Nice
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Nice's key feedback
A weekly roundup of Nice's key feedback
A weekly roundup of Nice's key feedback
Login Issues
A significant number of users, approximately 30%, report difficulties logging into the app, which hinders their ability to access event features and participate fully.
I can't log in to the app even after registering for the event.
Login Issues
A significant number of users, approximately 30%, report difficulties logging into the app, which hinders their ability to access event features and participate fully.
I can't log in to the app even after registering for the event.
Login Issues
A significant number of users, approximately 30%, report difficulties logging into the app, which hinders their ability to access event features and participate fully.
I can't log in to the app even after registering for the event.
Profile Setup Problems
Around 25% of users experience challenges in setting up their attendee profiles, which affects their networking capabilities and overall event experience.
Setting up my profile was confusing and didn't work as expected.
Profile Setup Problems
Around 25% of users experience challenges in setting up their attendee profiles, which affects their networking capabilities and overall event experience.
Setting up my profile was confusing and didn't work as expected.
Profile Setup Problems
Around 25% of users experience challenges in setting up their attendee profiles, which affects their networking capabilities and overall event experience.
Setting up my profile was confusing and didn't work as expected.
Networking Feature Glitches
Approximately 20% of users encounter issues with the networking features, such as connecting with other attendees, which limits their ability to engage effectively.
The app's networking feature is glitchy and doesn't let me connect with others.
Networking Feature Glitches
Approximately 20% of users encounter issues with the networking features, such as connecting with other attendees, which limits their ability to engage effectively.
The app's networking feature is glitchy and doesn't let me connect with others.
Networking Feature Glitches
Approximately 20% of users encounter issues with the networking features, such as connecting with other attendees, which limits their ability to engage effectively.
The app's networking feature is glitchy and doesn't let me connect with others.
Game Functionality Errors
About 15% of users report problems with the in-app games, which diminishes their chances of winning prizes and reduces engagement.
The games in the app don't work properly, making it hard to participate.
Game Functionality Errors
About 15% of users report problems with the in-app games, which diminishes their chances of winning prizes and reduces engagement.
The games in the app don't work properly, making it hard to participate.
Game Functionality Errors
About 15% of users report problems with the in-app games, which diminishes their chances of winning prizes and reduces engagement.
The games in the app don't work properly, making it hard to participate.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Nice receives mixed feedback. Users appreciate its ease of use and informative nature, but some experience technical issues such as app crashes and login difficulties.
Users' choice
Nice receives mixed feedback. Users appreciate its ease of use and informative nature, but some experience technical issues such as app crashes and login difficulties.
Users' choice
Nice receives mixed feedback. Users appreciate its ease of use and informative nature, but some experience technical issues such as app crashes and login difficulties.
Runner up
Attendee Hub Event App is praised for its user-friendly interface and helpful features, making it easy to navigate and manage event schedules. However, some users report issues with accessing past event details and find the app's temporal nature limiting.
Runner up
Attendee Hub Event App is praised for its user-friendly interface and helpful features, making it easy to navigate and manage event schedules. However, some users report issues with accessing past event details and find the app's temporal nature limiting.
Runner up
Attendee Hub Event App is praised for its user-friendly interface and helpful features, making it easy to navigate and manage event schedules. However, some users report issues with accessing past event details and find the app's temporal nature limiting.
Straggler
NiCE Events is well-received for its smooth registration process and engaging sessions, with users enjoying the overall event experience. Nonetheless, some users encounter problems with app functionality, such as slow WiFi and difficulty accessing certain features.
Straggler
NiCE Events is well-received for its smooth registration process and engaging sessions, with users enjoying the overall event experience. Nonetheless, some users encounter problems with app functionality, such as slow WiFi and difficulty accessing certain features.
Straggler
NiCE Events is well-received for its smooth registration process and engaging sessions, with users enjoying the overall event experience. Nonetheless, some users encounter problems with app functionality, such as slow WiFi and difficulty accessing certain features.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Login Issues
Users face difficulties logging into the app post-registration, hindering access to event features.
Profile Setup Confusion
The process of creating an attendee profile is unclear, leading to incomplete or incorrect profiles.
Networking Feature Glitch
The networking feature is not functioning properly, preventing attendees from connecting with others.
Collateral Download Failures
Users experience issues downloading event materials, impacting their ability to prepare for sessions.
Game Participation Errors
Technical errors in the gaming section prevent users from participating and winning prizes.
Event Schedule Inaccuracy
The event schedule displayed in the app is inaccurate, causing confusion about session timings.
Your voice of customer, unified
Your voice of customer, unified
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Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
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