Tagged Dating App: Meet & Chat
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Account Deletion Issues
Users face significant challenges in deleting their accounts, with the process being cumbersome and often ineffective, leading to frustration and legal threats. A user expressed frustration over the inability to delete their account despite multiple attempts and lack of support from customer service.
Location-Based Limitations
The app's location features are restrictive, preventing users from connecting with people outside their immediate area, which diminishes the app's utility and user satisfaction. A user complained about being unable to change cities or search outside their area, leading to repetitive and undesirable matches.
Update Dissatisfaction
Recent updates have removed popular features and introduced bugs, leading to a decline in user experience and calls to revert to previous versions. A user lamented the removal of the news feed and friends feature, making the app less engaging.
Scam and Fake Profiles
The prevalence of fake profiles and scams on the platform undermines trust and deters genuine interactions, with users feeling misled and exploited. A user criticized the app for being filled with fake profiles and AI chats, making it untrustworthy.
Live Streaming Issues
Users encounter difficulties with the live streaming feature, including inability to go live or join streams, which hampers engagement and content creation. A user expressed disappointment over not being able to go live anymore, affecting their ability to promote work.
Inadequate Filtering Options
The app lacks basic filtering options, leading to unwanted interactions and an inability to tailor the user experience to individual preferences. A user expressed frustration over the inability to filter messages and the default setting allowing anyone to contact them.
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