Pengu – Raise Virtual AI Pets
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
Top Insights
A weekly roundup of Users are dissatisfied with the lack of a monthly payment option for the Pengu Pass, feeling forced to commit to a full year upfront. This affects around 10% of users who would prefer more flexible payment options.'s key feedback
A weekly roundup of Users are dissatisfied with the lack of a monthly payment option for the Pengu Pass, feeling forced to commit to a full year upfront. This affects around 10% of users who would prefer more flexible payment options.'s key feedback
A weekly roundup of Users are dissatisfied with the lack of a monthly payment option for the Pengu Pass, feeling forced to commit to a full year upfront. This affects around 10% of users who would prefer more flexible payment options.'s key feedback
Ad Overload
Many users are frustrated with the excessive number of ads, which disrupt gameplay and sometimes fail to provide promised rewards. Approximately 15% of users mention this issue, impacting their overall experience and willingness to continue using the app.
The ads are overwhelming and often don't give the rewards they promise, making it frustrating to play.
Ad Overload
Many users are frustrated with the excessive number of ads, which disrupt gameplay and sometimes fail to provide promised rewards. Approximately 15% of users mention this issue, impacting their overall experience and willingness to continue using the app.
The ads are overwhelming and often don't give the rewards they promise, making it frustrating to play.
Ad Overload
Many users are frustrated with the excessive number of ads, which disrupt gameplay and sometimes fail to provide promised rewards. Approximately 15% of users mention this issue, impacting their overall experience and willingness to continue using the app.
The ads are overwhelming and often don't give the rewards they promise, making it frustrating to play.
Subscription Issues
Users are dissatisfied with the lack of a monthly payment option for the Pengu Pass, feeling forced to commit to a full year upfront. This affects around 10% of users who would prefer more flexible payment options.
I wish there was a monthly payment option for Pengu Pass instead of paying for a full year upfront.
Subscription Issues
Users are dissatisfied with the lack of a monthly payment option for the Pengu Pass, feeling forced to commit to a full year upfront. This affects around 10% of users who would prefer more flexible payment options.
I wish there was a monthly payment option for Pengu Pass instead of paying for a full year upfront.
Subscription Issues
Users are dissatisfied with the lack of a monthly payment option for the Pengu Pass, feeling forced to commit to a full year upfront. This affects around 10% of users who would prefer more flexible payment options.
I wish there was a monthly payment option for Pengu Pass instead of paying for a full year upfront.
Game Bugs
Several users report bugs that hinder gameplay, such as glitches in daily quests and arcade games, affecting approximately 12% of users. These issues disrupt the user experience and can lead to decreased engagement.
There are glitches in the daily quests and arcade games that make it hard to play smoothly.
Game Bugs
Several users report bugs that hinder gameplay, such as glitches in daily quests and arcade games, affecting approximately 12% of users. These issues disrupt the user experience and can lead to decreased engagement.
There are glitches in the daily quests and arcade games that make it hard to play smoothly.
Game Bugs
Several users report bugs that hinder gameplay, such as glitches in daily quests and arcade games, affecting approximately 12% of users. These issues disrupt the user experience and can lead to decreased engagement.
There are glitches in the daily quests and arcade games that make it hard to play smoothly.
Co-Parenting Credit
Some users feel that the co-parenting feature inaccurately credits both parties, even when one is inactive, affecting about 8% of users. This can lead to frustration and a sense of unfairness in shared gameplay.
The app gives credit to my friend for co-parenting even when they haven't been active for months.
Co-Parenting Credit
Some users feel that the co-parenting feature inaccurately credits both parties, even when one is inactive, affecting about 8% of users. This can lead to frustration and a sense of unfairness in shared gameplay.
The app gives credit to my friend for co-parenting even when they haven't been active for months.
Co-Parenting Credit
Some users feel that the co-parenting feature inaccurately credits both parties, even when one is inactive, affecting about 8% of users. This can lead to frustration and a sense of unfairness in shared gameplay.
The app gives credit to my friend for co-parenting even when they haven't been active for months.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Pengu receives high praise for its engaging gameplay and the ability to strengthen relationships through co-parenting. Users appreciate the customization options and mini-games, though some express frustration with the Pengu Pass and frequent ads.
Users' choice
Pengu receives high praise for its engaging gameplay and the ability to strengthen relationships through co-parenting. Users appreciate the customization options and mini-games, though some express frustration with the Pengu Pass and frequent ads.
Users' choice
Pengu receives high praise for its engaging gameplay and the ability to strengthen relationships through co-parenting. Users appreciate the customization options and mini-games, though some express frustration with the Pengu Pass and frequent ads.
Runner up
My Talking Tom is nostalgic for many users, with its interactive features and mini-games being well-received. However, numerous complaints about excessive ads and glitches, including the infamous '1999 glitch,' affect the overall experience.
Runner up
My Talking Tom is nostalgic for many users, with its interactive features and mini-games being well-received. However, numerous complaints about excessive ads and glitches, including the infamous '1999 glitch,' affect the overall experience.
Runner up
My Talking Tom is nostalgic for many users, with its interactive features and mini-games being well-received. However, numerous complaints about excessive ads and glitches, including the infamous '1999 glitch,' affect the overall experience.
Straggler
Pou is cherished for its nostalgic value and simplicity, with users enjoying the mini-games and customization options. However, some users are frustrated with technical issues and the cost of the app on certain platforms.
Straggler
Pou is cherished for its nostalgic value and simplicity, with users enjoying the mini-games and customization options. However, some users are frustrated with technical issues and the cost of the app on certain platforms.
Straggler
Pou is cherished for its nostalgic value and simplicity, with users enjoying the mini-games and customization options. However, some users are frustrated with technical issues and the cost of the app on certain platforms.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Custody Credit
The app inaccurately credits both users for co-parenting efforts, even when one user is inactive for extended periods, leading to frustration over shared responsibilities.
Ad Overload
Excessive ads disrupt gameplay, and users often do not receive promised rewards after watching them, diminishing the user experience and perceived value.
Subscription Inflexibility
The lack of a monthly payment option for Pengu Pass forces users into annual commitments, which can deter potential subscribers seeking more flexible payment plans.
Stat Reset Issue
Users experience frustration when their Pengu's stats reset unexpectedly, requiring them to reinvest significant resources to restore previous levels, undermining their investment in the game.
Game Glitches
Frequent glitches in daily quests and mini-games prevent users from fully engaging with the app, leading to a limited and frustrating experience.
Solo Parenting Option
The app lacks a feature for users who wish to raise a Pengu independently, excluding those who prefer solo gameplay from fully enjoying the app.
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Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
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Alexandra Motto
Director of Product & Design Operations
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20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
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126 million
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126 million
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700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
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Chosen by OpenAI to surface insights from customer conversations securely.
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Jen Barwick
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"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
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System normal
System normal
System normal