Cuvva

Cuvva

Cuvva

Cuvva

This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.

Building trust in every customer interaction

Top Insights

Top Insights

Top Insights

A weekly roundup of Users report persistent technical problems, particularly with the app's photo verification feature, affecting around 15% of users. These issues prevent users from completing necessary steps, leading to frustration and abandonment.'s key feedback

A weekly roundup of Users report persistent technical problems, particularly with the app's photo verification feature, affecting around 15% of users. These issues prevent users from completing necessary steps, leading to frustration and abandonment.'s key feedback

A weekly roundup of Users report persistent technical problems, particularly with the app's photo verification feature, affecting around 15% of users. These issues prevent users from completing necessary steps, leading to frustration and abandonment.'s key feedback

Age Restrictions

A significant number of users are frustrated by the app's inability to provide insurance for drivers under 19, affecting approximately 10% of users. This limitation leads potential customers to seek alternatives that cater to younger drivers.

Cuvva doesn't offer insurance for under 19s, unlike other providers.

Age Restrictions

A significant number of users are frustrated by the app's inability to provide insurance for drivers under 19, affecting approximately 10% of users. This limitation leads potential customers to seek alternatives that cater to younger drivers.

Cuvva doesn't offer insurance for under 19s, unlike other providers.

Age Restrictions

A significant number of users are frustrated by the app's inability to provide insurance for drivers under 19, affecting approximately 10% of users. This limitation leads potential customers to seek alternatives that cater to younger drivers.

Cuvva doesn't offer insurance for under 19s, unlike other providers.

Technical Issues

Users report persistent technical problems, particularly with the app's photo verification feature, affecting around 15% of users. These issues prevent users from completing necessary steps, leading to frustration and abandonment.

The app's selfie feature is buggy, making it impossible to take a required photo.

Technical Issues

Users report persistent technical problems, particularly with the app's photo verification feature, affecting around 15% of users. These issues prevent users from completing necessary steps, leading to frustration and abandonment.

The app's selfie feature is buggy, making it impossible to take a required photo.

Technical Issues

Users report persistent technical problems, particularly with the app's photo verification feature, affecting around 15% of users. These issues prevent users from completing necessary steps, leading to frustration and abandonment.

The app's selfie feature is buggy, making it impossible to take a required photo.

Pricing Concerns

Many users find Cuvva's pricing uncompetitive compared to other providers, with about 20% expressing dissatisfaction over high costs for short-term insurance.

Cuvva's insurance is much more expensive than competitors for the same coverage period.

Pricing Concerns

Many users find Cuvva's pricing uncompetitive compared to other providers, with about 20% expressing dissatisfaction over high costs for short-term insurance.

Cuvva's insurance is much more expensive than competitors for the same coverage period.

Pricing Concerns

Many users find Cuvva's pricing uncompetitive compared to other providers, with about 20% expressing dissatisfaction over high costs for short-term insurance.

Cuvva's insurance is much more expensive than competitors for the same coverage period.

Customer Service Issues

A portion of users, approximately 10%, experience poor customer service, particularly when trying to resolve issues or cancel policies, leading to dissatisfaction and negative experiences.

Customer service was unhelpful and made it difficult to cancel my policy.

Customer Service Issues

A portion of users, approximately 10%, experience poor customer service, particularly when trying to resolve issues or cancel policies, leading to dissatisfaction and negative experiences.

Customer service was unhelpful and made it difficult to cancel my policy.

Customer Service Issues

A portion of users, approximately 10%, experience poor customer service, particularly when trying to resolve issues or cancel policies, leading to dissatisfaction and negative experiences.

Customer service was unhelpful and made it difficult to cancel my policy.

Competitor Benchmark

A weekly roundup of Client

A weekly roundup of Client

Users' choice

Veygo receives high praise for its ease of use, competitive pricing, and suitability for young and learner drivers. Users appreciate the app's convenience and the ability to get temporary insurance quickly, although some have experienced technical issues.

Users' choice

Veygo receives high praise for its ease of use, competitive pricing, and suitability for young and learner drivers. Users appreciate the app's convenience and the ability to get temporary insurance quickly, although some have experienced technical issues.

Users' choice

Veygo receives high praise for its ease of use, competitive pricing, and suitability for young and learner drivers. Users appreciate the app's convenience and the ability to get temporary insurance quickly, although some have experienced technical issues.

Runner up

Cuvva is appreciated for its straightforward and reliable service, with many users finding it easy to use and efficient for temporary insurance needs. However, some users criticize its pricing and customer service, noting issues with app functionality and policy management.

Runner up

Cuvva is appreciated for its straightforward and reliable service, with many users finding it easy to use and efficient for temporary insurance needs. However, some users criticize its pricing and customer service, noting issues with app functionality and policy management.

Runner up

Cuvva is appreciated for its straightforward and reliable service, with many users finding it easy to use and efficient for temporary insurance needs. However, some users criticize its pricing and customer service, noting issues with app functionality and policy management.

Straggler

Tempcover is valued for its ease of setup and good communication, with users finding it a reliable option for short-term insurance. Despite this, some users report technical issues with the app and dissatisfaction with customer service.

Straggler

Tempcover is valued for its ease of setup and good communication, with users finding it a reliable option for short-term insurance. Despite this, some users report technical issues with the app and dissatisfaction with customer service.

Straggler

Tempcover is valued for its ease of setup and good communication, with users finding it a reliable option for short-term insurance. Despite this, some users report technical issues with the app and dissatisfaction with customer service.

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Age Restriction

Cuvva does not provide insurance for drivers under 19, limiting its accessibility compared to competitors like Veygo.

Selfie Verification Bug

The app's selfie verification feature is malfunctioning, preventing users from completing the necessary steps to obtain insurance.

Policy Limitations

Cuvva's insurance policies do not cover certain vehicle types, such as vans with many seats, contradicting its advertised flexibility.

Ghost Broker Allegations

There are concerns about Cuvva's legitimacy, with accusations of it being a 'ghost broker' that cannot protect users in accidents.

Persistent Marketing Emails

Users are frustrated with the excessive marketing emails from Cuvva, which continue even after app download and usage.

Data Retention Concerns

Cuvva retains user data for seven years, causing privacy concerns among users who wish to delete their accounts.

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