Dabble - Real Money Pick 'Em
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users frequently report being logged out of their accounts unexpectedly and facing difficulties logging back in, which disrupts their ability to track bets and participate in games. This problem impacts around 15% of users, causing inconvenience and potential financial loss.'s key feedback
A weekly roundup of Users frequently report being logged out of their accounts unexpectedly and facing difficulties logging back in, which disrupts their ability to track bets and participate in games. This problem impacts around 15% of users, causing inconvenience and potential financial loss.'s key feedback
A weekly roundup of Users frequently report being logged out of their accounts unexpectedly and facing difficulties logging back in, which disrupts their ability to track bets and participate in games. This problem impacts around 15% of users, causing inconvenience and potential financial loss.'s key feedback
Withdrawal Delays
Many users experience significant delays when trying to withdraw their winnings, with some waiting weeks for payouts. This issue affects approximately 20% of users, leading to frustration and dissatisfaction with the app's financial processes.
I've been waiting two weeks to withdraw my money, and it's frustrating.
Withdrawal Delays
Many users experience significant delays when trying to withdraw their winnings, with some waiting weeks for payouts. This issue affects approximately 20% of users, leading to frustration and dissatisfaction with the app's financial processes.
I've been waiting two weeks to withdraw my money, and it's frustrating.
Withdrawal Delays
Many users experience significant delays when trying to withdraw their winnings, with some waiting weeks for payouts. This issue affects approximately 20% of users, leading to frustration and dissatisfaction with the app's financial processes.
I've been waiting two weeks to withdraw my money, and it's frustrating.
Account Access Issues
Users frequently report being logged out of their accounts unexpectedly and facing difficulties logging back in, which disrupts their ability to track bets and participate in games. This problem impacts around 15% of users, causing inconvenience and potential financial loss.
I was logged out of my account and can't get back in to see my bets.
Account Access Issues
Users frequently report being logged out of their accounts unexpectedly and facing difficulties logging back in, which disrupts their ability to track bets and participate in games. This problem impacts around 15% of users, causing inconvenience and potential financial loss.
I was logged out of my account and can't get back in to see my bets.
Account Access Issues
Users frequently report being logged out of their accounts unexpectedly and facing difficulties logging back in, which disrupts their ability to track bets and participate in games. This problem impacts around 15% of users, causing inconvenience and potential financial loss.
I was logged out of my account and can't get back in to see my bets.
Verification Problems
The app's verification process is cumbersome and often fails, preventing users from completing necessary actions like placing bets or withdrawing funds. Approximately 10% of users encounter these verification issues, leading to a negative user experience.
The verification process is terrible; I tried multiple times and it still doesn't work.
Verification Problems
The app's verification process is cumbersome and often fails, preventing users from completing necessary actions like placing bets or withdrawing funds. Approximately 10% of users encounter these verification issues, leading to a negative user experience.
The verification process is terrible; I tried multiple times and it still doesn't work.
Verification Problems
The app's verification process is cumbersome and often fails, preventing users from completing necessary actions like placing bets or withdrawing funds. Approximately 10% of users encounter these verification issues, leading to a negative user experience.
The verification process is terrible; I tried multiple times and it still doesn't work.
Location Verification Errors
Users report frequent issues with the app's location verification, which prevents them from placing bets or accessing certain features. This affects about 12% of users, causing frustration and limiting app functionality.
The app can't verify my location, so I can't place bets.
Location Verification Errors
Users report frequent issues with the app's location verification, which prevents them from placing bets or accessing certain features. This affects about 12% of users, causing frustration and limiting app functionality.
The app can't verify my location, so I can't place bets.
Location Verification Errors
Users report frequent issues with the app's location verification, which prevents them from placing bets or accessing certain features. This affects about 12% of users, causing frustration and limiting app functionality.
The app can't verify my location, so I can't place bets.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
DraftKings is highly praised for its user-friendly interface, quick cashouts, and competitive odds. Users appreciate the smooth app experience and the variety of betting options available, although some have expressed concerns about account restrictions after consistent wins.
Users' choice
DraftKings is highly praised for its user-friendly interface, quick cashouts, and competitive odds. Users appreciate the smooth app experience and the variety of betting options available, although some have expressed concerns about account restrictions after consistent wins.
Users' choice
DraftKings is highly praised for its user-friendly interface, quick cashouts, and competitive odds. Users appreciate the smooth app experience and the variety of betting options available, although some have expressed concerns about account restrictions after consistent wins.
Runner up
Dabble receives mixed feedback; while some users appreciate the fast payouts and social features, others criticize the app for slow payouts, technical issues, and poor customer service. The community aspect is both praised for its engagement and criticized for lack of moderation.
Runner up
Dabble receives mixed feedback; while some users appreciate the fast payouts and social features, others criticize the app for slow payouts, technical issues, and poor customer service. The community aspect is both praised for its engagement and criticized for lack of moderation.
Runner up
Dabble receives mixed feedback; while some users appreciate the fast payouts and social features, others criticize the app for slow payouts, technical issues, and poor customer service. The community aspect is both praised for its engagement and criticized for lack of moderation.
Straggler
FanDuel is appreciated for its betting options and promotions, but many users report issues with app crashes and poor customer service. The app's reliability during peak times is a common complaint, leading some users to switch to other platforms.
Straggler
FanDuel is appreciated for its betting options and promotions, but many users report issues with app crashes and poor customer service. The app's reliability during peak times is a common complaint, leading some users to switch to other platforms.
Straggler
FanDuel is appreciated for its betting options and promotions, but many users report issues with app crashes and poor customer service. The app's reliability during peak times is a common complaint, leading some users to switch to other platforms.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Slow Updates
Users experience significant delays in updating or showing progress on their picks, leading to frustration and abandonment of the app. This latency in real-time updates undermines user engagement and satisfaction.
Withdrawal Issues
The withdrawal process is cumbersome and slow, causing dissatisfaction among users who find it easier to deposit than to withdraw their winnings. This inefficiency in the payout system is a critical barrier to user retention.
Account Restrictions
Users face unexpected account restrictions and verification issues, particularly when attempting to cash out, which erodes trust in the platform. These restrictions appear arbitrary and are not clearly communicated to users.
Location Verification
The app struggles with accurate location verification, leading to frequent logouts and inability to place bets, which disrupts the user experience. This technical flaw is a significant usability issue that needs addressing.
Toxic Community
The social aspect of the app is marred by poor moderation, allowing toxic behavior to flourish, which deters new users and diminishes the community experience. This lack of effective community management is a reputational risk.
Verification Process
The identity verification process is inefficient and often fails under optimal conditions, frustrating users and hindering their ability to use the app. This procedural bottleneck is a critical point of friction in the user journey.
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Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
Create experiences people remember for the right reasons
Chat with our team to talk through build vs. buy and how to level up your customer experience.
How leading brands use Clarity
How leading brands use Clarity
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Alexandra Motto
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20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
Monthly Customers
We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
126 million
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126 million
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126 million
global subscribers
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
700 million
weekly active customers
Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences
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monthly customers
467,000
monthly customers
467,000
monthly customers
System normal
System normal
System normal