Owlet Dream
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of A significant number of users are annoyed by the app's constant prompts to submit feedback, even after they have already done so. This issue affects about 20% of users, who find the repeated requests intrusive and disruptive to their app experience.'s key feedback
A weekly roundup of A significant number of users are annoyed by the app's constant prompts to submit feedback, even after they have already done so. This issue affects about 20% of users, who find the repeated requests intrusive and disruptive to their app experience.'s key feedback
A weekly roundup of A significant number of users are annoyed by the app's constant prompts to submit feedback, even after they have already done so. This issue affects about 20% of users, who find the repeated requests intrusive and disruptive to their app experience.'s key feedback
Connection Issues
Many users experience frequent disconnections between the app and the camera or sock, leading to frustration and unreliable monitoring. Approximately 30% of users report issues with connectivity, which can disrupt the app's functionality and cause anxiety for parents relying on real-time updates.
The app frequently disconnects from the camera, making it unreliable for monitoring my baby.
Connection Issues
Many users experience frequent disconnections between the app and the camera or sock, leading to frustration and unreliable monitoring. Approximately 30% of users report issues with connectivity, which can disrupt the app's functionality and cause anxiety for parents relying on real-time updates.
The app frequently disconnects from the camera, making it unreliable for monitoring my baby.
Connection Issues
Many users experience frequent disconnections between the app and the camera or sock, leading to frustration and unreliable monitoring. Approximately 30% of users report issues with connectivity, which can disrupt the app's functionality and cause anxiety for parents relying on real-time updates.
The app frequently disconnects from the camera, making it unreliable for monitoring my baby.
Persistent Feedback Requests
A significant number of users are annoyed by the app's constant prompts to submit feedback, even after they have already done so. This issue affects about 20% of users, who find the repeated requests intrusive and disruptive to their app experience.
Every time I open the app, it asks me to submit feedback, which is very annoying.
Persistent Feedback Requests
A significant number of users are annoyed by the app's constant prompts to submit feedback, even after they have already done so. This issue affects about 20% of users, who find the repeated requests intrusive and disruptive to their app experience.
Every time I open the app, it asks me to submit feedback, which is very annoying.
Persistent Feedback Requests
A significant number of users are annoyed by the app's constant prompts to submit feedback, even after they have already done so. This issue affects about 20% of users, who find the repeated requests intrusive and disruptive to their app experience.
Every time I open the app, it asks me to submit feedback, which is very annoying.
App Lag and Crashes
Users report that the app often lags or crashes, especially when trying to access the camera feed or live readings. This affects around 25% of users, who find the app's performance issues particularly concerning given the importance of timely monitoring.
The app lags and crashes frequently, making it difficult to monitor my baby effectively.
App Lag and Crashes
Users report that the app often lags or crashes, especially when trying to access the camera feed or live readings. This affects around 25% of users, who find the app's performance issues particularly concerning given the importance of timely monitoring.
The app lags and crashes frequently, making it difficult to monitor my baby effectively.
App Lag and Crashes
Users report that the app often lags or crashes, especially when trying to access the camera feed or live readings. This affects around 25% of users, who find the app's performance issues particularly concerning given the importance of timely monitoring.
The app lags and crashes frequently, making it difficult to monitor my baby effectively.
Subscription Model Frustration
Some users are frustrated with the need to pay for a subscription to access full features, especially when the app's performance is subpar. Approximately 15% of users express dissatisfaction with the subscription model, feeling that the additional cost is not justified by the app's current functionality.
It's frustrating to pay for a subscription when the app doesn't work well.
Subscription Model Frustration
Some users are frustrated with the need to pay for a subscription to access full features, especially when the app's performance is subpar. Approximately 15% of users express dissatisfaction with the subscription model, feeling that the additional cost is not justified by the app's current functionality.
It's frustrating to pay for a subscription when the app doesn't work well.
Subscription Model Frustration
Some users are frustrated with the need to pay for a subscription to access full features, especially when the app's performance is subpar. Approximately 15% of users express dissatisfaction with the subscription model, feeling that the additional cost is not justified by the app's current functionality.
It's frustrating to pay for a subscription when the app doesn't work well.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Nanit receives high praise for its comprehensive monitoring features, including sleep tracking and environmental monitoring, which provide parents with peace of mind. However, some users express frustration with the subscription model and occasional connectivity issues.
Users' choice
Nanit receives high praise for its comprehensive monitoring features, including sleep tracking and environmental monitoring, which provide parents with peace of mind. However, some users express frustration with the subscription model and occasional connectivity issues.
Users' choice
Nanit receives high praise for its comprehensive monitoring features, including sleep tracking and environmental monitoring, which provide parents with peace of mind. However, some users express frustration with the subscription model and occasional connectivity issues.
Runner up
Owlet Dream is appreciated for the peace of mind it provides through its monitoring capabilities, but users frequently report issues with app stability, connectivity, and persistent prompts for feedback. The subscription model and customer service also receive criticism.
Runner up
Owlet Dream is appreciated for the peace of mind it provides through its monitoring capabilities, but users frequently report issues with app stability, connectivity, and persistent prompts for feedback. The subscription model and customer service also receive criticism.
Runner up
Owlet Dream is appreciated for the peace of mind it provides through its monitoring capabilities, but users frequently report issues with app stability, connectivity, and persistent prompts for feedback. The subscription model and customer service also receive criticism.
Straggler
Miku is often praised for its advanced monitoring features and ease of use, but some users report issues with app reliability and connectivity. The product is generally well-received, but there are occasional complaints about the cost and customer support.
Straggler
Miku is often praised for its advanced monitoring features and ease of use, but some users report issues with app reliability and connectivity. The product is generally well-received, but there are occasional complaints about the cost and customer support.
Straggler
Miku is often praised for its advanced monitoring features and ease of use, but some users report issues with app reliability and connectivity. The product is generally well-received, but there are occasional complaints about the cost and customer support.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Persistent Feedback Pop-ups
The app persistently prompts users to submit feedback every time it is opened, even after feedback has been provided, leading to user frustration and disruption of app functionality.
Camera Connectivity Issues
Users experience frequent disconnections and lag with the camera, making it unreliable for real-time monitoring and causing significant frustration, especially during critical moments.
App Performance Lag
The app is slow to load and often requires multiple restarts to function properly, which undermines its reliability and usability for monitoring purposes.
Subscription Model Frustration
Users express dissatisfaction with the need to pay a subscription fee to access full features, especially when the app's performance and user interface are perceived as subpar.
Notification Failures
Critical alerts and notifications fail to appear when the app is running in the background, compromising the app's effectiveness for real-time monitoring.
Device Integration Problems
Adding new devices to the app is cumbersome and often results in errors, forcing users to create unnecessary profiles or perform multiple resets.
Your voice of customer, unified
Your voice of customer, unified
Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal