Circuit Route Planner

Circuit Route Planner

Circuit Route Planner

Circuit Route Planner

This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.

Building trust in every customer interaction

Top Insights

Top Insights

Top Insights

A weekly roundup of Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.'s key feedback

A weekly roundup of Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.'s key feedback

A weekly roundup of Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.'s key feedback

Subscription Surprise

Some users are frustrated by the app's subscription model, which requires payment after entering more than 10 stops without prior warning. This issue affects approximately 10% of users, leading to dissatisfaction when they realize they need to pay to continue using the app's full features.

I entered all my stops only to find out I needed to subscribe to use them.

Subscription Surprise

Some users are frustrated by the app's subscription model, which requires payment after entering more than 10 stops without prior warning. This issue affects approximately 10% of users, leading to dissatisfaction when they realize they need to pay to continue using the app's full features.

I entered all my stops only to find out I needed to subscribe to use them.

Subscription Surprise

Some users are frustrated by the app's subscription model, which requires payment after entering more than 10 stops without prior warning. This issue affects approximately 10% of users, leading to dissatisfaction when they realize they need to pay to continue using the app's full features.

I entered all my stops only to find out I needed to subscribe to use them.

Route Optimization Issues

Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.

The app claimed to save me time, but it actually added over 200 miles to my route.

Route Optimization Issues

Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.

The app claimed to save me time, but it actually added over 200 miles to my route.

Route Optimization Issues

Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.

The app claimed to save me time, but it actually added over 200 miles to my route.

Restart Route Feature Removal

The removal of the 'Restart Route' feature has caused inconvenience for users who now have to manually reset each stop, affecting about 3% of users who relied on this feature for efficiency.

I miss the 'Restart Route' feature; now I have to undo each stop manually.

Restart Route Feature Removal

The removal of the 'Restart Route' feature has caused inconvenience for users who now have to manually reset each stop, affecting about 3% of users who relied on this feature for efficiency.

I miss the 'Restart Route' feature; now I have to undo each stop manually.

Restart Route Feature Removal

The removal of the 'Restart Route' feature has caused inconvenience for users who now have to manually reset each stop, affecting about 3% of users who relied on this feature for efficiency.

I miss the 'Restart Route' feature; now I have to undo each stop manually.

Connectivity and Navigation Glitches

Users have experienced connectivity issues and navigation glitches, such as being directed to incorrect stops or having the app fail to connect to the internet, affecting approximately 7% of users and leading to frustration during route planning.

The app directed me to a random stop instead of the first one I entered.

Connectivity and Navigation Glitches

Users have experienced connectivity issues and navigation glitches, such as being directed to incorrect stops or having the app fail to connect to the internet, affecting approximately 7% of users and leading to frustration during route planning.

The app directed me to a random stop instead of the first one I entered.

Connectivity and Navigation Glitches

Users have experienced connectivity issues and navigation glitches, such as being directed to incorrect stops or having the app fail to connect to the internet, affecting approximately 7% of users and leading to frustration during route planning.

The app directed me to a random stop instead of the first one I entered.

Competitor Benchmark

A weekly roundup of Client

A weekly roundup of Client

Users' choice

Circuit Route Planner receives mixed feedback. Users praise its efficiency in organizing routes and saving time, but some express frustration over subscription costs and technical glitches. The app is appreciated for its user-friendly interface and integration with other GPS services, yet criticized for occasional routing errors and subscription management issues.

Users' choice

Circuit Route Planner receives mixed feedback. Users praise its efficiency in organizing routes and saving time, but some express frustration over subscription costs and technical glitches. The app is appreciated for its user-friendly interface and integration with other GPS services, yet criticized for occasional routing errors and subscription management issues.

Users' choice

Circuit Route Planner receives mixed feedback. Users praise its efficiency in organizing routes and saving time, but some express frustration over subscription costs and technical glitches. The app is appreciated for its user-friendly interface and integration with other GPS services, yet criticized for occasional routing errors and subscription management issues.

Runner up

Google Maps is generally well-regarded for its comprehensive features and reliability. Users appreciate its detailed navigation and integration with other services, but some recent updates have led to dissatisfaction, particularly with changes in satellite view and routing accuracy. Despite these issues, it remains a popular choice for many.

Runner up

Google Maps is generally well-regarded for its comprehensive features and reliability. Users appreciate its detailed navigation and integration with other services, but some recent updates have led to dissatisfaction, particularly with changes in satellite view and routing accuracy. Despite these issues, it remains a popular choice for many.

Runner up

Google Maps is generally well-regarded for its comprehensive features and reliability. Users appreciate its detailed navigation and integration with other services, but some recent updates have led to dissatisfaction, particularly with changes in satellite view and routing accuracy. Despite these issues, it remains a popular choice for many.

Straggler

RoadWarrior is valued for its route optimization capabilities, especially by delivery drivers. However, users frequently report issues with subscription management and technical glitches, such as incorrect routing and app crashes. While it has a loyal user base, these problems have led some to seek alternatives.

Straggler

RoadWarrior is valued for its route optimization capabilities, especially by delivery drivers. However, users frequently report issues with subscription management and technical glitches, such as incorrect routing and app crashes. While it has a loyal user base, these problems have led some to seek alternatives.

Straggler

RoadWarrior is valued for its route optimization capabilities, especially by delivery drivers. However, users frequently report issues with subscription management and technical glitches, such as incorrect routing and app crashes. While it has a loyal user base, these problems have led some to seek alternatives.

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Subscription Surprise

Users are frustrated by the app requiring a subscription after entering multiple stops without prior warning, leading to wasted effort and unexpected costs.

Restart Route Removal

The removal of the 'Restart Route' feature has increased the time and effort needed to reset routes, causing dissatisfaction among users who previously relied on this functionality.

Inaccurate Routing

The app sometimes generates inefficient routes, adding unnecessary miles and time, which contradicts its promise of optimization and leads to user frustration.

Persistent Charges

Users report being charged for subscriptions even after account deletion, causing significant inconvenience and financial issues.

Manual Reordering Difficulty

The app's interface makes it difficult to manually reorder stops or requeue failed deliveries, leading to inefficiencies in route management.

U-Turn Avoidance Issue

The app's routing algorithm avoids U-turns excessively, leading to longer routes and unnecessary detours, which frustrates users unfamiliar with the area.

Your voice of customer, unified

Your voice of customer, unified

Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

How leading brands use Clarity

How leading brands use Clarity

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

126 million

global subscribers

126 million

global subscribers

126 million

global subscribers

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

467,000

monthly customers

467,000

monthly customers

467,000

monthly customers