DuckDuckGo Browser, Search, AI
DuckDuckGo Browser, Search, AI
DuckDuckGo Browser, Search, AI
DuckDuckGo Browser, Search, AI
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of A few users face issues with the keyboard not allowing letter input during sign-in, which hinders the use of apps requiring alphanumeric codes. This affects about 3% of users.'s key feedback
A weekly roundup of A few users face issues with the keyboard not allowing letter input during sign-in, which hinders the use of apps requiring alphanumeric codes. This affects about 3% of users.'s key feedback
A weekly roundup of A few users face issues with the keyboard not allowing letter input during sign-in, which hinders the use of apps requiring alphanumeric codes. This affects about 3% of users.'s key feedback
Migration Issues
Some users experience problems when migrating accounts and passwords from other browsers, with certain passwords not transferring correctly. Approximately 5% of users report this issue.
I moved my accounts from Chrome, but not all passwords migrated correctly.
Migration Issues
Some users experience problems when migrating accounts and passwords from other browsers, with certain passwords not transferring correctly. Approximately 5% of users report this issue.
I moved my accounts from Chrome, but not all passwords migrated correctly.
Migration Issues
Some users experience problems when migrating accounts and passwords from other browsers, with certain passwords not transferring correctly. Approximately 5% of users report this issue.
I moved my accounts from Chrome, but not all passwords migrated correctly.
Keyboard Input Problem
A few users face issues with the keyboard not allowing letter input during sign-in, which hinders the use of apps requiring alphanumeric codes. This affects about 3% of users.
The keyboard only allows numbers, making it impossible to enter codes with letters.
Keyboard Input Problem
A few users face issues with the keyboard not allowing letter input during sign-in, which hinders the use of apps requiring alphanumeric codes. This affects about 3% of users.
The keyboard only allows numbers, making it impossible to enter codes with letters.
Keyboard Input Problem
A few users face issues with the keyboard not allowing letter input during sign-in, which hinders the use of apps requiring alphanumeric codes. This affects about 3% of users.
The keyboard only allows numbers, making it impossible to enter codes with letters.
Ad Interference
Some users encounter unwanted advertisements, such as car insurance ads, that disrupt their browsing experience. This issue affects around 4% of users.
I was interrupted by a car insurance ad that I couldn't exit easily.
Ad Interference
Some users encounter unwanted advertisements, such as car insurance ads, that disrupt their browsing experience. This issue affects around 4% of users.
I was interrupted by a car insurance ad that I couldn't exit easily.
Ad Interference
Some users encounter unwanted advertisements, such as car insurance ads, that disrupt their browsing experience. This issue affects around 4% of users.
I was interrupted by a car insurance ad that I couldn't exit easily.
Frequent Crashes
A number of users report that the app crashes when accessing the favorites menu, causing frustration and inconvenience. This problem affects about 6% of users.
The app crashes when I try to scroll through my favorites menu.
Frequent Crashes
A number of users report that the app crashes when accessing the favorites menu, causing frustration and inconvenience. This problem affects about 6% of users.
The app crashes when I try to scroll through my favorites menu.
Frequent Crashes
A number of users report that the app crashes when accessing the favorites menu, causing frustration and inconvenience. This problem affects about 6% of users.
The app crashes when I try to scroll through my favorites menu.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Brave Browser is highly praised for its robust ad-blocking capabilities and privacy features, with many users appreciating the lack of ads and the ability to browse securely. However, some users have noted issues with the user interface and occasional bugs, but overall, it is considered a strong alternative to mainstream browsers.
Users' choice
Brave Browser is highly praised for its robust ad-blocking capabilities and privacy features, with many users appreciating the lack of ads and the ability to browse securely. However, some users have noted issues with the user interface and occasional bugs, but overall, it is considered a strong alternative to mainstream browsers.
Users' choice
Brave Browser is highly praised for its robust ad-blocking capabilities and privacy features, with many users appreciating the lack of ads and the ability to browse securely. However, some users have noted issues with the user interface and occasional bugs, but overall, it is considered a strong alternative to mainstream browsers.
Runner up
DuckDuckGo receives mixed feedback, with users appreciating its privacy features and ad-blocking capabilities, but some express concerns over bugs and frequent updates. While many users feel more secure using DuckDuckGo, others have experienced technical issues and are frustrated with certain design changes.
Runner up
DuckDuckGo receives mixed feedback, with users appreciating its privacy features and ad-blocking capabilities, but some express concerns over bugs and frequent updates. While many users feel more secure using DuckDuckGo, others have experienced technical issues and are frustrated with certain design changes.
Runner up
DuckDuckGo receives mixed feedback, with users appreciating its privacy features and ad-blocking capabilities, but some express concerns over bugs and frequent updates. While many users feel more secure using DuckDuckGo, others have experienced technical issues and are frustrated with certain design changes.
Straggler
Firefox Focus is commended for its privacy-centric approach and minimalistic design, which many users find appealing for quick and private browsing. However, the lack of features like multiple tabs and occasional functionality issues are points of criticism, though it remains a favorite for those prioritizing privacy.
Straggler
Firefox Focus is commended for its privacy-centric approach and minimalistic design, which many users find appealing for quick and private browsing. However, the lack of features like multiple tabs and occasional functionality issues are points of criticism, though it remains a favorite for those prioritizing privacy.
Straggler
Firefox Focus is commended for its privacy-centric approach and minimalistic design, which many users find appealing for quick and private browsing. However, the lack of features like multiple tabs and occasional functionality issues are points of criticism, though it remains a favorite for those prioritizing privacy.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Password Migration Issues
Users experience incomplete migration of passwords from Chrome, leading to missing credentials on websites despite being listed in the app.
Keyboard Input Limitation
The app's keyboard restricts input to numbers only during sign-in, preventing users from entering necessary letters for codes.
Unexpected Ads
Users encounter intrusive advertisements, such as car insurance ads, upon opening the app, disrupting the browsing experience.
Frequent App Crashes
Scrolling through the favorites menu causes the app to crash, hindering access to saved pages and leading to user frustration.
Excessive Updates
Frequent app updates, up to six in four weeks, are burdensome for users with limited data plans, leading to throttling by carriers.
AI Features Default On
AI features are enabled by default, requiring users to manually disable them in every new tab, which is inconvenient and counterintuitive.
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How leading brands use Clarity
How leading brands use Clarity
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Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
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126 million
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126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
467,000
monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal