Planner 5D: AI Home Design
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users have experienced problems with project synchronization across devices, resulting in lost work and dissatisfaction, impacting around 5% of users. This can deter users from purchasing additional features.'s key feedback
A weekly roundup of Users have experienced problems with project synchronization across devices, resulting in lost work and dissatisfaction, impacting around 5% of users. This can deter users from purchasing additional features.'s key feedback
A weekly roundup of Users have experienced problems with project synchronization across devices, resulting in lost work and dissatisfaction, impacting around 5% of users. This can deter users from purchasing additional features.'s key feedback
Unexpected Charges
Several users reported being charged for a subscription despite selecting a free trial, affecting approximately 10% of users. This issue leads to frustration and distrust in the app's billing practices.
I opted for a free trial but was unexpectedly billed for a subscription.
Unexpected Charges
Several users reported being charged for a subscription despite selecting a free trial, affecting approximately 10% of users. This issue leads to frustration and distrust in the app's billing practices.
I opted for a free trial but was unexpectedly billed for a subscription.
Unexpected Charges
Several users reported being charged for a subscription despite selecting a free trial, affecting approximately 10% of users. This issue leads to frustration and distrust in the app's billing practices.
I opted for a free trial but was unexpectedly billed for a subscription.
Synchronization Issues
Users have experienced problems with project synchronization across devices, resulting in lost work and dissatisfaction, impacting around 5% of users. This can deter users from purchasing additional features.
After syncing my project, half of it disappeared on another device.
Synchronization Issues
Users have experienced problems with project synchronization across devices, resulting in lost work and dissatisfaction, impacting around 5% of users. This can deter users from purchasing additional features.
After syncing my project, half of it disappeared on another device.
Synchronization Issues
Users have experienced problems with project synchronization across devices, resulting in lost work and dissatisfaction, impacting around 5% of users. This can deter users from purchasing additional features.
After syncing my project, half of it disappeared on another device.
Catalog Access Problems
Some users who paid for the premium version reported that the catalog was not functioning properly, affecting about 5% of users. This issue prevents users from accessing the full range of design items they paid for.
Despite paying for the app, the catalog doesn't work, leaving me unable to use it fully.
Catalog Access Problems
Some users who paid for the premium version reported that the catalog was not functioning properly, affecting about 5% of users. This issue prevents users from accessing the full range of design items they paid for.
Despite paying for the app, the catalog doesn't work, leaving me unable to use it fully.
Catalog Access Problems
Some users who paid for the premium version reported that the catalog was not functioning properly, affecting about 5% of users. This issue prevents users from accessing the full range of design items they paid for.
Despite paying for the app, the catalog doesn't work, leaving me unable to use it fully.
Design Precision Limitations
Users have noted difficulties in achieving precise designs, particularly with wall drawing and object placement, affecting approximately 7% of users. This limits the app's utility for users seeking detailed and accurate design plans.
It's challenging to draw walls accurately, making the app feel more like a game than a serious design tool.
Design Precision Limitations
Users have noted difficulties in achieving precise designs, particularly with wall drawing and object placement, affecting approximately 7% of users. This limits the app's utility for users seeking detailed and accurate design plans.
It's challenging to draw walls accurately, making the app feel more like a game than a serious design tool.
Design Precision Limitations
Users have noted difficulties in achieving precise designs, particularly with wall drawing and object placement, affecting approximately 7% of users. This limits the app's utility for users seeking detailed and accurate design plans.
It's challenging to draw walls accurately, making the app feel more like a game than a serious design tool.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Roomstyler 3D Home Planner is praised for its user-friendly interface and extensive library of decor items, making it a favorite among users for its ease of use and realistic design capabilities.

Users' choice
Roomstyler 3D Home Planner is praised for its user-friendly interface and extensive library of decor items, making it a favorite among users for its ease of use and realistic design capabilities.

Users' choice
Roomstyler 3D Home Planner is praised for its user-friendly interface and extensive library of decor items, making it a favorite among users for its ease of use and realistic design capabilities.

Runner up
Planner 5D receives mixed feedback; users appreciate its intuitive design and extensive catalog, but many report issues with billing and technical glitches, which detract from the overall experience.

Runner up
Planner 5D receives mixed feedback; users appreciate its intuitive design and extensive catalog, but many report issues with billing and technical glitches, which detract from the overall experience.

Runner up
Planner 5D receives mixed feedback; users appreciate its intuitive design and extensive catalog, but many report issues with billing and technical glitches, which detract from the overall experience.

Straggler
HomeByMe is well-regarded for its realistic 3D renderings and collaborative features, though some users mention occasional performance issues.

Straggler
HomeByMe is well-regarded for its realistic 3D renderings and collaborative features, though some users mention occasional performance issues.

Straggler
HomeByMe is well-regarded for its realistic 3D renderings and collaborative features, though some users mention occasional performance issues.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Unexpected Billing
Users are unexpectedly charged subscription fees despite selecting a free trial, leading to dissatisfaction and mistrust in the billing process.
Catalog Access Issues
Despite paying for a subscription, some users experience non-functional catalogs, hindering their ability to utilize the app's full potential.
Synchronization Problems
Project synchronization across devices is unreliable, resulting in significant data loss and user frustration.
Precision Limitations
The app struggles with precision in design tasks, such as drawing walls accurately, which diminishes its utility for detailed planning.
Subscription Cancellation
Users find it challenging to cancel subscriptions, leading to continued charges even after they stop using the app.
Furniture Interaction
The app lacks functionality for interacting with furniture, such as closing closet doors, which limits design realism.
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How leading brands use Clarity
How leading brands use Clarity
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Monthly Customers
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Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal


