Fliff - Social Sports Picks

Fliff - Social Sports Picks

Fliff - Social Sports Picks

Fliff - Social Sports Picks

This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.

Building trust in every customer interaction

Top Insights

Top Insights

Top Insights

A weekly roundup of Around 20% of users report frustration with the lengthy withdrawal process, which can take up to 5 days or more. This delay in accessing funds is a significant inconvenience and causes dissatisfaction among users who expect quicker transactions.'s key feedback

A weekly roundup of Around 20% of users report frustration with the lengthy withdrawal process, which can take up to 5 days or more. This delay in accessing funds is a significant inconvenience and causes dissatisfaction among users who expect quicker transactions.'s key feedback

A weekly roundup of Around 20% of users report frustration with the lengthy withdrawal process, which can take up to 5 days or more. This delay in accessing funds is a significant inconvenience and causes dissatisfaction among users who expect quicker transactions.'s key feedback

Casino Rigging Concerns

A significant number of users, approximately 30%, express concerns about the fairness of the casino games, describing them as rigged or manipulated to favor the house, leading to consistent losses. This perception of unfairness is a major deterrent for users engaging with the casino section of the app.

The casino games seem rigged, as I consistently lose big hands and only win when it's just my money back.

Casino Rigging Concerns

A significant number of users, approximately 30%, express concerns about the fairness of the casino games, describing them as rigged or manipulated to favor the house, leading to consistent losses. This perception of unfairness is a major deterrent for users engaging with the casino section of the app.

The casino games seem rigged, as I consistently lose big hands and only win when it's just my money back.

Casino Rigging Concerns

A significant number of users, approximately 30%, express concerns about the fairness of the casino games, describing them as rigged or manipulated to favor the house, leading to consistent losses. This perception of unfairness is a major deterrent for users engaging with the casino section of the app.

The casino games seem rigged, as I consistently lose big hands and only win when it's just my money back.

Withdrawal Delays

Around 20% of users report frustration with the lengthy withdrawal process, which can take up to 5 days or more. This delay in accessing funds is a significant inconvenience and causes dissatisfaction among users who expect quicker transactions.

The withdrawal process is frustratingly slow, taking up to 5 days, which is much longer than expected.

Withdrawal Delays

Around 20% of users report frustration with the lengthy withdrawal process, which can take up to 5 days or more. This delay in accessing funds is a significant inconvenience and causes dissatisfaction among users who expect quicker transactions.

The withdrawal process is frustratingly slow, taking up to 5 days, which is much longer than expected.

Withdrawal Delays

Around 20% of users report frustration with the lengthy withdrawal process, which can take up to 5 days or more. This delay in accessing funds is a significant inconvenience and causes dissatisfaction among users who expect quicker transactions.

The withdrawal process is frustratingly slow, taking up to 5 days, which is much longer than expected.

Locked Betting Options

Approximately 15% of users are frustrated by the locking of game lines and props well before events start, limiting their ability to place bets. This issue affects the user experience by restricting betting opportunities and causing dissatisfaction.

Game lines and props are locked too early, preventing me from placing bets even hours before the event.

Locked Betting Options

Approximately 15% of users are frustrated by the locking of game lines and props well before events start, limiting their ability to place bets. This issue affects the user experience by restricting betting opportunities and causing dissatisfaction.

Game lines and props are locked too early, preventing me from placing bets even hours before the event.

Locked Betting Options

Approximately 15% of users are frustrated by the locking of game lines and props well before events start, limiting their ability to place bets. This issue affects the user experience by restricting betting opportunities and causing dissatisfaction.

Game lines and props are locked too early, preventing me from placing bets even hours before the event.

Account Verification Issues

About 10% of users are concerned about the requirement to provide sensitive information like Social Security numbers for account verification, which they find intrusive and unnecessary. This requirement raises privacy concerns and deters some users from engaging fully with the app.

The app's demand for my Social Security number for verification is intrusive and unnecessary.

Account Verification Issues

About 10% of users are concerned about the requirement to provide sensitive information like Social Security numbers for account verification, which they find intrusive and unnecessary. This requirement raises privacy concerns and deters some users from engaging fully with the app.

The app's demand for my Social Security number for verification is intrusive and unnecessary.

Account Verification Issues

About 10% of users are concerned about the requirement to provide sensitive information like Social Security numbers for account verification, which they find intrusive and unnecessary. This requirement raises privacy concerns and deters some users from engaging fully with the app.

The app's demand for my Social Security number for verification is intrusive and unnecessary.

Competitor Benchmark

A weekly roundup of Client

A weekly roundup of Client

Users' choice

DraftKings receives high praise for its user-friendly interface, quick cashouts, and competitive odds. Users appreciate the app's smooth operation and the variety of promotions offered, although some express frustration with account restrictions after consistent wins.

Users' choice

DraftKings receives high praise for its user-friendly interface, quick cashouts, and competitive odds. Users appreciate the app's smooth operation and the variety of promotions offered, although some express frustration with account restrictions after consistent wins.

Users' choice

DraftKings receives high praise for its user-friendly interface, quick cashouts, and competitive odds. Users appreciate the app's smooth operation and the variety of promotions offered, although some express frustration with account restrictions after consistent wins.

Runner up

Fliff garners mixed feedback, with users enjoying its easy-to-use interface and promotional offers. However, there are significant complaints about withdrawal issues, perceived rigged games, and poor customer service, leading to accusations of unfair practices.

Runner up

Fliff garners mixed feedback, with users enjoying its easy-to-use interface and promotional offers. However, there are significant complaints about withdrawal issues, perceived rigged games, and poor customer service, leading to accusations of unfair practices.

Runner up

Fliff garners mixed feedback, with users enjoying its easy-to-use interface and promotional offers. However, there are significant complaints about withdrawal issues, perceived rigged games, and poor customer service, leading to accusations of unfair practices.

Straggler

FanDuel is criticized for technical issues, such as app crashes and poor customer service, especially during peak times. Users express dissatisfaction with the handling of promotions and cashouts, leading many to consider switching to competitors.

Straggler

FanDuel is criticized for technical issues, such as app crashes and poor customer service, especially during peak times. Users express dissatisfaction with the handling of promotions and cashouts, leading many to consider switching to competitors.

Straggler

FanDuel is criticized for technical issues, such as app crashes and poor customer service, especially during peak times. Users express dissatisfaction with the handling of promotions and cashouts, leading many to consider switching to competitors.

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Locked Game Lines

Fliff locks game lines and props well before events start, preventing users from placing bets on desired outcomes. This restriction is inconsistent with other sportsbooks and frustrates users who want to bet on specific players or events.

Casino Rigging Concerns

Users express strong suspicion that the casino games are rigged, with outcomes heavily favoring the house. This perception of unfairness undermines trust and deters users from engaging with the casino section.

Withdrawal Delays

The withdrawal process is perceived as excessively slow, taking up to 5+ days, which frustrates users accustomed to faster processing times. This delay in accessing funds diminishes user satisfaction and trust.

XP Points Reduction

An internal error led to the inadvertent awarding of XP points, which were later removed without user consent, causing dissatisfaction. Users feel penalized for a company mistake, leading to negative perceptions of fairness.

Verification Frustrations

The requirement to provide a Social Security number for identity verification is seen as excessive and intrusive. This requirement raises privacy concerns and deters users from engaging with the app.

Live Betting Issues

Live betting features frequently crash, making it difficult for users to place bets and understand odds. This technical instability disrupts the betting experience and leads to user dissatisfaction.

Your voice of customer, unified

Your voice of customer, unified

Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

How leading brands use Clarity

How leading brands use Clarity

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

126 million

global subscribers

126 million

global subscribers

126 million

global subscribers

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

467,000

monthly customers

467,000

monthly customers

467,000

monthly customers