FitHub - AI Calorie Tracker
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users express dissatisfaction with the app's subscription model, feeling misled by the initial free trial that quickly transitions into a paid subscription without clear communication. This issue affects about 20% of users, who feel trapped into paying for a service they did not intend to purchase.'s key feedback
A weekly roundup of Users express dissatisfaction with the app's subscription model, feeling misled by the initial free trial that quickly transitions into a paid subscription without clear communication. This issue affects about 20% of users, who feel trapped into paying for a service they did not intend to purchase.'s key feedback
A weekly roundup of Users express dissatisfaction with the app's subscription model, feeling misled by the initial free trial that quickly transitions into a paid subscription without clear communication. This issue affects about 20% of users, who feel trapped into paying for a service they did not intend to purchase.'s key feedback
Inaccurate AI Tracking
Many users report that the AI-powered photo and barcode scanning features provide inaccurate calorie and macro estimates, often significantly off from actual values. Approximately 30% of users seem to be affected by this issue, leading to frustration and mistrust in the app's core functionality.
The app's photo feature often doubles or triples the actual calorie count, making it unreliable.
Inaccurate AI Tracking
Many users report that the AI-powered photo and barcode scanning features provide inaccurate calorie and macro estimates, often significantly off from actual values. Approximately 30% of users seem to be affected by this issue, leading to frustration and mistrust in the app's core functionality.
The app's photo feature often doubles or triples the actual calorie count, making it unreliable.
Inaccurate AI Tracking
Many users report that the AI-powered photo and barcode scanning features provide inaccurate calorie and macro estimates, often significantly off from actual values. Approximately 30% of users seem to be affected by this issue, leading to frustration and mistrust in the app's core functionality.
The app's photo feature often doubles or triples the actual calorie count, making it unreliable.
Subscription Confusion
Users express dissatisfaction with the app's subscription model, feeling misled by the initial free trial that quickly transitions into a paid subscription without clear communication. This issue affects about 20% of users, who feel trapped into paying for a service they did not intend to purchase.
I was charged for a year after using the free trial, and there's no clear way to get a refund.
Subscription Confusion
Users express dissatisfaction with the app's subscription model, feeling misled by the initial free trial that quickly transitions into a paid subscription without clear communication. This issue affects about 20% of users, who feel trapped into paying for a service they did not intend to purchase.
I was charged for a year after using the free trial, and there's no clear way to get a refund.
Subscription Confusion
Users express dissatisfaction with the app's subscription model, feeling misled by the initial free trial that quickly transitions into a paid subscription without clear communication. This issue affects about 20% of users, who feel trapped into paying for a service they did not intend to purchase.
I was charged for a year after using the free trial, and there's no clear way to get a refund.
Limited Feature Set
Some users find the app lacking in essential features such as custom meal saving, fiber tracking, and workout logging, which are crucial for comprehensive nutrition tracking. This limitation impacts around 15% of users who seek a more robust tracking experience.
The app doesn't allow saving custom meals or track fiber, which limits its usefulness.
Limited Feature Set
Some users find the app lacking in essential features such as custom meal saving, fiber tracking, and workout logging, which are crucial for comprehensive nutrition tracking. This limitation impacts around 15% of users who seek a more robust tracking experience.
The app doesn't allow saving custom meals or track fiber, which limits its usefulness.
Limited Feature Set
Some users find the app lacking in essential features such as custom meal saving, fiber tracking, and workout logging, which are crucial for comprehensive nutrition tracking. This limitation impacts around 15% of users who seek a more robust tracking experience.
The app doesn't allow saving custom meals or track fiber, which limits its usefulness.
Glitches and Usability Issues
Users report various glitches and usability problems, such as issues with typing, screen responsiveness, and data entry errors, which hinder the overall user experience. Approximately 10% of users are affected by these technical issues, leading to a less seamless interaction with the app.
Typing in the app is problematic, with the cursor jumping unexpectedly, making it hard to enter data accurately.
Glitches and Usability Issues
Users report various glitches and usability problems, such as issues with typing, screen responsiveness, and data entry errors, which hinder the overall user experience. Approximately 10% of users are affected by these technical issues, leading to a less seamless interaction with the app.
Typing in the app is problematic, with the cursor jumping unexpectedly, making it hard to enter data accurately.
Glitches and Usability Issues
Users report various glitches and usability problems, such as issues with typing, screen responsiveness, and data entry errors, which hinder the overall user experience. Approximately 10% of users are affected by these technical issues, leading to a less seamless interaction with the app.
Typing in the app is problematic, with the cursor jumping unexpectedly, making it hard to enter data accurately.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Lose It! receives high praise for its ease of use and effectiveness in helping users track calories and achieve weight loss goals. Users appreciate the barcode scanning feature and integration with fitness devices, although some express frustration with recent monetization changes and ad frequency.
Users' choice
Lose It! receives high praise for its ease of use and effectiveness in helping users track calories and achieve weight loss goals. Users appreciate the barcode scanning feature and integration with fitness devices, although some express frustration with recent monetization changes and ad frequency.
Users' choice
Lose It! receives high praise for its ease of use and effectiveness in helping users track calories and achieve weight loss goals. Users appreciate the barcode scanning feature and integration with fitness devices, although some express frustration with recent monetization changes and ad frequency.
Runner up
FitHub receives mixed feedback, with users appreciating the concept and AI features for tracking macros and calories. However, many users criticize its accuracy and the need for a subscription to access key features, leading to dissatisfaction with the app's value and functionality.
Runner up
FitHub receives mixed feedback, with users appreciating the concept and AI features for tracking macros and calories. However, many users criticize its accuracy and the need for a subscription to access key features, leading to dissatisfaction with the app's value and functionality.
Runner up
FitHub receives mixed feedback, with users appreciating the concept and AI features for tracking macros and calories. However, many users criticize its accuracy and the need for a subscription to access key features, leading to dissatisfaction with the app's value and functionality.
Straggler
MyFitnessPal is criticized for recent updates that have made the app slower and less user-friendly, with many features now behind a paywall. Long-time users express frustration with the app's performance and the removal of previously free features, leading some to seek alternatives.
Straggler
MyFitnessPal is criticized for recent updates that have made the app slower and less user-friendly, with many features now behind a paywall. Long-time users express frustration with the app's performance and the removal of previously free features, leading some to seek alternatives.
Straggler
MyFitnessPal is criticized for recent updates that have made the app slower and less user-friendly, with many features now behind a paywall. Long-time users express frustration with the app's performance and the removal of previously free features, leading some to seek alternatives.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Inaccurate AI Estimations
The AI-powered photo feature frequently provides incorrect calorie and macro estimates, often doubling or tripling the actual values, leading to user frustration and distrust in the app's core functionality.
Subscription Confusion
Users are confused and frustrated by unexpected charges and unclear subscription terms, particularly when transitioning from a free trial to a paid subscription without clear communication.
Accessibility Issues
The app lacks optimization for accessibility tools like Voiceover, making it difficult for users with disabilities to navigate and utilize the app effectively.
Data Loss Concerns
Users experience data loss, such as losing tracking history after device changes, highlighting the need for better data backup and synchronization features.
Misleading Free Trial
The app's initial setup process is misleading, as it requires users to commit to a subscription to access features, despite being advertised as free.
Limited Customization
Users find the app's inability to save custom meals and the need to re-enter ingredients each time cumbersome, reducing the app's efficiency for regular users.
Your voice of customer, unified
Your voice of customer, unified
Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal