Mighty Networks
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users relying on assistive technology find the app incompatible, particularly with VoiceOver, making navigation and content access difficult. This affects around 10% of users who require accessibility features.'s key feedback
A weekly roundup of Users relying on assistive technology find the app incompatible, particularly with VoiceOver, making navigation and content access difficult. This affects around 10% of users who require accessibility features.'s key feedback
A weekly roundup of Users relying on assistive technology find the app incompatible, particularly with VoiceOver, making navigation and content access difficult. This affects around 10% of users who require accessibility features.'s key feedback
App Crashes
A significant number of users report that the app frequently crashes, especially when switching between networks or trying to log in. This issue affects approximately 30% of users, making the app unreliable for consistent use.
The app crashes every time I try to switch networks, making it unusable.
App Crashes
A significant number of users report that the app frequently crashes, especially when switching between networks or trying to log in. This issue affects approximately 30% of users, making the app unreliable for consistent use.
The app crashes every time I try to switch networks, making it unusable.
App Crashes
A significant number of users report that the app frequently crashes, especially when switching between networks or trying to log in. This issue affects approximately 30% of users, making the app unreliable for consistent use.
The app crashes every time I try to switch networks, making it unusable.
Accessibility Issues
Users relying on assistive technology find the app incompatible, particularly with VoiceOver, making navigation and content access difficult. This affects around 10% of users who require accessibility features.
The app is not compatible with VoiceOver, making it impossible for me to navigate.
Accessibility Issues
Users relying on assistive technology find the app incompatible, particularly with VoiceOver, making navigation and content access difficult. This affects around 10% of users who require accessibility features.
The app is not compatible with VoiceOver, making it impossible for me to navigate.
Accessibility Issues
Users relying on assistive technology find the app incompatible, particularly with VoiceOver, making navigation and content access difficult. This affects around 10% of users who require accessibility features.
The app is not compatible with VoiceOver, making it impossible for me to navigate.
Poor Customer Support
Many users express frustration over the lack of effective customer support, with issues unresolved due to the inability to contact support directly. This affects about 20% of users who encounter problems.
I can't resolve my issue because there's no way to contact customer support directly.
Poor Customer Support
Many users express frustration over the lack of effective customer support, with issues unresolved due to the inability to contact support directly. This affects about 20% of users who encounter problems.
I can't resolve my issue because there's no way to contact customer support directly.
Poor Customer Support
Many users express frustration over the lack of effective customer support, with issues unresolved due to the inability to contact support directly. This affects about 20% of users who encounter problems.
I can't resolve my issue because there's no way to contact customer support directly.
Lag and Freezing
The app is reported to lag and freeze, especially on mobile devices, making it difficult to use. This problem affects approximately 25% of users, hindering their experience.
The app frequently lags and freezes, making it frustrating to use.
Lag and Freezing
The app is reported to lag and freeze, especially on mobile devices, making it difficult to use. This problem affects approximately 25% of users, hindering their experience.
The app frequently lags and freezes, making it frustrating to use.
Lag and Freezing
The app is reported to lag and freeze, especially on mobile devices, making it difficult to use. This problem affects approximately 25% of users, hindering their experience.
The app frequently lags and freezes, making it frustrating to use.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Circle is praised for its intuitive design and ease of use, making it a popular choice for community building. Users appreciate its clean interface, customizable features, and seamless integrations, although some report technical issues with live streaming and app functionality.

Users' choice
Circle is praised for its intuitive design and ease of use, making it a popular choice for community building. Users appreciate its clean interface, customizable features, and seamless integrations, although some report technical issues with live streaming and app functionality.

Users' choice
Circle is praised for its intuitive design and ease of use, making it a popular choice for community building. Users appreciate its clean interface, customizable features, and seamless integrations, although some report technical issues with live streaming and app functionality.

Runner up
Mighty Networks receives mixed feedback, with users appreciating its community-building features and flexibility but criticizing its technical issues, such as app crashes and poor customer support. While some users find it user-friendly and engaging, others are frustrated by its glitches and accessibility problems.

Runner up
Mighty Networks receives mixed feedback, with users appreciating its community-building features and flexibility but criticizing its technical issues, such as app crashes and poor customer support. While some users find it user-friendly and engaging, others are frustrated by its glitches and accessibility problems.

Runner up
Mighty Networks receives mixed feedback, with users appreciating its community-building features and flexibility but criticizing its technical issues, such as app crashes and poor customer support. While some users find it user-friendly and engaging, others are frustrated by its glitches and accessibility problems.

Straggler
Tribe is favored by some users for its potential to connect influencers with brands and provide quick payments. However, many users criticize the platform for requiring upfront content creation without guaranteed payment, leading to concerns about its fairness and transparency.

Straggler
Tribe is favored by some users for its potential to connect influencers with brands and provide quick payments. However, many users criticize the platform for requiring upfront content creation without guaranteed payment, leading to concerns about its fairness and transparency.

Straggler
Tribe is favored by some users for its potential to connect influencers with brands and provide quick payments. However, many users criticize the platform for requiring upfront content creation without guaranteed payment, leading to concerns about its fairness and transparency.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Accessibility Issues
The app is not compatible with assistive technologies like VoiceOver, making it inaccessible for users who rely on these tools. This lack of accessibility prevents users from navigating the app effectively, limiting their ability to engage with content.
UI/UX Frustrations
The user interface is described as extremely unfriendly, with significant input lag and navigation issues that frustrate users. These design flaws hinder user interaction and diminish the overall user experience.
Network Switching Problems
Switching between multiple networks causes the app to lag and crash, disrupting user engagement. This persistent issue has been a problem for years, indicating a need for improved network management.
Subscription Management
Users face difficulties in managing subscriptions, with missing options to cancel memberships and lack of support. This issue leads to user dissatisfaction and potential loss of trust in the platform.
Cookie Consent Concerns
The app forces users to accept all cookies, including marketing ones, without an opt-out option. This practice raises privacy concerns and may deter privacy-conscious users from using the app.
AI and Data Privacy
Concerns about AI features potentially compromising data privacy and environmental impact are raised. Users are wary of data being sold to third parties, affecting trust in the app's AI functionalities.
Your voice of customer, unified
Your voice of customer, unified
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Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal


