McAfee Security: Privacy & VPN
McAfee Security: Privacy & VPN
McAfee Security: Privacy & VPN
McAfee Security: Privacy & VPN
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
Top Insights
A weekly roundup of A significant number of users, around 10%, experience frequent disconnections and difficulties with the VPN feature, which undermines their trust in the app's ability to provide secure browsing.'s key feedback
A weekly roundup of A significant number of users, around 10%, experience frequent disconnections and difficulties with the VPN feature, which undermines their trust in the app's ability to provide secure browsing.'s key feedback
A weekly roundup of A significant number of users, around 10%, experience frequent disconnections and difficulties with the VPN feature, which undermines their trust in the app's ability to provide secure browsing.'s key feedback
Subscription Confusion
Many users are frustrated with unexpected charges and difficulties in managing subscriptions, with approximately 15% of users reporting issues with auto-renewals and cancellations. This confusion leads to dissatisfaction and a sense of being misled.
I was charged for a 2-year subscription and it's not reflected in my account, and I can't get a refund.
Subscription Confusion
Many users are frustrated with unexpected charges and difficulties in managing subscriptions, with approximately 15% of users reporting issues with auto-renewals and cancellations. This confusion leads to dissatisfaction and a sense of being misled.
I was charged for a 2-year subscription and it's not reflected in my account, and I can't get a refund.
Subscription Confusion
Many users are frustrated with unexpected charges and difficulties in managing subscriptions, with approximately 15% of users reporting issues with auto-renewals and cancellations. This confusion leads to dissatisfaction and a sense of being misled.
I was charged for a 2-year subscription and it's not reflected in my account, and I can't get a refund.
VPN Connectivity Issues
A significant number of users, around 10%, experience frequent disconnections and difficulties with the VPN feature, which undermines their trust in the app's ability to provide secure browsing.
The VPN keeps disconnecting, and I have to manually reconnect multiple times a day.
VPN Connectivity Issues
A significant number of users, around 10%, experience frequent disconnections and difficulties with the VPN feature, which undermines their trust in the app's ability to provide secure browsing.
The VPN keeps disconnecting, and I have to manually reconnect multiple times a day.
VPN Connectivity Issues
A significant number of users, around 10%, experience frequent disconnections and difficulties with the VPN feature, which undermines their trust in the app's ability to provide secure browsing.
The VPN keeps disconnecting, and I have to manually reconnect multiple times a day.
App Performance Problems
Users report that the app often crashes or fails to open, affecting about 8% of users, which leads to frustration and questions about the app's reliability.
The app won't open, and I've tried reinstalling it multiple times without success.
App Performance Problems
Users report that the app often crashes or fails to open, affecting about 8% of users, which leads to frustration and questions about the app's reliability.
The app won't open, and I've tried reinstalling it multiple times without success.
App Performance Problems
Users report that the app often crashes or fails to open, affecting about 8% of users, which leads to frustration and questions about the app's reliability.
The app won't open, and I've tried reinstalling it multiple times without success.
Excessive Notifications
Approximately 7% of users are annoyed by the frequent and intrusive notifications, which they find disruptive and unnecessary, leading to a negative user experience.
I keep getting notifications at all hours, even after turning them off, which is very frustrating.
Excessive Notifications
Approximately 7% of users are annoyed by the frequent and intrusive notifications, which they find disruptive and unnecessary, leading to a negative user experience.
I keep getting notifications at all hours, even after turning them off, which is very frustrating.
Excessive Notifications
Approximately 7% of users are annoyed by the frequent and intrusive notifications, which they find disruptive and unnecessary, leading to a negative user experience.
I keep getting notifications at all hours, even after turning them off, which is very frustrating.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Norton 360 receives high praise for its comprehensive security features and reliable performance, with users appreciating its antivirus capabilities and dark web monitoring. However, some users report issues with the VPN disconnecting and frequent logouts, which can be frustrating given the app's premium pricing.
Users' choice
Norton 360 receives high praise for its comprehensive security features and reliable performance, with users appreciating its antivirus capabilities and dark web monitoring. However, some users report issues with the VPN disconnecting and frequent logouts, which can be frustrating given the app's premium pricing.
Users' choice
Norton 360 receives high praise for its comprehensive security features and reliable performance, with users appreciating its antivirus capabilities and dark web monitoring. However, some users report issues with the VPN disconnecting and frequent logouts, which can be frustrating given the app's premium pricing.
Runner up
McAfee Security garners mixed feedback, with many users appreciating its robust protection and ease of use, while others experience issues with VPN disconnections and app performance. Some users express frustration with frequent pop-ups and compatibility issues, but overall, it remains a trusted choice for many.
Runner up
McAfee Security garners mixed feedback, with many users appreciating its robust protection and ease of use, while others experience issues with VPN disconnections and app performance. Some users express frustration with frequent pop-ups and compatibility issues, but overall, it remains a trusted choice for many.
Runner up
McAfee Security garners mixed feedback, with many users appreciating its robust protection and ease of use, while others experience issues with VPN disconnections and app performance. Some users express frustration with frequent pop-ups and compatibility issues, but overall, it remains a trusted choice for many.
Straggler
Avast One is praised for its free features and reliable VPN, with users finding it effective for basic security needs. However, some users experience performance issues and find the app's premium features lacking, leading to mixed reviews about its overall value.
Straggler
Avast One is praised for its free features and reliable VPN, with users finding it effective for basic security needs. However, some users experience performance issues and find the app's premium features lacking, leading to mixed reviews about its overall value.
Straggler
Avast One is praised for its free features and reliable VPN, with users finding it effective for basic security needs. However, some users experience performance issues and find the app's premium features lacking, leading to mixed reviews about its overall value.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Subscription Confusion
Users are experiencing unauthorized subscription renewals and difficulties in canceling subscriptions, leading to unexpected charges. This issue undermines trust and suggests a need for clearer subscription management and cancellation processes.
VPN Connectivity Issues
The VPN feature frequently disconnects or fails to connect, causing frustration and leaving users feeling unprotected. This indicates a need for improved VPN stability and user feedback mechanisms.
Notification Overload
Excessive and repetitive notifications are overwhelming users, leading to a negative user experience. This suggests a need for better notification management and customization options.
Device Compatibility Problems
Users report that the app is not compatible with certain devices, leading to frustration and inability to use the service. This highlights the need for broader device support and clearer compatibility information.
Customer Support Challenges
Users are dissatisfied with customer support, citing unresponsiveness and lack of resolution for their issues. This indicates a need for more effective and accessible customer support channels.
Feature Functionality Concerns
Some features, such as scam detection and virus removal, are not performing as expected, leading to user dissatisfaction. This suggests a need for feature enhancements and reliability improvements.
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