Compare the Market: Meerkat
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
Top Insights
A weekly roundup of Many users experience frequent app crashes, especially during startup or when navigating through the app, making it unusable. This issue affects around 15% of users, who report the app crashing before they can access any features.'s key feedback
A weekly roundup of Many users experience frequent app crashes, especially during startup or when navigating through the app, making it unusable. This issue affects around 15% of users, who report the app crashing before they can access any features.'s key feedback
A weekly roundup of Many users experience frequent app crashes, especially during startup or when navigating through the app, making it unusable. This issue affects around 15% of users, who report the app crashing before they can access any features.'s key feedback
Login Issues
A significant number of users face persistent login issues, with error messages like 'Sorry, we can’t load this page right now' or 'L4 error code' preventing access to the app. Approximately 20% of users report being unable to log in, affecting their ability to use the app's features.
I keep getting 'Sorry, we can’t load this page right now' when trying to log in.
Login Issues
A significant number of users face persistent login issues, with error messages like 'Sorry, we can’t load this page right now' or 'L4 error code' preventing access to the app. Approximately 20% of users report being unable to log in, affecting their ability to use the app's features.
I keep getting 'Sorry, we can’t load this page right now' when trying to log in.
Login Issues
A significant number of users face persistent login issues, with error messages like 'Sorry, we can’t load this page right now' or 'L4 error code' preventing access to the app. Approximately 20% of users report being unable to log in, affecting their ability to use the app's features.
I keep getting 'Sorry, we can’t load this page right now' when trying to log in.
App Crashes
Many users experience frequent app crashes, especially during startup or when navigating through the app, making it unusable. This issue affects around 15% of users, who report the app crashing before they can access any features.
The app crashes every time I try to use it, making it a waste of time.
App Crashes
Many users experience frequent app crashes, especially during startup or when navigating through the app, making it unusable. This issue affects around 15% of users, who report the app crashing before they can access any features.
The app crashes every time I try to use it, making it a waste of time.
App Crashes
Many users experience frequent app crashes, especially during startup or when navigating through the app, making it unusable. This issue affects around 15% of users, who report the app crashing before they can access any features.
The app crashes every time I try to use it, making it a waste of time.
Reward Redemption Problems
Users frequently encounter issues when trying to redeem rewards, such as Caffè Nero discounts, with the app failing to generate QR codes or incorrectly stating they are not members. This affects about 10% of users, leading to frustration and inability to claim rewards.
I can't get a Caffè Nero QR code because the app says I'm not a member of rewards.
Reward Redemption Problems
Users frequently encounter issues when trying to redeem rewards, such as Caffè Nero discounts, with the app failing to generate QR codes or incorrectly stating they are not members. This affects about 10% of users, leading to frustration and inability to claim rewards.
I can't get a Caffè Nero QR code because the app says I'm not a member of rewards.
Reward Redemption Problems
Users frequently encounter issues when trying to redeem rewards, such as Caffè Nero discounts, with the app failing to generate QR codes or incorrectly stating they are not members. This affects about 10% of users, leading to frustration and inability to claim rewards.
I can't get a Caffè Nero QR code because the app says I'm not a member of rewards.
Inconsistent Rewards
There is confusion and dissatisfaction regarding the inconsistency of rewards, with some users finding that discounts are not available at all locations or for all items. Approximately 5% of users express frustration over the geographical and item-specific limitations of rewards.
The rewards are strange as they give discounts for some places but not others in different towns.
Inconsistent Rewards
There is confusion and dissatisfaction regarding the inconsistency of rewards, with some users finding that discounts are not available at all locations or for all items. Approximately 5% of users express frustration over the geographical and item-specific limitations of rewards.
The rewards are strange as they give discounts for some places but not others in different towns.
Inconsistent Rewards
There is confusion and dissatisfaction regarding the inconsistency of rewards, with some users finding that discounts are not available at all locations or for all items. Approximately 5% of users express frustration over the geographical and item-specific limitations of rewards.
The rewards are strange as they give discounts for some places but not others in different towns.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Confused.com receives mixed feedback, with users appreciating the competitive insurance quotes and rewards like vouchers, but many express frustration over technical issues such as app crashes and difficulties accessing rewards.
Users' choice
Confused.com receives mixed feedback, with users appreciating the competitive insurance quotes and rewards like vouchers, but many express frustration over technical issues such as app crashes and difficulties accessing rewards.
Users' choice
Confused.com receives mixed feedback, with users appreciating the competitive insurance quotes and rewards like vouchers, but many express frustration over technical issues such as app crashes and difficulties accessing rewards.
Runner up
MoneySuperMarket is praised for its user-friendly interface and ability to save users money on insurance, but it faces criticism for technical glitches, such as login issues and problems with the credit score feature.
Runner up
MoneySuperMarket is praised for its user-friendly interface and ability to save users money on insurance, but it faces criticism for technical glitches, such as login issues and problems with the credit score feature.
Runner up
MoneySuperMarket is praised for its user-friendly interface and ability to save users money on insurance, but it faces criticism for technical glitches, such as login issues and problems with the credit score feature.
Straggler
Compare the Market: Meerkat users appreciate the potential savings and rewards, but many report significant issues with app functionality, including frequent crashes, login problems, and difficulties accessing rewards.
Straggler
Compare the Market: Meerkat users appreciate the potential savings and rewards, but many report significant issues with app functionality, including frequent crashes, login problems, and difficulties accessing rewards.
Straggler
Compare the Market: Meerkat users appreciate the potential savings and rewards, but many report significant issues with app functionality, including frequent crashes, login problems, and difficulties accessing rewards.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Landscape Mode Issue
The app is unusable on iPads with attached keyboards in landscape orientation, forcing users to tilt their heads to interact with it. This design oversight significantly hampers usability for iPad users.
Login Errors
Frequent login errors, such as 'Sorry, we can’t load this page right now,' prevent users from accessing the app, leading to frustration and inability to use features. This issue undermines the app's reliability and user trust.
App Crashes
The app frequently crashes, especially during startup or when navigating through initial screens, rendering it unusable for many users. This instability severely impacts user experience and app credibility.
Reward Access Issues
Users face difficulties accessing rewards, such as Caffè Nero discounts, due to errors like 'you're not a member' despite being signed up. This inconsistency in reward access frustrates users and diminishes perceived value.
Inconsistent Rewards
Rewards are inconsistently available across locations, causing confusion and dissatisfaction among users expecting uniform benefits. This inconsistency undermines the app's promise of widespread savings.
Web Redirects
The app redirects users to web pages for many functions, leading to a fragmented and subpar user experience. This approach is perceived as lazy development and detracts from the app's usability.
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20 million
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.
Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
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Chosen by OpenAI to surface insights from customer conversations securely.
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Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast
Jen Barwick
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System normal
System normal
System normal