Mango Languages

Mango Languages

Mango Languages

Mango Languages

This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.

Building trust in every customer interaction

Top Insights

Top Insights

Top Insights

A weekly roundup of Mango Languages's key feedback

A weekly roundup of Mango Languages's key feedback

A weekly roundup of Mango Languages's key feedback

Limited Library Access

Many users are frustrated that their local libraries are not partnered with Mango, limiting free access to the app. Approximately 15% of users express disappointment over the lack of library partnerships, which restricts their ability to use the app without a paid subscription.

I can't use Mango for free because my local library isn't partnered with them.

Limited Library Access

Many users are frustrated that their local libraries are not partnered with Mango, limiting free access to the app. Approximately 15% of users express disappointment over the lack of library partnerships, which restricts their ability to use the app without a paid subscription.

I can't use Mango for free because my local library isn't partnered with them.

Limited Library Access

Many users are frustrated that their local libraries are not partnered with Mango, limiting free access to the app. Approximately 15% of users express disappointment over the lack of library partnerships, which restricts their ability to use the app without a paid subscription.

I can't use Mango for free because my local library isn't partnered with them.

Insufficient Content

Users often find that certain language courses lack sufficient lessons and advanced content, forcing them to seek additional resources. Around 20% of users mention the need for more comprehensive lessons, especially for less common languages.

I wish there were more advanced lessons for Korean so I don't have to switch apps.

Insufficient Content

Users often find that certain language courses lack sufficient lessons and advanced content, forcing them to seek additional resources. Around 20% of users mention the need for more comprehensive lessons, especially for less common languages.

I wish there were more advanced lessons for Korean so I don't have to switch apps.

Insufficient Content

Users often find that certain language courses lack sufficient lessons and advanced content, forcing them to seek additional resources. Around 20% of users mention the need for more comprehensive lessons, especially for less common languages.

I wish there were more advanced lessons for Korean so I don't have to switch apps.

Kanji and Character Support

For languages like Japanese, users are disappointed by the lack of Kanji integration, which is crucial for understanding context. Approximately 10% of users learning Japanese express the need for Kanji to be included in lessons.

The absence of Kanji in Japanese lessons makes it hard to understand the full context.

Kanji and Character Support

For languages like Japanese, users are disappointed by the lack of Kanji integration, which is crucial for understanding context. Approximately 10% of users learning Japanese express the need for Kanji to be included in lessons.

The absence of Kanji in Japanese lessons makes it hard to understand the full context.

Kanji and Character Support

For languages like Japanese, users are disappointed by the lack of Kanji integration, which is crucial for understanding context. Approximately 10% of users learning Japanese express the need for Kanji to be included in lessons.

The absence of Kanji in Japanese lessons makes it hard to understand the full context.

Subscription Model Frustration

Some users are unhappy with the app's subscription model, feeling that the free trial is too limited and that the cost is prohibitive. About 12% of users express dissatisfaction with the need to pay for continued access after initial lessons.

I was disappointed to find out I had to pay after just a few free lessons.

Subscription Model Frustration

Some users are unhappy with the app's subscription model, feeling that the free trial is too limited and that the cost is prohibitive. About 12% of users express dissatisfaction with the need to pay for continued access after initial lessons.

I was disappointed to find out I had to pay after just a few free lessons.

Subscription Model Frustration

Some users are unhappy with the app's subscription model, feeling that the free trial is too limited and that the cost is prohibitive. About 12% of users express dissatisfaction with the need to pay for continued access after initial lessons.

I was disappointed to find out I had to pay after just a few free lessons.

Competitor Benchmark

A weekly roundup of Client

A weekly roundup of Client

Users' choice

Duolingo is praised for its gamified approach to language learning, making it fun and engaging for users of all ages. However, some users criticize it for focusing too much on memorizing phrases without context and for its aggressive monetization strategies.

Users' choice

Duolingo is praised for its gamified approach to language learning, making it fun and engaging for users of all ages. However, some users criticize it for focusing too much on memorizing phrases without context and for its aggressive monetization strategies.

Users' choice

Duolingo is praised for its gamified approach to language learning, making it fun and engaging for users of all ages. However, some users criticize it for focusing too much on memorizing phrases without context and for its aggressive monetization strategies.

Runner up

Mango Languages receives positive feedback for its practical and culturally immersive language lessons, with users appreciating the high-quality audio and library partnerships for free access. However, some users express dissatisfaction with the lack of Kanji in Japanese lessons and the limited number of lessons for certain languages.

Runner up

Mango Languages receives positive feedback for its practical and culturally immersive language lessons, with users appreciating the high-quality audio and library partnerships for free access. However, some users express dissatisfaction with the lack of Kanji in Japanese lessons and the limited number of lessons for certain languages.

Runner up

Mango Languages receives positive feedback for its practical and culturally immersive language lessons, with users appreciating the high-quality audio and library partnerships for free access. However, some users express dissatisfaction with the lack of Kanji in Japanese lessons and the limited number of lessons for certain languages.

Straggler

Babbel is appreciated for its structured and conversational approach to language learning, offering detailed grammar explanations and helping users remember full phrases. Some users, however, find the lessons too long and criticize the app for its subscription model and lack of free content.

Straggler

Babbel is appreciated for its structured and conversational approach to language learning, offering detailed grammar explanations and helping users remember full phrases. Some users, however, find the lessons too long and criticize the app for its subscription model and lack of free content.

Straggler

Babbel is appreciated for its structured and conversational approach to language learning, offering detailed grammar explanations and helping users remember full phrases. Some users, however, find the lessons too long and criticize the app for its subscription model and lack of free content.

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Library Access Limitations

Users are frustrated that the app does not accept library cards from all libraries, limiting free access to the app's features. This restricts potential users who rely on library partnerships for free access.

Kanji Integration

The lack of Kanji in Japanese lessons is a significant gap, making it difficult for learners to fully grasp the language's nuances. Users are requesting the inclusion of Kanji with furigana to enhance learning.

Course Content Gaps

Certain languages, like Croatian and Levantine Arabic, have fewer lessons and activities compared to more popular languages, leaving learners without advanced content. Users desire more comprehensive course offerings to continue their learning journey.

Pre-Test Issues

The pre-test questions are not reflective of natural language use, leading to confusion and incorrect answers due to missing or incorrect word forms. This affects the accuracy of placement and user satisfaction.

Dark Mode Inconsistency

The app lacks a consistent dark mode across all features, which is a concern for visually impaired users who need this functionality for better accessibility. Users request a full app-wide dark mode.

AI Content Concerns

Users are skeptical about AI-generated content, fearing it may compromise the quality of language instruction. They prefer human-authored lessons to ensure accuracy and authenticity.

Your voice of customer, unified

Your voice of customer, unified

Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

How leading brands use Clarity

How leading brands use Clarity

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

126 million

global subscribers

126 million

global subscribers

126 million

global subscribers

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

467,000

monthly customers

467,000

monthly customers

467,000

monthly customers