Eato®: Food Calorie Counter

Eato®: Food Calorie Counter

Eato®: Food Calorie Counter

Eato®: Food Calorie Counter

This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.

Building trust in every customer interaction

Top Insights

Top Insights

Top Insights

A weekly roundup of A significant number of users have experienced issues with the subscription model, particularly with unexpected charges during the free trial period. This affects about 25% of users, causing dissatisfaction and feelings of being misled.'s key feedback

A weekly roundup of A significant number of users have experienced issues with the subscription model, particularly with unexpected charges during the free trial period. This affects about 25% of users, causing dissatisfaction and feelings of being misled.'s key feedback

A weekly roundup of A significant number of users have experienced issues with the subscription model, particularly with unexpected charges during the free trial period. This affects about 25% of users, causing dissatisfaction and feelings of being misled.'s key feedback

AI Scan Issues

Many users report that the AI scan feature is unreliable, often misidentifying foods or providing incorrect calorie counts. Approximately 30% of users seem to be affected by this issue, leading to frustration and decreased trust in the app's accuracy.

The AI scan feature often mislabels food and provides incorrect calorie counts, making it unreliable.

AI Scan Issues

Many users report that the AI scan feature is unreliable, often misidentifying foods or providing incorrect calorie counts. Approximately 30% of users seem to be affected by this issue, leading to frustration and decreased trust in the app's accuracy.

The AI scan feature often mislabels food and provides incorrect calorie counts, making it unreliable.

AI Scan Issues

Many users report that the AI scan feature is unreliable, often misidentifying foods or providing incorrect calorie counts. Approximately 30% of users seem to be affected by this issue, leading to frustration and decreased trust in the app's accuracy.

The AI scan feature often mislabels food and provides incorrect calorie counts, making it unreliable.

Subscription Problems

A significant number of users have experienced issues with the subscription model, particularly with unexpected charges during the free trial period. This affects about 25% of users, causing dissatisfaction and feelings of being misled.

I was charged for a subscription during the free trial period, which felt like a scam.

Subscription Problems

A significant number of users have experienced issues with the subscription model, particularly with unexpected charges during the free trial period. This affects about 25% of users, causing dissatisfaction and feelings of being misled.

I was charged for a subscription during the free trial period, which felt like a scam.

Subscription Problems

A significant number of users have experienced issues with the subscription model, particularly with unexpected charges during the free trial period. This affects about 25% of users, causing dissatisfaction and feelings of being misled.

I was charged for a subscription during the free trial period, which felt like a scam.

Inaccurate Calorie Tracking

Users have noted that the app's calorie tracking is often inaccurate, with logged foods showing incorrect calorie counts. This issue affects around 20% of users, undermining the app's primary function as a calorie counter.

The app's calorie counts are often inaccurate, making it unreliable for tracking my diet.

Inaccurate Calorie Tracking

Users have noted that the app's calorie tracking is often inaccurate, with logged foods showing incorrect calorie counts. This issue affects around 20% of users, undermining the app's primary function as a calorie counter.

The app's calorie counts are often inaccurate, making it unreliable for tracking my diet.

Inaccurate Calorie Tracking

Users have noted that the app's calorie tracking is often inaccurate, with logged foods showing incorrect calorie counts. This issue affects around 20% of users, undermining the app's primary function as a calorie counter.

The app's calorie counts are often inaccurate, making it unreliable for tracking my diet.

Limited Customization

Some users find the app lacks customization options, such as adjusting serving sizes or creating personalized meal plans. This limitation affects about 15% of users, who feel the app does not fully meet their dietary tracking needs.

The app doesn't allow me to adjust serving sizes or create custom meal plans, limiting its usefulness.

Limited Customization

Some users find the app lacks customization options, such as adjusting serving sizes or creating personalized meal plans. This limitation affects about 15% of users, who feel the app does not fully meet their dietary tracking needs.

The app doesn't allow me to adjust serving sizes or create custom meal plans, limiting its usefulness.

Limited Customization

Some users find the app lacks customization options, such as adjusting serving sizes or creating personalized meal plans. This limitation affects about 15% of users, who feel the app does not fully meet their dietary tracking needs.

The app doesn't allow me to adjust serving sizes or create custom meal plans, limiting its usefulness.

Competitor Benchmark

A weekly roundup of Client

A weekly roundup of Client

Users' choice

Cronometer receives high praise for its detailed nutritional tracking, user-friendly interface, and extensive food database. Users appreciate its accuracy and the ability to track a wide range of nutrients, making it a favorite among those serious about health and nutrition.

Users' choice

Cronometer receives high praise for its detailed nutritional tracking, user-friendly interface, and extensive food database. Users appreciate its accuracy and the ability to track a wide range of nutrients, making it a favorite among those serious about health and nutrition.

Users' choice

Cronometer receives high praise for its detailed nutritional tracking, user-friendly interface, and extensive food database. Users appreciate its accuracy and the ability to track a wide range of nutrients, making it a favorite among those serious about health and nutrition.

Runner up

Lose It! is well-regarded for its ease of use and comprehensive tracking features, including calorie and nutrient tracking. Users appreciate its user-friendly design and the ability to set personalized goals, although some express frustration with ads and occasional inaccuracies in food data.

Runner up

Lose It! is well-regarded for its ease of use and comprehensive tracking features, including calorie and nutrient tracking. Users appreciate its user-friendly design and the ability to set personalized goals, although some express frustration with ads and occasional inaccuracies in food data.

Runner up

Lose It! is well-regarded for its ease of use and comprehensive tracking features, including calorie and nutrient tracking. Users appreciate its user-friendly design and the ability to set personalized goals, although some express frustration with ads and occasional inaccuracies in food data.

Straggler

Eato® receives mixed feedback, with users appreciating its user-friendly interface and AI features for calorie tracking. However, many users report issues with inaccurate calorie counts, subscription problems, and technical glitches, leading to dissatisfaction among some users.

Straggler

Eato® receives mixed feedback, with users appreciating its user-friendly interface and AI features for calorie tracking. However, many users report issues with inaccurate calorie counts, subscription problems, and technical glitches, leading to dissatisfaction among some users.

Straggler

Eato® receives mixed feedback, with users appreciating its user-friendly interface and AI features for calorie tracking. However, many users report issues with inaccurate calorie counts, subscription problems, and technical glitches, leading to dissatisfaction among some users.

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

AI Scan Issues

The AI image recognition feature frequently fails to accurately identify food items, often getting stuck or requiring multiple attempts to process a single image. This has rendered the feature unreliable and frustrating for users who rely on it for calorie tracking.

Subscription Confusion

Users are experiencing unexpected charges during the free trial period, leading to dissatisfaction and claims of deceptive practices. The lack of clarity around subscription terms and the inability to cancel within the trial period have resulted in negative perceptions of the app's billing practices.

Inaccurate Calorie Counts

The app's calorie counting feature is often inaccurate, with discrepancies between the app's calculations and manual or alternative methods. This inconsistency undermines user trust in the app's core functionality.

Limited Meal Customization

Users find it difficult to customize meals, such as adjusting serving sizes or creating recipes, which limits the app's flexibility and usability. This lack of customization options is a significant drawback for users seeking a personalized experience.

Apple Health Integration

The app lacks comprehensive integration with Apple Health, particularly in tracking detailed nutritional information. Users are requesting better synchronization to manage their health data more effectively.

Quiz System Annoyance

The app's quiz system is perceived as intrusive and unnecessary, detracting from the user experience. Users are frustrated by the frequent prompts, which they feel are irrelevant to their primary goal of calorie tracking.

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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

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"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

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