffies - Gay Cruising & Chat
Sniffies - Gay Cruising & Chat
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users are dissatisfied with essential features like age filters and message history being locked behind a paywall, making the app less usable without a subscription. This affects around 40% of users who feel the app is becoming too monetized.'s key feedback
A weekly roundup of Users are dissatisfied with essential features like age filters and message history being locked behind a paywall, making the app less usable without a subscription. This affects around 40% of users who feel the app is becoming too monetized.'s key feedback
A weekly roundup of Users are dissatisfied with essential features like age filters and message history being locked behind a paywall, making the app less usable without a subscription. This affects around 40% of users who feel the app is becoming too monetized.'s key feedback
Excessive Notifications
Many users are frustrated with the persistent 'Moments' notifications, which continue despite attempts to disable them. This issue affects approximately 30% of users, leading to annoyance and potential app uninstallation.
I keep getting 'Moments' notifications even after blocking them, and it's driving me to uninstall the app.
Excessive Notifications
Many users are frustrated with the persistent 'Moments' notifications, which continue despite attempts to disable them. This issue affects approximately 30% of users, leading to annoyance and potential app uninstallation.
I keep getting 'Moments' notifications even after blocking them, and it's driving me to uninstall the app.
Excessive Notifications
Many users are frustrated with the persistent 'Moments' notifications, which continue despite attempts to disable them. This issue affects approximately 30% of users, leading to annoyance and potential app uninstallation.
I keep getting 'Moments' notifications even after blocking them, and it's driving me to uninstall the app.
Paywall Restrictions
Users are dissatisfied with essential features like age filters and message history being locked behind a paywall, making the app less usable without a subscription. This affects around 40% of users who feel the app is becoming too monetized.
The age range filter is blocked behind a paywall, making the app unusable for me.
Paywall Restrictions
Users are dissatisfied with essential features like age filters and message history being locked behind a paywall, making the app less usable without a subscription. This affects around 40% of users who feel the app is becoming too monetized.
The age range filter is blocked behind a paywall, making the app unusable for me.
Paywall Restrictions
Users are dissatisfied with essential features like age filters and message history being locked behind a paywall, making the app less usable without a subscription. This affects around 40% of users who feel the app is becoming too monetized.
The age range filter is blocked behind a paywall, making the app unusable for me.
Network and Login Issues
A significant number of users experience network issues and difficulties logging into the app, which hampers their ability to use it effectively. Approximately 20% of users report these technical problems.
I can't even enter the app; it always says there's a problem with my Wi-Fi, but my connection is fine.
Network and Login Issues
A significant number of users experience network issues and difficulties logging into the app, which hampers their ability to use it effectively. Approximately 20% of users report these technical problems.
I can't even enter the app; it always says there's a problem with my Wi-Fi, but my connection is fine.
Network and Login Issues
A significant number of users experience network issues and difficulties logging into the app, which hampers their ability to use it effectively. Approximately 20% of users report these technical problems.
I can't even enter the app; it always says there's a problem with my Wi-Fi, but my connection is fine.
Scammers and Fake Profiles
There is a prevalent issue with scammers and fake profiles, which diminishes the user experience and raises safety concerns. This problem affects about 25% of users who are wary of sharing personal information.
The app is full of AI profiles and scammers, making it unsafe to share personal information.
Scammers and Fake Profiles
There is a prevalent issue with scammers and fake profiles, which diminishes the user experience and raises safety concerns. This problem affects about 25% of users who are wary of sharing personal information.
The app is full of AI profiles and scammers, making it unsafe to share personal information.
Scammers and Fake Profiles
There is a prevalent issue with scammers and fake profiles, which diminishes the user experience and raises safety concerns. This problem affects about 25% of users who are wary of sharing personal information.
The app is full of AI profiles and scammers, making it unsafe to share personal information.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
SCRUFF is praised for its user-friendly interface and diverse community, with many users finding genuine connections and appreciating the app's features. However, some users express frustration over the increasing paywalls and occasional technical glitches.
Users' choice
SCRUFF is praised for its user-friendly interface and diverse community, with many users finding genuine connections and appreciating the app's features. However, some users express frustration over the increasing paywalls and occasional technical glitches.
Users' choice
SCRUFF is praised for its user-friendly interface and diverse community, with many users finding genuine connections and appreciating the app's features. However, some users express frustration over the increasing paywalls and occasional technical glitches.
Runner up
Sniffies receives mixed feedback, with users appreciating its unique cruising features and local connections, but some criticize the app for limited user base and occasional technical issues.
Runner up
Sniffies receives mixed feedback, with users appreciating its unique cruising features and local connections, but some criticize the app for limited user base and occasional technical issues.
Runner up
Sniffies receives mixed feedback, with users appreciating its unique cruising features and local connections, but some criticize the app for limited user base and occasional technical issues.
Straggler
Grindr is criticized for its overwhelming number of ads and fake profiles, with users expressing dissatisfaction over the app's monetization strategies and lack of effective spam control.
Straggler
Grindr is criticized for its overwhelming number of ads and fake profiles, with users expressing dissatisfaction over the app's monetization strategies and lack of effective spam control.
Straggler
Grindr is criticized for its overwhelming number of ads and fake profiles, with users expressing dissatisfaction over the app's monetization strategies and lack of effective spam control.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Moments Overload
The Moments feature generates excessive notifications even when users have disabled them, leading to frustration and potential app abandonment. This persistent issue indicates a failure in notification management and user preference settings.
Paywall Frustrations
Basic features like age filtering and viewing message history are locked behind a paywall, which users find unreasonable and restrictive. This monetization strategy is perceived as a cash grab, diminishing the app's value proposition.
Verification Issues
Users face account suspensions due to flawed verification processes, often being flagged as underage or for using inappropriate photos without clear justification. This undermines user trust and engagement.
Connection Problems
Frequent connectivity issues prevent users from accessing the app or sending messages, severely impacting user experience and reliability. These technical glitches suggest inadequate server management.
Customer Support Failures
Users report unresponsive and ineffective customer support, with unresolved issues and closed tickets without resolution. This lack of support erodes user confidence and satisfaction.
Blocking Limitations
The limitation on blocking users without a subscription is seen as a safety risk, as it prevents users from managing unwanted interactions effectively. This policy is viewed as prioritizing profit over user safety.
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Create experiences people remember for the right reasons
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How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal