Homes.com Real Estate Search
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Many users experience difficulties with the app's search and filter functionalities, such as not being able to save multiple searches or encountering errors when setting filters. This affects about 20% of users.'s key feedback
A weekly roundup of Many users experience difficulties with the app's search and filter functionalities, such as not being able to save multiple searches or encountering errors when setting filters. This affects about 20% of users.'s key feedback
A weekly roundup of Many users experience difficulties with the app's search and filter functionalities, such as not being able to save multiple searches or encountering errors when setting filters. This affects about 20% of users.'s key feedback
Inaccurate Listings
Users report that the app shows incorrect or outdated property information, such as homes being listed in the wrong locations or showing incorrect details like flood zones. Approximately 15% of users seem to be affected by this issue.
The app inaccurately lists my house's flood factor, which is misleading.
Inaccurate Listings
Users report that the app shows incorrect or outdated property information, such as homes being listed in the wrong locations or showing incorrect details like flood zones. Approximately 15% of users seem to be affected by this issue.
The app inaccurately lists my house's flood factor, which is misleading.
Inaccurate Listings
Users report that the app shows incorrect or outdated property information, such as homes being listed in the wrong locations or showing incorrect details like flood zones. Approximately 15% of users seem to be affected by this issue.
The app inaccurately lists my house's flood factor, which is misleading.
Filter and Search Issues
Many users experience difficulties with the app's search and filter functionalities, such as not being able to save multiple searches or encountering errors when setting filters. This affects about 20% of users.
I can't save searches for multiple cities, which is frustrating.
Filter and Search Issues
Many users experience difficulties with the app's search and filter functionalities, such as not being able to save multiple searches or encountering errors when setting filters. This affects about 20% of users.
I can't save searches for multiple cities, which is frustrating.
Filter and Search Issues
Many users experience difficulties with the app's search and filter functionalities, such as not being able to save multiple searches or encountering errors when setting filters. This affects about 20% of users.
I can't save searches for multiple cities, which is frustrating.
Spam and Privacy Concerns
Some users have reported receiving spam after signing up and express concerns about privacy, as personal information appears to be exposed. This issue affects around 10% of users.
After signing up, I received a lot of spam and my personal information was exposed.
Spam and Privacy Concerns
Some users have reported receiving spam after signing up and express concerns about privacy, as personal information appears to be exposed. This issue affects around 10% of users.
After signing up, I received a lot of spam and my personal information was exposed.
Spam and Privacy Concerns
Some users have reported receiving spam after signing up and express concerns about privacy, as personal information appears to be exposed. This issue affects around 10% of users.
After signing up, I received a lot of spam and my personal information was exposed.
App Performance Problems
Users have noted that the app often fails to load properly or doesn't sync with the website, leading to a poor user experience. Approximately 25% of users are impacted by these performance issues.
The app doesn't show any properties even though the website does.
App Performance Problems
Users have noted that the app often fails to load properly or doesn't sync with the website, leading to a poor user experience. Approximately 25% of users are impacted by these performance issues.
The app doesn't show any properties even though the website does.
App Performance Problems
Users have noted that the app often fails to load properly or doesn't sync with the website, leading to a poor user experience. Approximately 25% of users are impacted by these performance issues.
The app doesn't show any properties even though the website does.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Homes.com receives mixed feedback, with users praising its intuitive interface, comprehensive data, and collaboration features, but criticizing inaccuracies in listings, spam issues, and missing features like lot size sorting.
Users' choice
Homes.com receives mixed feedback, with users praising its intuitive interface, comprehensive data, and collaboration features, but criticizing inaccuracies in listings, spam issues, and missing features like lot size sorting.
Users' choice
Homes.com receives mixed feedback, with users praising its intuitive interface, comprehensive data, and collaboration features, but criticizing inaccuracies in listings, spam issues, and missing features like lot size sorting.
Runner up
Redfin is appreciated for its user-friendly interface and updated listings, but users express frustration over inaccurate property valuations, lack of proper listing verification, and issues with saved searches and notifications.
Runner up
Redfin is appreciated for its user-friendly interface and updated listings, but users express frustration over inaccurate property valuations, lack of proper listing verification, and issues with saved searches and notifications.
Runner up
Redfin is appreciated for its user-friendly interface and updated listings, but users express frustration over inaccurate property valuations, lack of proper listing verification, and issues with saved searches and notifications.
Straggler
Zillow is criticized for inaccurate property data, frequent app glitches, and spammy notifications, though some users still find it useful for its comprehensive listings and search features.
Straggler
Zillow is criticized for inaccurate property data, frequent app glitches, and spammy notifications, though some users still find it useful for its comprehensive listings and search features.
Straggler
Zillow is criticized for inaccurate property data, frequent app glitches, and spammy notifications, though some users still find it useful for its comprehensive listings and search features.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Agent Responsiveness
Users experience delays in agent responses, with some waiting over 48 hours for a reply, which undermines the app's promise of direct agent connection.
Map Marker Issues
The diamond-shaped markers in the map view are considered unattractive and inconsistent across devices, affecting the visual appeal and usability of the app.
Filter Discrepancies
The app's filters do not align with the website, leading to zero results in the app despite numerous listings on the website, causing frustration and mistrust.
Inaccurate Listings
Users report inaccuracies in property locations and details, such as homes appearing in incorrect areas, which diminishes trust in the app's data accuracy.
Privacy Concerns
The app displays personal information and property details without user consent, raising significant privacy and security concerns.
Notification Overload
Users are unable to manage push notifications effectively, receiving unwanted alerts that cannot be turned off, leading to potential app abandonment.
Your voice of customer, unified
Your voice of customer, unified
Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal