SAS
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Corrupted Reports
Around 30% of users experience issues with reports appearing corrupted or empty, which hinders their ability to analyze data effectively. This problem is more prevalent on certain devices, such as iPads.
Reports often show as corrupted or empty, especially on my iPad.
Device-Specific Issues
Approximately 20% of users note that the app's performance varies significantly across different devices, with iPads being particularly problematic compared to laptops and iPhones.
The app works fine on my laptop and iPhone, but not on my iPad.
Positive Graph Experience
Despite some issues, about 10% of users praise the app for its intuitive and well-designed graphs, which enhance their data analysis experience.
The graphs are intuitive and easy to use, making data analysis enjoyable.
Users' choice
SAS Visual Analytics receives mixed feedback. Users appreciate its interactive features and offline capabilities, but many report frequent crashes and login issues, especially on iPads. Some updates have improved performance, but stability remains a concern.
Runner up
Microsoft Power BI is criticized for frequent crashes and compatibility issues, particularly with iOS updates. Users find it unintuitive and slow, with connectivity problems, though some praise its data visualization capabilities.
Straggler
Tableau faces significant criticism for being slow and unreliable, with frequent server issues and poor mobile performance. Users express frustration with its navigation and report frequent crashes, though some appreciate its visual appeal.
iPad Crashes
The app frequently crashes or displays corrupted reports on iPads, despite working fine on other devices. This issue significantly hinders usability for users who prefer the iPad for its convenience.
Recent Update Issues
The latest app update has introduced stability issues, causing the app to crash immediately upon opening. This regression in performance is a critical concern for maintaining user trust and satisfaction.
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