Lumus: Tarot & Psychic Reading
Lumus: Tarot & Psychic Reading
Lumus: Tarot & Psychic Reading
Lumus: Tarot & Psychic Reading
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Many users find the per-minute charges for chats to be excessively high, making it difficult to afford extended sessions. Around 25% of users mention that the cost is a significant barrier to using the service regularly.'s key feedback
A weekly roundup of Many users find the per-minute charges for chats to be excessively high, making it difficult to afford extended sessions. Around 25% of users mention that the cost is a significant barrier to using the service regularly.'s key feedback
A weekly roundup of Many users find the per-minute charges for chats to be excessively high, making it difficult to afford extended sessions. Around 25% of users mention that the cost is a significant barrier to using the service regularly.'s key feedback
Free Chat Limitations
Users are frustrated with the limited duration of the free chat, which ends too quickly, leaving them unsatisfied. Approximately 30% of users express disappointment with the brevity of the free session.
The free chat was too short to get any meaningful insights.
Free Chat Limitations
Users are frustrated with the limited duration of the free chat, which ends too quickly, leaving them unsatisfied. Approximately 30% of users express disappointment with the brevity of the free session.
The free chat was too short to get any meaningful insights.
Free Chat Limitations
Users are frustrated with the limited duration of the free chat, which ends too quickly, leaving them unsatisfied. Approximately 30% of users express disappointment with the brevity of the free session.
The free chat was too short to get any meaningful insights.
High Pricing Concerns
Many users find the per-minute charges for chats to be excessively high, making it difficult to afford extended sessions. Around 25% of users mention that the cost is a significant barrier to using the service regularly.
The service is too expensive for the time you get with a psychic.
High Pricing Concerns
Many users find the per-minute charges for chats to be excessively high, making it difficult to afford extended sessions. Around 25% of users mention that the cost is a significant barrier to using the service regularly.
The service is too expensive for the time you get with a psychic.
High Pricing Concerns
Many users find the per-minute charges for chats to be excessively high, making it difficult to afford extended sessions. Around 25% of users mention that the cost is a significant barrier to using the service regularly.
The service is too expensive for the time you get with a psychic.
Inconsistent Reader Quality
There are complaints about the varying quality of psychic readers, with some users feeling that their sessions were not insightful or accurate. Approximately 20% of users report dissatisfaction with the inconsistency in reader expertise.
The reading felt generic and not tailored to my situation.
Inconsistent Reader Quality
There are complaints about the varying quality of psychic readers, with some users feeling that their sessions were not insightful or accurate. Approximately 20% of users report dissatisfaction with the inconsistency in reader expertise.
The reading felt generic and not tailored to my situation.
Inconsistent Reader Quality
There are complaints about the varying quality of psychic readers, with some users feeling that their sessions were not insightful or accurate. Approximately 20% of users report dissatisfaction with the inconsistency in reader expertise.
The reading felt generic and not tailored to my situation.
Technical Glitches
Users experience technical issues such as app crashes and connectivity problems during sessions, disrupting their experience. About 15% of users have encountered these technical difficulties.
The app crashed in the middle of my session, which was very frustrating.
Technical Glitches
Users experience technical issues such as app crashes and connectivity problems during sessions, disrupting their experience. About 15% of users have encountered these technical difficulties.
The app crashed in the middle of my session, which was very frustrating.
Technical Glitches
Users experience technical issues such as app crashes and connectivity problems during sessions, disrupting their experience. About 15% of users have encountered these technical difficulties.
The app crashed in the middle of my session, which was very frustrating.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Users appreciate the convenience of chatting with advisors anytime and are eager for more features to be added, though some experience technical issues.
Users' choice
Users appreciate the convenience of chatting with advisors anytime and are eager for more features to be added, though some experience technical issues.
Users' choice
Users appreciate the convenience of chatting with advisors anytime and are eager for more features to be added, though some experience technical issues.
Runner up
Lumus receives mixed feedback, with users praising the app's simplicity and effectiveness, but some express dissatisfaction with technical glitches and the reliability of predictions.
Runner up
Lumus receives mixed feedback, with users praising the app's simplicity and effectiveness, but some express dissatisfaction with technical glitches and the reliability of predictions.
Runner up
Lumus receives mixed feedback, with users praising the app's simplicity and effectiveness, but some express dissatisfaction with technical glitches and the reliability of predictions.
Straggler
Users find the app solid and effective for psychic consultations, appreciating its ease of use and the quality of readings.
Straggler
Users find the app solid and effective for psychic consultations, appreciating its ease of use and the quality of readings.
Straggler
Users find the app solid and effective for psychic consultations, appreciating its ease of use and the quality of readings.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Free Chat Misleading
The 'free chat' offer is misleading as users are charged immediately after a brief introduction, causing dissatisfaction with the perceived bait-and-switch tactic.
Reader Availability
Users experience frustration due to the limited availability of top-rated psychics, leading to long wait times and missed opportunities for consultations.
Inconsistent Predictions
There is a lack of consistency in predictions from different psychics, which undermines trust in the service's reliability and accuracy.
App Performance Issues
Frequent app crashes and slow loading times disrupt user experience, leading to dissatisfaction and potential loss of engagement.
High Pricing Concerns
The per-minute pricing model is perceived as too expensive, deterring users from engaging in longer sessions and affecting overall satisfaction.
Lack of Refunds
Users are frustrated by the lack of a clear refund policy when dissatisfied with a reading, leading to negative perceptions of customer service.
Your voice of customer, unified
Your voice of customer, unified
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Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
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System normal
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