Life Fitness
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Life Fitness's key feedback
A weekly roundup of Life Fitness's key feedback
A weekly roundup of Life Fitness's key feedback
iOS 26 Compatibility Issues
A significant number of users report that the app has become non-functional after updating to iOS 26, affecting features like QR code scanning and workout tracking. Approximately 30% of users seem to be impacted by this issue.
After updating to iOS 26, the app stopped working: neither scan nor tap functionality is working.
iOS 26 Compatibility Issues
A significant number of users report that the app has become non-functional after updating to iOS 26, affecting features like QR code scanning and workout tracking. Approximately 30% of users seem to be impacted by this issue.
After updating to iOS 26, the app stopped working: neither scan nor tap functionality is working.
iOS 26 Compatibility Issues
A significant number of users report that the app has become non-functional after updating to iOS 26, affecting features like QR code scanning and workout tracking. Approximately 30% of users seem to be impacted by this issue.
After updating to iOS 26, the app stopped working: neither scan nor tap functionality is working.
Rest Timer Malfunction
Users are frustrated with the rest timer stopping when they switch to another app, making it unreliable for tracking rest periods during workouts. This issue affects about 15% of users.
The timer between sets does not run in background; it stops when switching apps.
Rest Timer Malfunction
Users are frustrated with the rest timer stopping when they switch to another app, making it unreliable for tracking rest periods during workouts. This issue affects about 15% of users.
The timer between sets does not run in background; it stops when switching apps.
Rest Timer Malfunction
Users are frustrated with the rest timer stopping when they switch to another app, making it unreliable for tracking rest periods during workouts. This issue affects about 15% of users.
The timer between sets does not run in background; it stops when switching apps.
Workout Data Loss
Many users have experienced loss of workout data and history, especially after updates, which disrupts their ability to track progress. This problem affects around 20% of users.
All the workouts I created and their associated histories are gone after updating.
Workout Data Loss
Many users have experienced loss of workout data and history, especially after updates, which disrupts their ability to track progress. This problem affects around 20% of users.
All the workouts I created and their associated histories are gone after updating.
Workout Data Loss
Many users have experienced loss of workout data and history, especially after updates, which disrupts their ability to track progress. This problem affects around 20% of users.
All the workouts I created and their associated histories are gone after updating.
User Interface Downgrade
The recent update has made the user interface less intuitive and more cumbersome, with users finding it difficult to navigate and access previous workout data. Approximately 10% of users have expressed dissatisfaction with the new UI.
The new update is a major downgrade in user experience, making it hard to find past weights/reps.
User Interface Downgrade
The recent update has made the user interface less intuitive and more cumbersome, with users finding it difficult to navigate and access previous workout data. Approximately 10% of users have expressed dissatisfaction with the new UI.
The new update is a major downgrade in user experience, making it hard to find past weights/reps.
User Interface Downgrade
The recent update has made the user interface less intuitive and more cumbersome, with users finding it difficult to navigate and access previous workout data. Approximately 10% of users have expressed dissatisfaction with the new UI.
The new update is a major downgrade in user experience, making it hard to find past weights/reps.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Octonic receives overwhelmingly positive feedback for its seamless integration with 3D printers, user-friendly interface, and responsive customer support. Users appreciate the app's customization options and the developer's commitment to continuous improvements.
Users' choice
Octonic receives overwhelmingly positive feedback for its seamless integration with 3D printers, user-friendly interface, and responsive customer support. Users appreciate the app's customization options and the developer's commitment to continuous improvements.
Users' choice
Octonic receives overwhelmingly positive feedback for its seamless integration with 3D printers, user-friendly interface, and responsive customer support. Users appreciate the app's customization options and the developer's commitment to continuous improvements.
Runner up
Life Fitness has mixed reviews, with users praising its ability to track workouts and provide detailed metrics. However, recent updates have led to significant user dissatisfaction due to bugs, poor user interface changes, and issues with iOS compatibility.
Runner up
Life Fitness has mixed reviews, with users praising its ability to track workouts and provide detailed metrics. However, recent updates have led to significant user dissatisfaction due to bugs, poor user interface changes, and issues with iOS compatibility.
Runner up
Life Fitness has mixed reviews, with users praising its ability to track workouts and provide detailed metrics. However, recent updates have led to significant user dissatisfaction due to bugs, poor user interface changes, and issues with iOS compatibility.
Straggler
Samsung Galaxy Watch 4 faces criticism primarily for its poor compatibility with iPhones, leading to connectivity issues and limited functionality. Users express frustration over the lack of support for newer devices and the inability to access essential features.
Straggler
Samsung Galaxy Watch 4 faces criticism primarily for its poor compatibility with iPhones, leading to connectivity issues and limited functionality. Users express frustration over the lack of support for newer devices and the inability to access essential features.
Straggler
Samsung Galaxy Watch 4 faces criticism primarily for its poor compatibility with iPhones, leading to connectivity issues and limited functionality. Users express frustration over the lack of support for newer devices and the inability to access essential features.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
iOS 26 Compatibility
The app becomes non-functional after updating to iOS 26, with users unable to scan QR codes, save workouts, or access exercise listings. This critical compatibility issue severely disrupts user experience and requires immediate attention.
Rest Timer Malfunction
The rest timer stops functioning when users switch between apps, making it unreliable for tracking rest periods during workouts. This flaw disrupts workout flow and diminishes the app's utility as a comprehensive workout tracker.
Workout Data Loss
Users experience loss of workout history and saved workouts, particularly after updates, leading to frustration and potential abandonment of the app. This data integrity issue undermines user trust and the app's reliability.
Inaccurate Exercise Metrics
The app displays incorrect exercise metrics, such as mismatched speed levels and incorrect weight entries, affecting the accuracy of workout tracking. These discrepancies compromise the app's value as a precise fitness tool.
User Interface Regression
Recent updates have made the user interface less intuitive, requiring excessive navigation to access basic features like notes and workout history. This regression in UX design frustrates users and detracts from the app's usability.
QR Code Scanning Issues
QR code scanning functionality is unreliable, with users unable to connect to gym equipment or record workouts effectively. This core feature's failure significantly hampers the app's primary function of seamless workout tracking.
Your voice of customer, unified
Your voice of customer, unified
Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal