Earn Money & Rewards: Prograd
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users frequently report problems with the app not tracking their activities correctly, leading to missed rewards. This issue affects around 15% of users, who feel their efforts are wasted. "I completed surveys but never received the money, making it feel like a scam."'s key feedback
A weekly roundup of Users frequently report problems with the app not tracking their activities correctly, leading to missed rewards. This issue affects around 15% of users, who feel their efforts are wasted. "I completed surveys but never received the money, making it feel like a scam."'s key feedback
A weekly roundup of Users frequently report problems with the app not tracking their activities correctly, leading to missed rewards. This issue affects around 15% of users, who feel their efforts are wasted. "I completed surveys but never received the money, making it feel like a scam."'s key feedback
Withdrawal Fees
A significant number of users are frustrated by the high withdrawal fees, which can take a substantial portion of their earnings. Approximately 20% of users have mentioned this issue, feeling that the fees make the app less rewarding. "I managed to earn £5, but most of it was taken in transaction fees when I tried to cash out."
Withdrawal Fees
A significant number of users are frustrated by the high withdrawal fees, which can take a substantial portion of their earnings. Approximately 20% of users have mentioned this issue, feeling that the fees make the app less rewarding. "I managed to earn £5, but most of it was taken in transaction fees when I tried to cash out."
Withdrawal Fees
A significant number of users are frustrated by the high withdrawal fees, which can take a substantial portion of their earnings. Approximately 20% of users have mentioned this issue, feeling that the fees make the app less rewarding. "I managed to earn £5, but most of it was taken in transaction fees when I tried to cash out."
Tracking Issues
Users frequently report problems with the app not tracking their activities correctly, leading to missed rewards. This issue affects around 15% of users, who feel their efforts are wasted. "I completed surveys but never received the money, making it feel like a scam."
Tracking Issues
Users frequently report problems with the app not tracking their activities correctly, leading to missed rewards. This issue affects around 15% of users, who feel their efforts are wasted. "I completed surveys but never received the money, making it feel like a scam."
Tracking Issues
Users frequently report problems with the app not tracking their activities correctly, leading to missed rewards. This issue affects around 15% of users, who feel their efforts are wasted. "I completed surveys but never received the money, making it feel like a scam."
Account Verification Problems
Some users experience difficulties with account verification, preventing them from withdrawing their earnings. This affects about 10% of users, causing frustration and distrust. "I can't verify my phone number, so I can't cash out my earnings."
Account Verification Problems
Some users experience difficulties with account verification, preventing them from withdrawing their earnings. This affects about 10% of users, causing frustration and distrust. "I can't verify my phone number, so I can't cash out my earnings."
Account Verification Problems
Some users experience difficulties with account verification, preventing them from withdrawing their earnings. This affects about 10% of users, causing frustration and distrust. "I can't verify my phone number, so I can't cash out my earnings."
Customer Support Unresponsive
A portion of users are dissatisfied with the lack of response from customer support when they encounter issues. Approximately 10% of users have expressed this concern, feeling neglected and unsupported. "I emailed about missing cashback but received no response, so I stopped using the app."
Customer Support Unresponsive
A portion of users are dissatisfied with the lack of response from customer support when they encounter issues. Approximately 10% of users have expressed this concern, feeling neglected and unsupported. "I emailed about missing cashback but received no response, so I stopped using the app."
Customer Support Unresponsive
A portion of users are dissatisfied with the lack of response from customer support when they encounter issues. Approximately 10% of users have expressed this concern, feeling neglected and unsupported. "I emailed about missing cashback but received no response, so I stopped using the app."
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Prograd receives mixed feedback. Users appreciate its user-friendly interface and the ability to earn extra cash through surveys and games. However, many users express frustration over high withdrawal fees, account issues, and difficulties in redeeming rewards.
Users' choice
Prograd receives mixed feedback. Users appreciate its user-friendly interface and the ability to earn extra cash through surveys and games. However, many users express frustration over high withdrawal fees, account issues, and difficulties in redeeming rewards.
Users' choice
Prograd receives mixed feedback. Users appreciate its user-friendly interface and the ability to earn extra cash through surveys and games. However, many users express frustration over high withdrawal fees, account issues, and difficulties in redeeming rewards.
Runner up
Sweatcoin is praised for motivating users to walk more and track their steps, but many users are disappointed with the lack of valuable rewards and issues with redeeming coins. Some users feel the app is a data collection tool with little real benefit.
Runner up
Sweatcoin is praised for motivating users to walk more and track their steps, but many users are disappointed with the lack of valuable rewards and issues with redeeming coins. Some users feel the app is a data collection tool with little real benefit.
Runner up
Sweatcoin is praised for motivating users to walk more and track their steps, but many users are disappointed with the lack of valuable rewards and issues with redeeming coins. Some users feel the app is a data collection tool with little real benefit.
Straggler
Stash is highly regarded for its user-friendly interface and supportive customer service. Users appreciate the app's simplicity and effectiveness in helping them manage investments, although some express concerns about limited features compared to other platforms.
Straggler
Stash is highly regarded for its user-friendly interface and supportive customer service. Users appreciate the app's simplicity and effectiveness in helping them manage investments, although some express concerns about limited features compared to other platforms.
Straggler
Stash is highly regarded for its user-friendly interface and supportive customer service. Users appreciate the app's simplicity and effectiveness in helping them manage investments, although some express concerns about limited features compared to other platforms.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Tracking Failures
Users experience issues with the app not tracking completed surveys and activities, leading to uncredited earnings. This undermines trust and discourages continued use.
High Withdrawal Fees
The app imposes significant fees on cash withdrawals, reducing the actual earnings users can take home. This fee structure is perceived as unfair and diminishes user satisfaction.
Account Verification Issues
Users face challenges with account verification, preventing them from accessing their earnings. This creates frustration and hinders the user experience.
Unresponsive Support
Customer support is unresponsive to user inquiries, particularly regarding redemption issues. This lack of communication exacerbates user dissatisfaction.
Currency Conversion Confusion
The app's currency conversion from British pounds to American dollars confuses users and results in lower payouts. This change negatively impacts the perceived value of rewards.
Inconsistent Reward Terms
Users report changes in reward terms, such as reduced timeframes for completing offers, making it difficult to earn rewards. This inconsistency frustrates users and affects app credibility.
Your voice of customer, unified
Your voice of customer, unified
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Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
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“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
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