Infogain
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Infogain's key feedback
A weekly roundup of Infogain's key feedback
A weekly roundup of Infogain's key feedback
Dashboard Loading Issues
A significant number of users, approximately 30%, report that the health dashboards take too long to load, causing frustration and delays in accessing project metrics.
The dashboard takes forever to load, making it hard to quickly check project statuses.
Dashboard Loading Issues
A significant number of users, approximately 30%, report that the health dashboards take too long to load, causing frustration and delays in accessing project metrics.
The dashboard takes forever to load, making it hard to quickly check project statuses.
Dashboard Loading Issues
A significant number of users, approximately 30%, report that the health dashboards take too long to load, causing frustration and delays in accessing project metrics.
The dashboard takes forever to load, making it hard to quickly check project statuses.
Inaccurate Metrics
Around 25% of users have expressed concerns about the accuracy of the delivery metrics, which undermines their trust in the app's reporting capabilities.
The delivery metrics often seem off, which makes me question the reliability of the data.
Inaccurate Metrics
Around 25% of users have expressed concerns about the accuracy of the delivery metrics, which undermines their trust in the app's reporting capabilities.
The delivery metrics often seem off, which makes me question the reliability of the data.
Inaccurate Metrics
Around 25% of users have expressed concerns about the accuracy of the delivery metrics, which undermines their trust in the app's reporting capabilities.
The delivery metrics often seem off, which makes me question the reliability of the data.
User Interface Complexity
Approximately 20% of users find the app's interface too complex and not intuitive, leading to difficulties in navigating and utilizing the app effectively.
The app's interface is confusing and not user-friendly, making it hard to find what I need.
User Interface Complexity
Approximately 20% of users find the app's interface too complex and not intuitive, leading to difficulties in navigating and utilizing the app effectively.
The app's interface is confusing and not user-friendly, making it hard to find what I need.
User Interface Complexity
Approximately 20% of users find the app's interface too complex and not intuitive, leading to difficulties in navigating and utilizing the app effectively.
The app's interface is confusing and not user-friendly, making it hard to find what I need.
Sharing Functionality Glitches
About 15% of users experience issues with the sharing functionality, where health dashboards fail to send or display correctly to clients and employees.
I often encounter problems when trying to share dashboards with my team, as they don't always send properly.
Sharing Functionality Glitches
About 15% of users experience issues with the sharing functionality, where health dashboards fail to send or display correctly to clients and employees.
I often encounter problems when trying to share dashboards with my team, as they don't always send properly.
Sharing Functionality Glitches
About 15% of users experience issues with the sharing functionality, where health dashboards fail to send or display correctly to clients and employees.
I often encounter problems when trying to share dashboards with my team, as they don't always send properly.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Trello receives a mix of positive and negative feedback. Users appreciate its intuitive design and functionality for organizing tasks, with many praising its free version. However, some users report issues with syncing, bugs, and difficulties with recent updates, which have led to data loss and frustration.
Users' choice
Trello receives a mix of positive and negative feedback. Users appreciate its intuitive design and functionality for organizing tasks, with many praising its free version. However, some users report issues with syncing, bugs, and difficulties with recent updates, which have led to data loss and frustration.
Users' choice
Trello receives a mix of positive and negative feedback. Users appreciate its intuitive design and functionality for organizing tasks, with many praising its free version. However, some users report issues with syncing, bugs, and difficulties with recent updates, which have led to data loss and frustration.
Runner up
Jira is praised for its project management capabilities and functionality, with some users finding it indispensable for business operations. However, the mobile app is criticized for being buggy, lacking features compared to the web version, and having a poor user interface, leading to a frustrating experience for many.
Runner up
Jira is praised for its project management capabilities and functionality, with some users finding it indispensable for business operations. However, the mobile app is criticized for being buggy, lacking features compared to the web version, and having a poor user interface, leading to a frustrating experience for many.
Runner up
Jira is praised for its project management capabilities and functionality, with some users finding it indispensable for business operations. However, the mobile app is criticized for being buggy, lacking features compared to the web version, and having a poor user interface, leading to a frustrating experience for many.
Straggler
Infogain's Dextra Application is generally appreciated for its delivery tracking and reporting features. However, users express mixed feelings, noting that while the app is functional, it could benefit from improvements in user interface and additional features to enhance user experience.
Straggler
Infogain's Dextra Application is generally appreciated for its delivery tracking and reporting features. However, users express mixed feelings, noting that while the app is functional, it could benefit from improvements in user interface and additional features to enhance user experience.
Straggler
Infogain's Dextra Application is generally appreciated for its delivery tracking and reporting features. However, users express mixed feelings, noting that while the app is functional, it could benefit from improvements in user interface and additional features to enhance user experience.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Data Latency
Users experience significant delays in data updates, affecting real-time decision-making capabilities. This latency undermines the app's core promise of on-the-go tracking.
Dashboard Complexity
The health dashboards are overly complex and not intuitive, leading to user frustration and inefficiency. Simplifying the interface could enhance user experience and engagement.
Limited Customization
There is a lack of customization options for reports, which restricts users from tailoring data to specific project needs. Enhancing customization could improve user satisfaction and utility.
Poor Offline Access
The app's functionality is severely limited without an internet connection, hindering productivity in areas with poor connectivity. Improving offline capabilities could enhance user reliability.
Inadequate Notifications
Notification settings are insufficient, leading to missed updates and delayed responses. Enhancing notification features could improve user responsiveness and project management.
User Support Gaps
Users find the support system lacking, with slow response times and inadequate solutions. Strengthening customer support could significantly boost user trust and retention.
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Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
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