Moises: The Musician's App
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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App Crashes
A few users have reported that the app crashes frequently, especially when uploading songs, which disrupts their workflow and practice sessions. This issue seems to affect around 5% of users.
The app crashes often when I try to upload songs, making it difficult to use consistently.
Annoying Pop-ups
Some users find the frequent pop-up messages, such as the 'generate AI stems' window, to be intrusive and disruptive to their experience. This annoyance is mentioned by about 3% of users.
Every action I take in the app triggers a pop-up, which is quite frustrating.
Pro Version Limitations
Users who have upgraded to the Pro version are sometimes disappointed by the lack of certain advanced features, such as detailed drum kit separation and notation. This affects approximately 4% of users.
The Pro version doesn't offer the detailed drum separation and notation I expected.

Users' choice
Moises receives high praise for its ease of use, quality of audio separation, and versatility in music practice and production. Users appreciate its ability to separate tracks with minimal errors and its range of features like chord detection and pitch shifting. However, some users report issues with app crashes and subscription costs.

Runner up
Vocal Remover is appreciated for its basic functionality of removing vocals from tracks, but users express frustration over its limitations and the need for payment to access full features. Some users find the app slow and cumbersome, leading to a mixed reception.

Straggler
Spleeter is recognized for its effective vocal and instrument separation capabilities, often used by more tech-savvy users. While it is praised for its open-source nature and quality results, some users find it less user-friendly compared to other apps.
Limited Free Features
The free version of the app is limited to basic features like vocal removal, which may not meet the expectations of users seeking more advanced functionalities without a subscription. Users looking for comprehensive music note transcription find these features locked behind a paywall.
App Crashes
Frequent app crashes during song uploads disrupt user experience, leading to frustration and potential subscription cancellations. Users relying on the app for learning new songs face significant time loss due to these technical issues.
Annoying Pop-ups
The app's interface is disrupted by repetitive pop-ups prompting users to generate AI stems, which detracts from the overall user experience. This persistent interruption is a source of annoyance for users trying to navigate the app smoothly.
Pro Version Limitations
The Pro version does not fully meet user expectations, particularly in providing detailed drum kit component separation and drum notation. Users feel that the Pro version should offer more advanced features to justify its cost.
Subscription Model Criticism
Some users perceive the app's subscription model as overly commercialized, comparing it to other apps that charge for similar services. This perception may deter potential subscribers who are sensitive to pricing strategies.
Live Performance Issues
The app struggles with separating tracks from live performance recordings, which affects its utility for users working with non-studio quality audio. This limitation is notable for musicians who frequently deal with live recordings.
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