Hobnob Invitation Maker
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
Top Insights
A weekly roundup of Users are frustrated with unclear subscription terms, leading to unexpected charges and limitations on free invites. Around 10% of users express dissatisfaction with the subscription model, feeling misled by the app's pricing structure.'s key feedback
A weekly roundup of Users are frustrated with unclear subscription terms, leading to unexpected charges and limitations on free invites. Around 10% of users express dissatisfaction with the subscription model, feeling misled by the app's pricing structure.'s key feedback
A weekly roundup of Users are frustrated with unclear subscription terms, leading to unexpected charges and limitations on free invites. Around 10% of users express dissatisfaction with the subscription model, feeling misled by the app's pricing structure.'s key feedback
Loading Issues
A significant number of users experience the app getting stuck on the loading screen, preventing them from accessing features or sending invites. Approximately 15% of users report this issue, which severely impacts usability and satisfaction.
I've been trying to open the app for 2 days & all I get is loading.
Loading Issues
A significant number of users experience the app getting stuck on the loading screen, preventing them from accessing features or sending invites. Approximately 15% of users report this issue, which severely impacts usability and satisfaction.
I've been trying to open the app for 2 days & all I get is loading.
Loading Issues
A significant number of users experience the app getting stuck on the loading screen, preventing them from accessing features or sending invites. Approximately 15% of users report this issue, which severely impacts usability and satisfaction.
I've been trying to open the app for 2 days & all I get is loading.
Subscription Confusion
Users are frustrated with unclear subscription terms, leading to unexpected charges and limitations on free invites. Around 10% of users express dissatisfaction with the subscription model, feeling misled by the app's pricing structure.
I paid the $46.99 yearly fee and the app still tells me that I have the free version and I cannot invite more than 10 people!
Subscription Confusion
Users are frustrated with unclear subscription terms, leading to unexpected charges and limitations on free invites. Around 10% of users express dissatisfaction with the subscription model, feeling misled by the app's pricing structure.
I paid the $46.99 yearly fee and the app still tells me that I have the free version and I cannot invite more than 10 people!
Subscription Confusion
Users are frustrated with unclear subscription terms, leading to unexpected charges and limitations on free invites. Around 10% of users express dissatisfaction with the subscription model, feeling misled by the app's pricing structure.
I paid the $46.99 yearly fee and the app still tells me that I have the free version and I cannot invite more than 10 people!
Android Limitations
Android users face limited functionality compared to iOS, with features like photo uploads and event updates not working properly. This affects about 8% of users, causing dissatisfaction among those who expect parity across platforms.
Most of the features that are part of the 'Plus' plan don't work on Android.
Android Limitations
Android users face limited functionality compared to iOS, with features like photo uploads and event updates not working properly. This affects about 8% of users, causing dissatisfaction among those who expect parity across platforms.
Most of the features that are part of the 'Plus' plan don't work on Android.
Android Limitations
Android users face limited functionality compared to iOS, with features like photo uploads and event updates not working properly. This affects about 8% of users, causing dissatisfaction among those who expect parity across platforms.
Most of the features that are part of the 'Plus' plan don't work on Android.
Customer Support Issues
Many users report poor customer support, with emails going unanswered and no direct contact options available. Approximately 7% of users express frustration over the lack of timely assistance, which exacerbates other issues they face.
There is no phone number to speak to a real live person and no one has contacted me back regarding the issue.
Customer Support Issues
Many users report poor customer support, with emails going unanswered and no direct contact options available. Approximately 7% of users express frustration over the lack of timely assistance, which exacerbates other issues they face.
There is no phone number to speak to a real live person and no one has contacted me back regarding the issue.
Customer Support Issues
Many users report poor customer support, with emails going unanswered and no direct contact options available. Approximately 7% of users express frustration over the lack of timely assistance, which exacerbates other issues they face.
There is no phone number to speak to a real live person and no one has contacted me back regarding the issue.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Punchbowl receives high praise for its ease of use, variety of options, and free features. Users appreciate its convenience for sending digital invitations and managing RSVPs, with many noting its effectiveness for personal events.

Users' choice
Punchbowl receives high praise for its ease of use, variety of options, and free features. Users appreciate its convenience for sending digital invitations and managing RSVPs, with many noting its effectiveness for personal events.

Users' choice
Punchbowl receives high praise for its ease of use, variety of options, and free features. Users appreciate its convenience for sending digital invitations and managing RSVPs, with many noting its effectiveness for personal events.

Runner up
Hobnob is well-received for its user-friendly interface and the ability to send invites via text, which results in quick RSVPs. However, some users express frustration over limitations in the free version and occasional technical issues.

Runner up
Hobnob is well-received for its user-friendly interface and the ability to send invites via text, which results in quick RSVPs. However, some users express frustration over limitations in the free version and occasional technical issues.

Runner up
Hobnob is well-received for its user-friendly interface and the ability to send invites via text, which results in quick RSVPs. However, some users express frustration over limitations in the free version and occasional technical issues.

Straggler
Evite is appreciated for its free options and ease of use, but users frequently report technical issues, such as app crashes and difficulties with customer support. The app's pricing model and additional charges are also points of contention.

Straggler
Evite is appreciated for its free options and ease of use, but users frequently report technical issues, such as app crashes and difficulties with customer support. The app's pricing model and additional charges are also points of contention.

Straggler
Evite is appreciated for its free options and ease of use, but users frequently report technical issues, such as app crashes and difficulties with customer support. The app's pricing model and additional charges are also points of contention.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Loading Issues
Users experience persistent loading screens, preventing app functionality and causing frustration. This issue affects both new and existing users, leading to subscription cancellations and negative comparisons to competitors.
Android Limitations
Android users report limited functionality compared to iOS, with missing features in the 'Plus' plan and issues with syncing and accessing event data. This disparity leads to dissatisfaction and a perception of unequal service quality.
Subscription Confusion
Users are confused and frustrated by misleading subscription terms, such as unexpected charges and difficulty in canceling subscriptions. This results in negative experiences and distrust towards the app's billing practices.
Photo Upload Failures
Users encounter issues with uploading photos, which either fail to load or are delayed significantly. This affects the app's core functionality of sharing event memories, leading to user dissatisfaction.
RSVP and Notification Problems
Guests often do not receive invitations or updates, or they are required to download the app to view them, which is seen as inconvenient and intrusive. This results in poor communication and event management.
Customer Support Issues
Users report a lack of responsive customer support, with emails going unanswered and no direct contact options available. This lack of support exacerbates user frustration when encountering app issues.
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How leading brands use Clarity
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Alexandra Motto
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“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
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126 million
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126 million
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700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.

700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
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Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

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weekly active customers
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System normal
System normal
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