Miro
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Image Handling Problems
Users experience difficulties with image uploads and handling, such as images being blurry or not uploading at all. This issue affects around 10% of users.
Picture upload never works properly from the app.
Apple Pencil and iPad Issues
There are complaints about the app's poor integration with Apple Pencil and iPad, including input issues and lack of support for the Magic Keyboard. Approximately 8% of users face these challenges.
The app stops taking input from my Apple Pencil when my hand gets near the iPad.
User Interface Frustrations
The app's user interface is criticized for being clunky and difficult to navigate, with missing features and poor usability. This affects about 12% of users.
The app is not user-friendly, with basic features hard to find and use.

Users' choice
Conceptboard receives high praise for its intuitive interface and robust features, particularly for drawing and note-taking. Users appreciate the infinite canvas and vector strokes, which enhance creativity and productivity. However, some users express frustration over subscription models and missing features like collaboration tools.

Runner up
Miro is appreciated for its collaborative capabilities and versatility in handling various tasks like brainstorming and project management. Users enjoy the infinite canvas and integration with other tools, but many report issues with app stability, especially on mobile devices, and express a need for improved offline functionality and better support.

Straggler
MURAL is favored for its desktop version, which users find effective for collaboration and creativity. However, the mobile app receives criticism for frequent crashes and limited functionality compared to the web version, leading to user frustration and a preference for alternative tools.
Loading Issues
Users experience persistent loading problems, with the app getting stuck on the logo screen or failing to start entirely, rendering it unusable.
Apple Pencil Input
The app fails to register Apple Pencil input when mirroring to a big screen, making it difficult to use for drawing or writing without touching the iPad.
Image Handling
High-resolution images are inserted at large sizes, causing users to adjust other elements to match, which complicates the workspace.
Keyboard and UI Clutter
The keyboard frequently obstructs text input fields, and UI elements overlap, complicating navigation and interaction.
Mobile Usability
The mobile app lacks essential features and usability, with hidden options and a clunky interface that frustrates users.
Frequent Crashes
The app crashes when handling large projects or multiple images, leading to data loss and frustration.
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