Co–Star Personalized Astrology
Co–Star Personalized Astrology
Co–Star Personalized Astrology
Co–Star Personalized Astrology
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Users are experiencing problems with logging in after updates, with some being logged out and unable to access their accounts. This issue affects about 15% of users, causing frustration and hindering app usage.'s key feedback
A weekly roundup of Users are experiencing problems with logging in after updates, with some being logged out and unable to access their accounts. This issue affects about 15% of users, causing frustration and hindering app usage.'s key feedback
A weekly roundup of Users are experiencing problems with logging in after updates, with some being logged out and unable to access their accounts. This issue affects about 15% of users, causing frustration and hindering app usage.'s key feedback
Paywall Frustration
Many users are upset about previously free features being moved behind a paywall, which they feel is a greedy move by the developers. Approximately 40% of users express dissatisfaction with this change, feeling it diminishes the app's value.
I can't believe they made the daily updates a paid feature; it's incredibly disappointing and feels like a cash grab.
Paywall Frustration
Many users are upset about previously free features being moved behind a paywall, which they feel is a greedy move by the developers. Approximately 40% of users express dissatisfaction with this change, feeling it diminishes the app's value.
I can't believe they made the daily updates a paid feature; it's incredibly disappointing and feels like a cash grab.
Paywall Frustration
Many users are upset about previously free features being moved behind a paywall, which they feel is a greedy move by the developers. Approximately 40% of users express dissatisfaction with this change, feeling it diminishes the app's value.
I can't believe they made the daily updates a paid feature; it's incredibly disappointing and feels like a cash grab.
Login Issues
Users are experiencing problems with logging in after updates, with some being logged out and unable to access their accounts. This issue affects about 15% of users, causing frustration and hindering app usage.
After the update, I was logged out and now can't log back in, which is really frustrating.
Login Issues
Users are experiencing problems with logging in after updates, with some being logged out and unable to access their accounts. This issue affects about 15% of users, causing frustration and hindering app usage.
After the update, I was logged out and now can't log back in, which is really frustrating.
Login Issues
Users are experiencing problems with logging in after updates, with some being logged out and unable to access their accounts. This issue affects about 15% of users, causing frustration and hindering app usage.
After the update, I was logged out and now can't log back in, which is really frustrating.
Content Quality Decline
There is a noticeable decline in the quality and personalization of content, with users feeling that the app has become less insightful and more generic. Around 20% of users have noted this change, leading to dissatisfaction.
The app used to be so personal and accurate, but now it feels generic and uninspired.
Content Quality Decline
There is a noticeable decline in the quality and personalization of content, with users feeling that the app has become less insightful and more generic. Around 20% of users have noted this change, leading to dissatisfaction.
The app used to be so personal and accurate, but now it feels generic and uninspired.
Content Quality Decline
There is a noticeable decline in the quality and personalization of content, with users feeling that the app has become less insightful and more generic. Around 20% of users have noted this change, leading to dissatisfaction.
The app used to be so personal and accurate, but now it feels generic and uninspired.
Technical Glitches
Users report various technical issues, such as app crashes and disappearing features, which disrupt their experience. These glitches affect approximately 10% of users, leading to a negative perception of the app's reliability.
The app keeps crashing and my updates tab disappears randomly, which is really annoying.
Technical Glitches
Users report various technical issues, such as app crashes and disappearing features, which disrupt their experience. These glitches affect approximately 10% of users, leading to a negative perception of the app's reliability.
The app keeps crashing and my updates tab disappears randomly, which is really annoying.
Technical Glitches
Users report various technical issues, such as app crashes and disappearing features, which disrupt their experience. These glitches affect approximately 10% of users, leading to a negative perception of the app's reliability.
The app keeps crashing and my updates tab disappears randomly, which is really annoying.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
The Pattern is praised for its insightful astrology readings and user-friendly interface, though recent updates introducing AI features have disappointed some users. Many appreciate the app's depth and accuracy, but there is concern over the shift towards AI and the impact on the app's authenticity.

Users' choice
The Pattern is praised for its insightful astrology readings and user-friendly interface, though recent updates introducing AI features have disappointed some users. Many appreciate the app's depth and accuracy, but there is concern over the shift towards AI and the impact on the app's authenticity.

Users' choice
The Pattern is praised for its insightful astrology readings and user-friendly interface, though recent updates introducing AI features have disappointed some users. Many appreciate the app's depth and accuracy, but there is concern over the shift towards AI and the impact on the app's authenticity.

Runner up
TimePassages is highly regarded for its detailed astrology insights and educational value, with many users appreciating its comprehensive features. However, the transition to a subscription model and changes in the app's interface have frustrated long-time users who miss the simplicity and accessibility of the previous version.

Runner up
TimePassages is highly regarded for its detailed astrology insights and educational value, with many users appreciating its comprehensive features. However, the transition to a subscription model and changes in the app's interface have frustrated long-time users who miss the simplicity and accessibility of the previous version.

Runner up
TimePassages is highly regarded for its detailed astrology insights and educational value, with many users appreciating its comprehensive features. However, the transition to a subscription model and changes in the app's interface have frustrated long-time users who miss the simplicity and accessibility of the previous version.

Straggler
Co–Star receives mixed feedback, with users appreciating its unique approach to astrology and daily insights. However, recent updates introducing paywalls for previously free features have led to dissatisfaction among long-time users, who feel the app has become too commercialized and less personal.

Straggler
Co–Star receives mixed feedback, with users appreciating its unique approach to astrology and daily insights. However, recent updates introducing paywalls for previously free features have led to dissatisfaction among long-time users, who feel the app has become too commercialized and less personal.

Straggler
Co–Star receives mixed feedback, with users appreciating its unique approach to astrology and daily insights. However, recent updates introducing paywalls for previously free features have led to dissatisfaction among long-time users, who feel the app has become too commercialized and less personal.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Paywall Backlash
Users are frustrated with previously free features being moved behind a paywall, which they perceive as greedy and disrespectful to long-time users. This shift has led to dissatisfaction and app deletions, as users feel the app's value has diminished.
Login Issues
Recent updates have caused login problems, with users being logged out and unable to access their accounts. This technical issue is causing frustration and preventing users from engaging with the app.
Content Quality Decline
Users report a decline in the quality and personalization of content, describing it as less applicable and more generalized. This perceived drop in content quality is leading to user dissatisfaction and decreased engagement.
Feature Removal
The removal of the 'helpful' feedback button and other interactive features has left users feeling disconnected and unable to provide feedback. This change is seen as a step back in user engagement and app functionality.
Severe Messaging
The app's messaging, particularly in the 'void' answers, is perceived as harsh and contradictory, which can be discouraging for users seeking guidance. This tone is not aligning with user expectations for supportive and empowering content.
Technical Bugs
Users are experiencing technical issues such as app crashes and disappearing features, which are affecting the overall usability and reliability of the app. These bugs are causing frustration and hindering the user experience.
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How leading brands use Clarity
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
20 million
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
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700 million
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Chosen by OpenAI to surface insights from customer conversations securely.

700 million
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Chosen by OpenAI to surface insights from customer conversations securely.
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million
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Turning rider and captain feedback into smarter everyday experiences

70 million
weekly active customers
Turning rider and captain feedback into smarter everyday experiences

70 million
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Turning rider and captain feedback into smarter everyday experiences
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467,000
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467,000
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