BAND - App for all groups
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of The removal of the monthly calendar view has been a significant pain point, affecting around 20% of users who rely on this feature for scheduling and planning. Users find the list view cumbersome and less effective for managing events.'s key feedback
A weekly roundup of The removal of the monthly calendar view has been a significant pain point, affecting around 20% of users who rely on this feature for scheduling and planning. Users find the list view cumbersome and less effective for managing events.'s key feedback
A weekly roundup of The removal of the monthly calendar view has been a significant pain point, affecting around 20% of users who rely on this feature for scheduling and planning. Users find the list view cumbersome and less effective for managing events.'s key feedback
Update Confusion
Many users find the recent app update confusing and less intuitive, with approximately 30% of users expressing difficulty in navigating the new layout and finding essential features like the calendar and files. This has led to frustration and inefficiency in using the app.
The update has made it difficult to find important features, making the app less intuitive.
Update Confusion
Many users find the recent app update confusing and less intuitive, with approximately 30% of users expressing difficulty in navigating the new layout and finding essential features like the calendar and files. This has led to frustration and inefficiency in using the app.
The update has made it difficult to find important features, making the app less intuitive.
Update Confusion
Many users find the recent app update confusing and less intuitive, with approximately 30% of users expressing difficulty in navigating the new layout and finding essential features like the calendar and files. This has led to frustration and inefficiency in using the app.
The update has made it difficult to find important features, making the app less intuitive.
Calendar View Issues
The removal of the monthly calendar view has been a significant pain point, affecting around 20% of users who rely on this feature for scheduling and planning. Users find the list view cumbersome and less effective for managing events.
The absence of a monthly calendar view makes event management difficult.
Calendar View Issues
The removal of the monthly calendar view has been a significant pain point, affecting around 20% of users who rely on this feature for scheduling and planning. Users find the list view cumbersome and less effective for managing events.
The absence of a monthly calendar view makes event management difficult.
Calendar View Issues
The removal of the monthly calendar view has been a significant pain point, affecting around 20% of users who rely on this feature for scheduling and planning. Users find the list view cumbersome and less effective for managing events.
The absence of a monthly calendar view makes event management difficult.
Excessive Ads
A portion of users, about 10%, are frustrated with the frequency and intrusiveness of ads, which disrupt the user experience and can be mistaken for group posts.
The ads are too frequent and disruptive, often appearing like group posts.
Excessive Ads
A portion of users, about 10%, are frustrated with the frequency and intrusiveness of ads, which disrupt the user experience and can be mistaken for group posts.
The ads are too frequent and disruptive, often appearing like group posts.
Excessive Ads
A portion of users, about 10%, are frustrated with the frequency and intrusiveness of ads, which disrupt the user experience and can be mistaken for group posts.
The ads are too frequent and disruptive, often appearing like group posts.
Notification Overload
Some users, approximately 15%, are overwhelmed by excessive notifications, finding it challenging to manage alerts and keep track of important updates without being bombarded.
The app sends too many notifications, making it hard to focus on important updates.
Notification Overload
Some users, approximately 15%, are overwhelmed by excessive notifications, finding it challenging to manage alerts and keep track of important updates without being bombarded.
The app sends too many notifications, making it hard to focus on important updates.
Notification Overload
Some users, approximately 15%, are overwhelmed by excessive notifications, finding it challenging to manage alerts and keep track of important updates without being bombarded.
The app sends too many notifications, making it hard to focus on important updates.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Slack is highly praised for its ease of use and effectiveness as a communication tool, especially in professional settings. Users appreciate its features like custom emojis and the ability to handle multiple accounts, although some criticize frequent interface changes and unreliable notifications.
Users' choice
Slack is highly praised for its ease of use and effectiveness as a communication tool, especially in professional settings. Users appreciate its features like custom emojis and the ability to handle multiple accounts, although some criticize frequent interface changes and unreliable notifications.
Users' choice
Slack is highly praised for its ease of use and effectiveness as a communication tool, especially in professional settings. Users appreciate its features like custom emojis and the ability to handle multiple accounts, although some criticize frequent interface changes and unreliable notifications.
Runner up
BAND receives mixed feedback, with users appreciating its organizational features for groups and events, but many are frustrated with recent updates that have made navigation more difficult. Users express dissatisfaction with the removal of certain features and the app's overall usability.
Runner up
BAND receives mixed feedback, with users appreciating its organizational features for groups and events, but many are frustrated with recent updates that have made navigation more difficult. Users express dissatisfaction with the removal of certain features and the app's overall usability.
Runner up
BAND receives mixed feedback, with users appreciating its organizational features for groups and events, but many are frustrated with recent updates that have made navigation more difficult. Users express dissatisfaction with the removal of certain features and the app's overall usability.
Straggler
Discord is well-regarded for its versatility in connecting people for gaming and community activities, with users enjoying its voice chat and screen sharing features. However, some users report issues with app stability and security concerns, such as account suspensions and verification problems.
Straggler
Discord is well-regarded for its versatility in connecting people for gaming and community activities, with users enjoying its voice chat and screen sharing features. However, some users report issues with app stability and security concerns, such as account suspensions and verification problems.
Straggler
Discord is well-regarded for its versatility in connecting people for gaming and community activities, with users enjoying its voice chat and screen sharing features. However, some users report issues with app stability and security concerns, such as account suspensions and verification problems.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Update Confusion
The recent app update has made navigation less intuitive, causing users to struggle with finding essential features like the calendar and files. This has led to frustration and inefficiencies, particularly for those who rely on these features for organization.
Calendar View Loss
The removal of the calendar view in favor of a list format has disrupted users' ability to efficiently manage and visualize their schedules. This change has been particularly problematic for users who need to avoid double-booking and track past events.
File Access Issues
Users are unable to locate the files tab after the update, which is critical for accessing important documents and resources. This has significantly impacted groups that depend on file sharing for their operations.
Excessive Ads
The presence of frequent and intrusive ads is disrupting the user experience, making it difficult for users to focus on their tasks within the app. This has led to dissatisfaction, especially among those who use the app for important group communications.
Notification Overload
Users are overwhelmed by unnecessary alerts and notifications, which detracts from the app's usability and makes it difficult to prioritize important messages. This issue is causing frustration and reducing the app's effectiveness as a communication tool.
Server Certificate Error
A persistent server certificate error is preventing users from accessing their groups, rendering the app unusable for some. This technical issue is causing significant disruption for users who rely on the app for essential communications.
Your voice of customer, unified
Your voice of customer, unified
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Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
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“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
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Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
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System normal
System normal
System normal