Huckleberry: Baby & Child
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Some users express concerns about the AI feature, Berry, particularly regarding its reliance on potentially non-credible sources and its environmental impact. Around 5% of users are wary of misinformation and resource usage associated with AI. "I want my son to grow up with access to drinking water, and AI servers are cooled with it, making a scarce resource even harder to access for some."'s key feedback
A weekly roundup of Some users express concerns about the AI feature, Berry, particularly regarding its reliance on potentially non-credible sources and its environmental impact. Around 5% of users are wary of misinformation and resource usage associated with AI. "I want my son to grow up with access to drinking water, and AI servers are cooled with it, making a scarce resource even harder to access for some."'s key feedback
A weekly roundup of Some users express concerns about the AI feature, Berry, particularly regarding its reliance on potentially non-credible sources and its environmental impact. Around 5% of users are wary of misinformation and resource usage associated with AI. "I want my son to grow up with access to drinking water, and AI servers are cooled with it, making a scarce resource even harder to access for some."'s key feedback
Time Dial Frustrations
Many users are frustrated with the recent update to the time dial, which no longer allows continuous scrolling. Approximately 20% of users find this change inconvenient, as it complicates logging times, especially when adjusting AM/PM settings. "The new update to the app and how you add the time is the worst; I liked that I could scroll all the way through the minutes from 59 to 00, now I have to scroll all the way backwards."
Time Dial Frustrations
Many users are frustrated with the recent update to the time dial, which no longer allows continuous scrolling. Approximately 20% of users find this change inconvenient, as it complicates logging times, especially when adjusting AM/PM settings. "The new update to the app and how you add the time is the worst; I liked that I could scroll all the way through the minutes from 59 to 00, now I have to scroll all the way backwards."
Time Dial Frustrations
Many users are frustrated with the recent update to the time dial, which no longer allows continuous scrolling. Approximately 20% of users find this change inconvenient, as it complicates logging times, especially when adjusting AM/PM settings. "The new update to the app and how you add the time is the worst; I liked that I could scroll all the way through the minutes from 59 to 00, now I have to scroll all the way backwards."
AI Concerns
Some users express concerns about the AI feature, Berry, particularly regarding its reliance on potentially non-credible sources and its environmental impact. Around 5% of users are wary of misinformation and resource usage associated with AI. "I want my son to grow up with access to drinking water, and AI servers are cooled with it, making a scarce resource even harder to access for some."
AI Concerns
Some users express concerns about the AI feature, Berry, particularly regarding its reliance on potentially non-credible sources and its environmental impact. Around 5% of users are wary of misinformation and resource usage associated with AI. "I want my son to grow up with access to drinking water, and AI servers are cooled with it, making a scarce resource even harder to access for some."
AI Concerns
Some users express concerns about the AI feature, Berry, particularly regarding its reliance on potentially non-credible sources and its environmental impact. Around 5% of users are wary of misinformation and resource usage associated with AI. "I want my son to grow up with access to drinking water, and AI servers are cooled with it, making a scarce resource even harder to access for some."
Logging Issues
A number of users report issues with the app not saving logged entries, which can be frustrating when trying to maintain accurate records. Approximately 10% of users experience this problem, leading to repeated manual entries. "App works decent but doesn’t save to the log when I hit save; I have to manually put it in and hit save, which half the time still doesn’t log."
Logging Issues
A number of users report issues with the app not saving logged entries, which can be frustrating when trying to maintain accurate records. Approximately 10% of users experience this problem, leading to repeated manual entries. "App works decent but doesn’t save to the log when I hit save; I have to manually put it in and hit save, which half the time still doesn’t log."
Logging Issues
A number of users report issues with the app not saving logged entries, which can be frustrating when trying to maintain accurate records. Approximately 10% of users experience this problem, leading to repeated manual entries. "App works decent but doesn’t save to the log when I hit save; I have to manually put it in and hit save, which half the time still doesn’t log."
Premium Upsell Annoyance
Users who have already paid for the Plus membership are annoyed by frequent pop-up ads encouraging them to upgrade to Premium. About 8% of users find these interruptions disruptive to their app experience. "I strongly dislike the pop-up ads to upgrade to a Premium membership while I’m trying to use the nursing timer or log a diaper."
Premium Upsell Annoyance
Users who have already paid for the Plus membership are annoyed by frequent pop-up ads encouraging them to upgrade to Premium. About 8% of users find these interruptions disruptive to their app experience. "I strongly dislike the pop-up ads to upgrade to a Premium membership while I’m trying to use the nursing timer or log a diaper."
Premium Upsell Annoyance
Users who have already paid for the Plus membership are annoyed by frequent pop-up ads encouraging them to upgrade to Premium. About 8% of users find these interruptions disruptive to their app experience. "I strongly dislike the pop-up ads to upgrade to a Premium membership while I’m trying to use the nursing timer or log a diaper."
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Baby Tracker is highly praised for its simplicity, ease of use, and comprehensive tracking features. Users appreciate its free access, lack of intrusive ads, and the ability to sync data across multiple devices, making it a favorite among new parents.

Users' choice
Baby Tracker is highly praised for its simplicity, ease of use, and comprehensive tracking features. Users appreciate its free access, lack of intrusive ads, and the ability to sync data across multiple devices, making it a favorite among new parents.

Users' choice
Baby Tracker is highly praised for its simplicity, ease of use, and comprehensive tracking features. Users appreciate its free access, lack of intrusive ads, and the ability to sync data across multiple devices, making it a favorite among new parents.

Runner up
Huckleberry receives mixed feedback; users love its sleep tracking and SweetSpot predictions, but many are frustrated with recent updates affecting usability and the push for premium features. Despite these issues, it remains a valuable tool for tracking and managing baby routines.

Runner up
Huckleberry receives mixed feedback; users love its sleep tracking and SweetSpot predictions, but many are frustrated with recent updates affecting usability and the push for premium features. Despite these issues, it remains a valuable tool for tracking and managing baby routines.

Runner up
Huckleberry receives mixed feedback; users love its sleep tracking and SweetSpot predictions, but many are frustrated with recent updates affecting usability and the push for premium features. Despite these issues, it remains a valuable tool for tracking and managing baby routines.

Straggler
The Wonder Weeks app is appreciated for its insights into baby development and fussy phases, but many users find it inaccurate and not worth the cost. Some users report that the app's predictions do not align with their baby's behavior, leading to frustration.

Straggler
The Wonder Weeks app is appreciated for its insights into baby development and fussy phases, but many users find it inaccurate and not worth the cost. Some users report that the app's predictions do not align with their baby's behavior, leading to frustration.

Straggler
The Wonder Weeks app is appreciated for its insights into baby development and fussy phases, but many users find it inaccurate and not worth the cost. Some users report that the app's predictions do not align with their baby's behavior, leading to frustration.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Time Dial Frustration
The recent update to the time dial has made it less intuitive, requiring users to scroll extensively to adjust times, which disrupts the user experience. Users find the non-continuous minute wheel and lack of automatic AM/PM adjustment particularly cumbersome.
AI Concerns
Some users are uncomfortable with the AI feature, Berry, due to concerns about misinformation and environmental impact. They feel that AI may not always provide credible information and are worried about its resource consumption.
Premium Ads Intrusion
Users with Plus memberships are frustrated by frequent pop-up ads prompting them to upgrade to Premium, which interrupts their app usage. They feel that having already paid for Plus, they should not be subjected to these ads.
Logging Inconsistencies
There are issues with the app not saving logged entries, causing users to manually re-enter data, which sometimes still fails to save. This inconsistency in data logging is causing frustration among users.
Feature Removal Discontent
Users are unhappy with the removal of certain sleep tracking options, such as waking content and time to fall asleep categories. They feel these features were valuable and their absence diminishes the app's utility.
Cost Concerns
Some users find the app's cost, especially for Premium features, too high given the current economic climate. They feel the pricing is not justified by the features offered.
Your voice of customer, unified
Your voice of customer, unified
Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.





Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal


