MeetMe - Meet, Chat & Go Live
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Around 10-15% of users experience sudden and unexplained account bans, often without clear communication from support. This leads to frustration and a sense of unfair treatment, as users are unable to access their accounts or understand the reasons for the bans.'s key feedback
A weekly roundup of Around 10-15% of users experience sudden and unexplained account bans, often without clear communication from support. This leads to frustration and a sense of unfair treatment, as users are unable to access their accounts or understand the reasons for the bans.'s key feedback
A weekly roundup of Around 10-15% of users experience sudden and unexplained account bans, often without clear communication from support. This leads to frustration and a sense of unfair treatment, as users are unable to access their accounts or understand the reasons for the bans.'s key feedback
Prevalence of Fake Profiles
A significant number of users, approximately 70-80%, report encountering fake profiles and bots, which diminishes the app's credibility and user experience. This issue is exacerbated by automated messages and links to external sites, making genuine interactions rare.
The app is overrun with fake profiles and bots, making it hard to find real people.
Prevalence of Fake Profiles
A significant number of users, approximately 70-80%, report encountering fake profiles and bots, which diminishes the app's credibility and user experience. This issue is exacerbated by automated messages and links to external sites, making genuine interactions rare.
The app is overrun with fake profiles and bots, making it hard to find real people.
Prevalence of Fake Profiles
A significant number of users, approximately 70-80%, report encountering fake profiles and bots, which diminishes the app's credibility and user experience. This issue is exacerbated by automated messages and links to external sites, making genuine interactions rare.
The app is overrun with fake profiles and bots, making it hard to find real people.
Unjust Account Bans
Around 10-15% of users experience sudden and unexplained account bans, often without clear communication from support. This leads to frustration and a sense of unfair treatment, as users are unable to access their accounts or understand the reasons for the bans.
I was banned without explanation right after creating my account, which feels unfair.
Unjust Account Bans
Around 10-15% of users experience sudden and unexplained account bans, often without clear communication from support. This leads to frustration and a sense of unfair treatment, as users are unable to access their accounts or understand the reasons for the bans.
I was banned without explanation right after creating my account, which feels unfair.
Unjust Account Bans
Around 10-15% of users experience sudden and unexplained account bans, often without clear communication from support. This leads to frustration and a sense of unfair treatment, as users are unable to access their accounts or understand the reasons for the bans.
I was banned without explanation right after creating my account, which feels unfair.
Mandatory Payments for Features
Approximately 20-25% of users express dissatisfaction with the need to pay for basic features like messaging and viewing matches. This paywall is seen as a barrier to the app's advertised free and friendly experience, leading to user frustration.
You have to pay to message people, which feels like a scam.
Mandatory Payments for Features
Approximately 20-25% of users express dissatisfaction with the need to pay for basic features like messaging and viewing matches. This paywall is seen as a barrier to the app's advertised free and friendly experience, leading to user frustration.
You have to pay to message people, which feels like a scam.
Mandatory Payments for Features
Approximately 20-25% of users express dissatisfaction with the need to pay for basic features like messaging and viewing matches. This paywall is seen as a barrier to the app's advertised free and friendly experience, leading to user frustration.
You have to pay to message people, which feels like a scam.
App Performance Issues
About 15-20% of users report technical issues such as glitches, slow performance, and missing features after updates. These problems hinder the app's usability and lead to a decline in user satisfaction.
The app glitches often, and I can't access features like video chats.
App Performance Issues
About 15-20% of users report technical issues such as glitches, slow performance, and missing features after updates. These problems hinder the app's usability and lead to a decline in user satisfaction.
The app glitches often, and I can't access features like video chats.
App Performance Issues
About 15-20% of users report technical issues such as glitches, slow performance, and missing features after updates. These problems hinder the app's usability and lead to a decline in user satisfaction.
The app glitches often, and I can't access features like video chats.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Badoo receives positive feedback for its authenticity and user experience, with many users praising the app for having fewer bots and offering more genuine connections. Users appreciate the variety of people and the app's efficiency in helping them find matches.

Users' choice
Badoo receives positive feedback for its authenticity and user experience, with many users praising the app for having fewer bots and offering more genuine connections. Users appreciate the variety of people and the app's efficiency in helping them find matches.

Users' choice
Badoo receives positive feedback for its authenticity and user experience, with many users praising the app for having fewer bots and offering more genuine connections. Users appreciate the variety of people and the app's efficiency in helping them find matches.

Runner up
MeetMe faces criticism for being overrun with bots and fake profiles, which detracts from the user experience. Many users express frustration with the app's focus on live streaming rather than genuine connections, and some report issues with account management and customer support.

Runner up
MeetMe faces criticism for being overrun with bots and fake profiles, which detracts from the user experience. Many users express frustration with the app's focus on live streaming rather than genuine connections, and some report issues with account management and customer support.

Runner up
MeetMe faces criticism for being overrun with bots and fake profiles, which detracts from the user experience. Many users express frustration with the app's focus on live streaming rather than genuine connections, and some report issues with account management and customer support.

Straggler
Tinder is criticized for its paywall features and prevalence of fake profiles, which many users feel detracts from the dating experience. Users express dissatisfaction with the app's focus on monetization over user satisfaction, leading to a perception of the app as a cash grab.

Straggler
Tinder is criticized for its paywall features and prevalence of fake profiles, which many users feel detracts from the dating experience. Users express dissatisfaction with the app's focus on monetization over user satisfaction, leading to a perception of the app as a cash grab.

Straggler
Tinder is criticized for its paywall features and prevalence of fake profiles, which many users feel detracts from the dating experience. Users express dissatisfaction with the app's focus on monetization over user satisfaction, leading to a perception of the app as a cash grab.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Scammers Prevalence
The app is inundated with scammers and fake profiles, making genuine interactions rare and frustrating for users. This issue significantly undermines the app's core purpose of connecting real people.
Account Bans
Users experience frequent and unexplained account bans, often immediately after account creation, leading to frustration and distrust in the platform's moderation policies.
Mandatory Payments
Essential features like messaging and matching are locked behind paywalls, contradicting the app's promise of being free and limiting user engagement.
Bot Dominance
The app is overrun by bots and fake profiles, which not only diminishes user experience but also raises concerns about security and authenticity.
Feature Removal
Recent updates have removed or hidden key features like video options and chat timestamps, leading to user dissatisfaction and confusion.
App Performance Issues
The app's performance is hindered by glitches and slowdowns, particularly affecting live streaming and login processes, which frustrates users and impacts usability.
Your voice of customer, unified
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Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal


