TroutRoutes: Fly Fishing Maps
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Map Inaccuracy
Users report that the app's maps are inaccurate, with some streams marked as trout streams that do not contain trout, and incorrect parking and access information. This undermines the app's reliability as a fishing tool.
Subscription Issues
Many users experience problems with subscriptions, including being charged during free trials and difficulty canceling subscriptions. This creates frustration and distrust among users.
Limited State Coverage
The app lacks coverage for several states, including popular fishing destinations, which limits its usefulness for many users. This gap in coverage is a significant drawback for potential subscribers.
Poor Customer Support
Users find customer support unresponsive and difficult to reach, leading to unresolved issues and dissatisfaction. This lack of support diminishes the overall user experience.
App Crashes
Frequent app crashes and bugs, especially on Android devices, hinder usability and frustrate users. This technical instability affects the app's reliability.
Ethical Concerns
Some users express ethical concerns about the app's impact on fishing spots, fearing it increases pressure on sensitive areas. This perception of environmental harm could affect the app's reputation.
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