TeraBox: Cloud Storage Space
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users are disappointed that certain features, such as editing and saving PDF files, require a paid subscription, which limits the functionality of the free version. Around 10% of users have noted this limitation, feeling that the app's core features should be more accessible without payment.'s key feedback
A weekly roundup of Users are disappointed that certain features, such as editing and saving PDF files, require a paid subscription, which limits the functionality of the free version. Around 10% of users have noted this limitation, feeling that the app's core features should be more accessible without payment.'s key feedback
A weekly roundup of Users are disappointed that certain features, such as editing and saving PDF files, require a paid subscription, which limits the functionality of the free version. Around 10% of users have noted this limitation, feeling that the app's core features should be more accessible without payment.'s key feedback
Excessive Ads
Many users are frustrated with the overwhelming number of ads, which are often difficult to close and disrupt the user experience. Approximately 15% of users have expressed dissatisfaction with the intrusive advertising, which detracts from the app's usability.
The app is filled with ads that are hard to close, making it frustrating to use.
Excessive Ads
Many users are frustrated with the overwhelming number of ads, which are often difficult to close and disrupt the user experience. Approximately 15% of users have expressed dissatisfaction with the intrusive advertising, which detracts from the app's usability.
The app is filled with ads that are hard to close, making it frustrating to use.
Excessive Ads
Many users are frustrated with the overwhelming number of ads, which are often difficult to close and disrupt the user experience. Approximately 15% of users have expressed dissatisfaction with the intrusive advertising, which detracts from the app's usability.
The app is filled with ads that are hard to close, making it frustrating to use.
Limited Free Features
Users are disappointed that certain features, such as editing and saving PDF files, require a paid subscription, which limits the functionality of the free version. Around 10% of users have noted this limitation, feeling that the app's core features should be more accessible without payment.
I can't edit and save PDF files without paying, which defeats the purpose of downloading the app.
Limited Free Features
Users are disappointed that certain features, such as editing and saving PDF files, require a paid subscription, which limits the functionality of the free version. Around 10% of users have noted this limitation, feeling that the app's core features should be more accessible without payment.
I can't edit and save PDF files without paying, which defeats the purpose of downloading the app.
Limited Free Features
Users are disappointed that certain features, such as editing and saving PDF files, require a paid subscription, which limits the functionality of the free version. Around 10% of users have noted this limitation, feeling that the app's core features should be more accessible without payment.
I can't edit and save PDF files without paying, which defeats the purpose of downloading the app.
Video Upload Restrictions
Some users are unhappy that video uploads are not available in the free version, which they feel should be included given the app's promise of extensive free storage. Approximately 8% of users have mentioned this issue, expressing a desire for more comprehensive free features.
I was looking forward to this app, but I have to pay to upload videos.
Video Upload Restrictions
Some users are unhappy that video uploads are not available in the free version, which they feel should be included given the app's promise of extensive free storage. Approximately 8% of users have mentioned this issue, expressing a desire for more comprehensive free features.
I was looking forward to this app, but I have to pay to upload videos.
Video Upload Restrictions
Some users are unhappy that video uploads are not available in the free version, which they feel should be included given the app's promise of extensive free storage. Approximately 8% of users have mentioned this issue, expressing a desire for more comprehensive free features.
I was looking forward to this app, but I have to pay to upload videos.
Gold Points Discrepancy
A few users have reported issues with the app's reward system, specifically losing gold points without spending them, which discourages engagement with the app's premium features. About 5% of users have experienced this problem, leading to frustration and decreased motivation to use the app's reward system.
I noticed my gold points decreased without spending them, which makes me not want to try earning them anymore.
Gold Points Discrepancy
A few users have reported issues with the app's reward system, specifically losing gold points without spending them, which discourages engagement with the app's premium features. About 5% of users have experienced this problem, leading to frustration and decreased motivation to use the app's reward system.
I noticed my gold points decreased without spending them, which makes me not want to try earning them anymore.
Gold Points Discrepancy
A few users have reported issues with the app's reward system, specifically losing gold points without spending them, which discourages engagement with the app's premium features. About 5% of users have experienced this problem, leading to frustration and decreased motivation to use the app's reward system.
I noticed my gold points decreased without spending them, which makes me not want to try earning them anymore.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Google Drive receives high praise for its ease of use, integration with other Google services, and reliable storage capabilities. However, some users report issues with photo uploads and desire more customization options.
Users' choice
Google Drive receives high praise for its ease of use, integration with other Google services, and reliable storage capabilities. However, some users report issues with photo uploads and desire more customization options.
Users' choice
Google Drive receives high praise for its ease of use, integration with other Google services, and reliable storage capabilities. However, some users report issues with photo uploads and desire more customization options.
Runner up
TeraBox is appreciated for its generous free storage and variety of AI tools, but users are frustrated by the frequent ads and limitations on free features. Some users experience issues with missing rewards and find the interface cluttered.
Runner up
TeraBox is appreciated for its generous free storage and variety of AI tools, but users are frustrated by the frequent ads and limitations on free features. Some users experience issues with missing rewards and find the interface cluttered.
Runner up
TeraBox is appreciated for its generous free storage and variety of AI tools, but users are frustrated by the frequent ads and limitations on free features. Some users experience issues with missing rewards and find the interface cluttered.
Straggler
Dropbox is valued for its long-standing reliability and ease of use, but many users are dissatisfied with its pricing and limitations on free accounts. There are complaints about metadata handling and the push for paid subscriptions.
Straggler
Dropbox is valued for its long-standing reliability and ease of use, but many users are dissatisfied with its pricing and limitations on free accounts. There are complaints about metadata handling and the push for paid subscriptions.
Straggler
Dropbox is valued for its long-standing reliability and ease of use, but many users are dissatisfied with its pricing and limitations on free accounts. There are complaints about metadata handling and the push for paid subscriptions.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Ad Overload
Excessive ads disrupt user experience, with some ads being unskippable and others too large to close, hindering app usability. This ad saturation diminishes the perceived value of the free storage offering.
Limited Free Storage
Despite the promise of 1TB free storage, users find limitations in file numbers and types, restricting actual usability. This discrepancy between advertised and actual functionality leads to user dissatisfaction.
PDF Editing Paywall
Users are frustrated by the inability to edit and save PDF files without a paid subscription, which contradicts the app's advertised capabilities. This paywall for basic functionality is seen as a significant drawback.
Gold Discrepancies
Users report inconsistencies in the gold reward system, with earned gold disappearing without being spent. This undermines trust in the app's reward mechanisms and discourages engagement.
Ad-Driven Revenue
The reliance on ads for revenue is perceived as excessive, with users questioning the necessity of ads given the app's premium offerings. This perception affects the app's credibility and user satisfaction.
Interface Issues
The app interface is criticized for being cluttered and difficult to navigate, particularly when managing uploads and downloads. This poor user interface design detracts from the overall user experience.
Your voice of customer, unified
Your voice of customer, unified
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Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
global subscribers
126 million
global subscribers
126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal