myQ Garage & Access Control
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users are frustrated with the app's lack of integration with popular smart home systems like Apple HomeKit and Google Home. This affects around 15% of users who expect seamless connectivity with their existing smart home setups.'s key feedback
A weekly roundup of Users are frustrated with the app's lack of integration with popular smart home systems like Apple HomeKit and Google Home. This affects around 15% of users who expect seamless connectivity with their existing smart home setups.'s key feedback
A weekly roundup of Users are frustrated with the app's lack of integration with popular smart home systems like Apple HomeKit and Google Home. This affects around 15% of users who expect seamless connectivity with their existing smart home setups.'s key feedback
Login Issues
Many users experience persistent login problems, requiring repeated sign-ins to access app features. This issue affects approximately 20% of users, causing frustration and delays in accessing garage controls.
The app constantly logs me out, making it a hassle to open my garage.
Login Issues
Many users experience persistent login problems, requiring repeated sign-ins to access app features. This issue affects approximately 20% of users, causing frustration and delays in accessing garage controls.
The app constantly logs me out, making it a hassle to open my garage.
Login Issues
Many users experience persistent login problems, requiring repeated sign-ins to access app features. This issue affects approximately 20% of users, causing frustration and delays in accessing garage controls.
The app constantly logs me out, making it a hassle to open my garage.
Lack of Integration
Users are frustrated with the app's lack of integration with popular smart home systems like Apple HomeKit and Google Home. This affects around 15% of users who expect seamless connectivity with their existing smart home setups.
The app doesn't integrate with Apple HomeKit, making it less convenient than expected.
Lack of Integration
Users are frustrated with the app's lack of integration with popular smart home systems like Apple HomeKit and Google Home. This affects around 15% of users who expect seamless connectivity with their existing smart home setups.
The app doesn't integrate with Apple HomeKit, making it less convenient than expected.
Lack of Integration
Users are frustrated with the app's lack of integration with popular smart home systems like Apple HomeKit and Google Home. This affects around 15% of users who expect seamless connectivity with their existing smart home setups.
The app doesn't integrate with Apple HomeKit, making it less convenient than expected.
App Crashes
Frequent app crashes, especially when deleting videos, disrupt user experience and hinder functionality. Approximately 10% of users report this issue, which affects the app's reliability.
The app crashes every time I try to delete a video, which is very annoying.
App Crashes
Frequent app crashes, especially when deleting videos, disrupt user experience and hinder functionality. Approximately 10% of users report this issue, which affects the app's reliability.
The app crashes every time I try to delete a video, which is very annoying.
App Crashes
Frequent app crashes, especially when deleting videos, disrupt user experience and hinder functionality. Approximately 10% of users report this issue, which affects the app's reliability.
The app crashes every time I try to delete a video, which is very annoying.
Intrusive Ads
Users are annoyed by intrusive ads within the app, which detract from the user experience and clutter the interface. This issue affects about 12% of users who prefer a cleaner, ad-free experience.
The app is cluttered with ads, making it difficult to use efficiently.
Intrusive Ads
Users are annoyed by intrusive ads within the app, which detract from the user experience and clutter the interface. This issue affects about 12% of users who prefer a cleaner, ad-free experience.
The app is cluttered with ads, making it difficult to use efficiently.
Intrusive Ads
Users are annoyed by intrusive ads within the app, which detract from the user experience and clutter the interface. This issue affects about 12% of users who prefer a cleaner, ad-free experience.
The app is cluttered with ads, making it difficult to use efficiently.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Tailwind receives high praise for its reliability and feature-rich app, with users appreciating its seamless integration with HomeKit and excellent customer support. However, some users report issues with battery drain and occasional app sign-outs.

Users' choice
Tailwind receives high praise for its reliability and feature-rich app, with users appreciating its seamless integration with HomeKit and excellent customer support. However, some users report issues with battery drain and occasional app sign-outs.

Users' choice
Tailwind receives high praise for its reliability and feature-rich app, with users appreciating its seamless integration with HomeKit and excellent customer support. However, some users report issues with battery drain and occasional app sign-outs.

Runner up
myQ Garage & Access Control receives mixed feedback, with users appreciating its smooth operation and security features, but criticizing its lack of integration with popular smart home systems and frequent app crashes.

Runner up
myQ Garage & Access Control receives mixed feedback, with users appreciating its smooth operation and security features, but criticizing its lack of integration with popular smart home systems and frequent app crashes.

Runner up
myQ Garage & Access Control receives mixed feedback, with users appreciating its smooth operation and security features, but criticizing its lack of integration with popular smart home systems and frequent app crashes.

Straggler
Nexx Garage is criticized for its unreliable app performance and poor customer support, with many users experiencing connectivity issues and frequent app crashes. Some users report initial satisfaction, but recent updates have led to significant dissatisfaction.

Straggler
Nexx Garage is criticized for its unreliable app performance and poor customer support, with many users experiencing connectivity issues and frequent app crashes. Some users report initial satisfaction, but recent updates have led to significant dissatisfaction.

Straggler
Nexx Garage is criticized for its unreliable app performance and poor customer support, with many users experiencing connectivity issues and frequent app crashes. Some users report initial satisfaction, but recent updates have led to significant dissatisfaction.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Login Issues
Users face repeated login prompts and difficulties accessing the app, even after updates and password resets, leading to frustration and inefficiency in using the app's core functions.
CarPlay Compatibility
The app lacks integration with Apple CarPlay, forcing users to manually operate their phones to control garage doors, which detracts from the app's convenience and user experience.
Ad Overload
Excessive advertisements within the app disrupt user experience, with users expressing frustration over ads taking precedence over functionality and screen space.
HomeKit Integration
The app's lack of integration with Apple HomeKit and other smart home systems limits its interoperability, leading users to consider alternative products that offer better connectivity.
Video Deletion Crash
A bug in the latest update causes the app to crash when users attempt to delete videos from their history, disrupting the app's functionality and user satisfaction.
Wi-Fi Connectivity
Users experience significant challenges reconnecting the app to Wi-Fi, with the process being cumbersome and inefficient, impacting the app's reliability and ease of use.
Your voice of customer, unified
Your voice of customer, unified
Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.





Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal


