HUD™ Hookup App: Dating & Chat
HUD™ Hookup App: Dating & Chat
HUD™ Hookup App: Dating & Chat
HUD™ Hookup App: Dating & Chat
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
Top Insights
A weekly roundup of Users frequently experience problems with the subscription model, including unexpected charges and difficulty canceling subscriptions. Around 40% of users have expressed dissatisfaction with the subscription process, feeling misled by free trial offers.'s key feedback
A weekly roundup of Users frequently experience problems with the subscription model, including unexpected charges and difficulty canceling subscriptions. Around 40% of users have expressed dissatisfaction with the subscription process, feeling misled by free trial offers.'s key feedback
A weekly roundup of Users frequently experience problems with the subscription model, including unexpected charges and difficulty canceling subscriptions. Around 40% of users have expressed dissatisfaction with the subscription process, feeling misled by free trial offers.'s key feedback
Fake Profiles
A significant number of users report encountering fake profiles and bots, which diminishes the authenticity of interactions on the app. Approximately 60% of users seem to be affected by this issue, leading to frustration and distrust in the platform.
The app is filled with fake profiles and bots, making it hard to find genuine connections.
Fake Profiles
A significant number of users report encountering fake profiles and bots, which diminishes the authenticity of interactions on the app. Approximately 60% of users seem to be affected by this issue, leading to frustration and distrust in the platform.
The app is filled with fake profiles and bots, making it hard to find genuine connections.
Fake Profiles
A significant number of users report encountering fake profiles and bots, which diminishes the authenticity of interactions on the app. Approximately 60% of users seem to be affected by this issue, leading to frustration and distrust in the platform.
The app is filled with fake profiles and bots, making it hard to find genuine connections.
Subscription Issues
Users frequently experience problems with the subscription model, including unexpected charges and difficulty canceling subscriptions. Around 40% of users have expressed dissatisfaction with the subscription process, feeling misled by free trial offers.
I was charged for a subscription during a supposed free trial period, which felt deceptive.
Subscription Issues
Users frequently experience problems with the subscription model, including unexpected charges and difficulty canceling subscriptions. Around 40% of users have expressed dissatisfaction with the subscription process, feeling misled by free trial offers.
I was charged for a subscription during a supposed free trial period, which felt deceptive.
Subscription Issues
Users frequently experience problems with the subscription model, including unexpected charges and difficulty canceling subscriptions. Around 40% of users have expressed dissatisfaction with the subscription process, feeling misled by free trial offers.
I was charged for a subscription during a supposed free trial period, which felt deceptive.
Lack of Matches
Many users report a lack of matches or interactions unless they pay for premium services, suggesting a paywall that limits free users' experiences. This issue affects about 50% of users, who feel pressured to pay for better results.
I haven't received any matches without paying for premium, which seems unfair.
Lack of Matches
Many users report a lack of matches or interactions unless they pay for premium services, suggesting a paywall that limits free users' experiences. This issue affects about 50% of users, who feel pressured to pay for better results.
I haven't received any matches without paying for premium, which seems unfair.
Lack of Matches
Many users report a lack of matches or interactions unless they pay for premium services, suggesting a paywall that limits free users' experiences. This issue affects about 50% of users, who feel pressured to pay for better results.
I haven't received any matches without paying for premium, which seems unfair.
Technical Glitches
Technical issues such as app crashes, login problems, and unresponsive features are common complaints. Approximately 30% of users encounter these glitches, which disrupt their experience and require frequent support intervention.
The app often crashes or won't let me log in, making it unusable at times.
Technical Glitches
Technical issues such as app crashes, login problems, and unresponsive features are common complaints. Approximately 30% of users encounter these glitches, which disrupt their experience and require frequent support intervention.
The app often crashes or won't let me log in, making it unusable at times.
Technical Glitches
Technical issues such as app crashes, login problems, and unresponsive features are common complaints. Approximately 30% of users encounter these glitches, which disrupt their experience and require frequent support intervention.
The app often crashes or won't let me log in, making it unusable at times.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Tinder receives mixed feedback, with users frequently complaining about fake profiles, paywalls, and a lack of genuine matches. However, some users have found success in forming relationships, indicating that the app can be effective for those willing to navigate its challenges.

Users' choice
Tinder receives mixed feedback, with users frequently complaining about fake profiles, paywalls, and a lack of genuine matches. However, some users have found success in forming relationships, indicating that the app can be effective for those willing to navigate its challenges.

Users' choice
Tinder receives mixed feedback, with users frequently complaining about fake profiles, paywalls, and a lack of genuine matches. However, some users have found success in forming relationships, indicating that the app can be effective for those willing to navigate its challenges.

Runner up
Bumble is criticized for its high subscription costs and the perception that it withholds matches unless users pay. Users also report issues with fake profiles and a lack of genuine connections, although some appreciate the app's unique features like women making the first move.

Runner up
Bumble is criticized for its high subscription costs and the perception that it withholds matches unless users pay. Users also report issues with fake profiles and a lack of genuine connections, although some appreciate the app's unique features like women making the first move.

Runner up
Bumble is criticized for its high subscription costs and the perception that it withholds matches unless users pay. Users also report issues with fake profiles and a lack of genuine connections, although some appreciate the app's unique features like women making the first move.

Straggler
HUD™ Hookup App receives largely negative feedback, with users frustrated by fake profiles, paywalls, and technical issues. While some appreciate its concept and features, many feel the app fails to deliver genuine connections without paying for premium services.

Straggler
HUD™ Hookup App receives largely negative feedback, with users frustrated by fake profiles, paywalls, and technical issues. While some appreciate its concept and features, many feel the app fails to deliver genuine connections without paying for premium services.

Straggler
HUD™ Hookup App receives largely negative feedback, with users frustrated by fake profiles, paywalls, and technical issues. While some appreciate its concept and features, many feel the app fails to deliver genuine connections without paying for premium services.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Fake Profiles
Users frequently encounter fake profiles and bots, which diminishes the authenticity of interactions and leads to a lack of genuine matches. This issue undermines the app's promise of meaningful connections.
Subscription Issues
There are complaints about misleading subscription practices, including unexpected charges during free trials and difficulties in canceling subscriptions. This creates distrust and frustration among users.
Match Imbalance
Users report a significant imbalance in match availability, with matches only appearing when a subscription is active, suggesting a paywall for visibility. This perceived manipulation affects user satisfaction.
Technical Glitches
Frequent technical issues, such as app freezing, login problems, and VPN errors, hinder user experience and accessibility. These glitches require immediate technical attention to improve usability.
Account Deletion Problems
Users face challenges in deleting their accounts, with some reporting that deleted accounts reappear upon reinstallation. This raises concerns about data privacy and user control.
Limited Free Features
The app's functionality is heavily restricted for non-paying users, with essential features locked behind paywalls. This limits the app's appeal to users unwilling to pay for basic interactions.
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
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700 million
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700 million
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Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
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Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

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Turning rider and captain feedback into smarter everyday experiences

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weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
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Turning rider and captain feedback into smarter everyday experiences
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467,000
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