Circuit Route Planner
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
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Top Insights
Top Insights
Top Insights
A weekly roundup of Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.'s key feedback
A weekly roundup of Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.'s key feedback
A weekly roundup of Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.'s key feedback
Subscription Surprise
Some users are frustrated by the app's subscription model, which requires payment after entering more than 10 stops without prior warning. This issue affects approximately 10% of users, leading to dissatisfaction when they realize they need to pay to continue using the app's full features.
I entered all my stops only to find out I needed to subscribe to use them.
Subscription Surprise
Some users are frustrated by the app's subscription model, which requires payment after entering more than 10 stops without prior warning. This issue affects approximately 10% of users, leading to dissatisfaction when they realize they need to pay to continue using the app's full features.
I entered all my stops only to find out I needed to subscribe to use them.
Subscription Surprise
Some users are frustrated by the app's subscription model, which requires payment after entering more than 10 stops without prior warning. This issue affects approximately 10% of users, leading to dissatisfaction when they realize they need to pay to continue using the app's full features.
I entered all my stops only to find out I needed to subscribe to use them.
Route Optimization Issues
Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.
The app claimed to save me time, but it actually added over 200 miles to my route.
Route Optimization Issues
Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.
The app claimed to save me time, but it actually added over 200 miles to my route.
Route Optimization Issues
Several users report that the app's route optimization feature sometimes increases travel time and distance instead of reducing it, which can be particularly problematic for delivery drivers. This issue seems to affect around 5% of users, causing them to lose trust in the app's efficiency claims.
The app claimed to save me time, but it actually added over 200 miles to my route.
Restart Route Feature Removal
The removal of the 'Restart Route' feature has caused inconvenience for users who now have to manually reset each stop, affecting about 3% of users who relied on this feature for efficiency.
I miss the 'Restart Route' feature; now I have to undo each stop manually.
Restart Route Feature Removal
The removal of the 'Restart Route' feature has caused inconvenience for users who now have to manually reset each stop, affecting about 3% of users who relied on this feature for efficiency.
I miss the 'Restart Route' feature; now I have to undo each stop manually.
Restart Route Feature Removal
The removal of the 'Restart Route' feature has caused inconvenience for users who now have to manually reset each stop, affecting about 3% of users who relied on this feature for efficiency.
I miss the 'Restart Route' feature; now I have to undo each stop manually.
Connectivity and Navigation Glitches
Users have experienced connectivity issues and navigation glitches, such as being directed to incorrect stops or having the app fail to connect to the internet, affecting approximately 7% of users and leading to frustration during route planning.
The app directed me to a random stop instead of the first one I entered.
Connectivity and Navigation Glitches
Users have experienced connectivity issues and navigation glitches, such as being directed to incorrect stops or having the app fail to connect to the internet, affecting approximately 7% of users and leading to frustration during route planning.
The app directed me to a random stop instead of the first one I entered.
Connectivity and Navigation Glitches
Users have experienced connectivity issues and navigation glitches, such as being directed to incorrect stops or having the app fail to connect to the internet, affecting approximately 7% of users and leading to frustration during route planning.
The app directed me to a random stop instead of the first one I entered.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client

Users' choice
Circuit Route Planner receives mixed feedback. Users praise its efficiency in organizing routes and saving time, but some express frustration over subscription costs and technical glitches. The app is appreciated for its user-friendly interface and integration with other GPS services, yet criticized for occasional routing errors and subscription management issues.

Users' choice
Circuit Route Planner receives mixed feedback. Users praise its efficiency in organizing routes and saving time, but some express frustration over subscription costs and technical glitches. The app is appreciated for its user-friendly interface and integration with other GPS services, yet criticized for occasional routing errors and subscription management issues.

Users' choice
Circuit Route Planner receives mixed feedback. Users praise its efficiency in organizing routes and saving time, but some express frustration over subscription costs and technical glitches. The app is appreciated for its user-friendly interface and integration with other GPS services, yet criticized for occasional routing errors and subscription management issues.

Runner up
Google Maps is generally well-regarded for its comprehensive features and reliability. Users appreciate its detailed navigation and integration with other services, but some recent updates have led to dissatisfaction, particularly with changes in satellite view and routing accuracy. Despite these issues, it remains a popular choice for many.

Runner up
Google Maps is generally well-regarded for its comprehensive features and reliability. Users appreciate its detailed navigation and integration with other services, but some recent updates have led to dissatisfaction, particularly with changes in satellite view and routing accuracy. Despite these issues, it remains a popular choice for many.

Runner up
Google Maps is generally well-regarded for its comprehensive features and reliability. Users appreciate its detailed navigation and integration with other services, but some recent updates have led to dissatisfaction, particularly with changes in satellite view and routing accuracy. Despite these issues, it remains a popular choice for many.

Straggler
RoadWarrior is valued for its route optimization capabilities, especially by delivery drivers. However, users frequently report issues with subscription management and technical glitches, such as incorrect routing and app crashes. While it has a loyal user base, these problems have led some to seek alternatives.

Straggler
RoadWarrior is valued for its route optimization capabilities, especially by delivery drivers. However, users frequently report issues with subscription management and technical glitches, such as incorrect routing and app crashes. While it has a loyal user base, these problems have led some to seek alternatives.

Straggler
RoadWarrior is valued for its route optimization capabilities, especially by delivery drivers. However, users frequently report issues with subscription management and technical glitches, such as incorrect routing and app crashes. While it has a loyal user base, these problems have led some to seek alternatives.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Subscription Surprise
Users are frustrated by the app requiring a subscription after entering multiple stops without prior warning, leading to wasted effort and unexpected costs.
Restart Route Removal
The removal of the 'Restart Route' feature has increased the time and effort needed to reset routes, causing dissatisfaction among users who previously relied on this functionality.
Inaccurate Routing
The app sometimes generates inefficient routes, adding unnecessary miles and time, which contradicts its promise of optimization and leads to user frustration.
Persistent Charges
Users report being charged for subscriptions even after account deletion, causing significant inconvenience and financial issues.
Manual Reordering Difficulty
The app's interface makes it difficult to manually reorder stops or requeue failed deliveries, leading to inefficiencies in route management.
U-Turn Avoidance Issue
The app's routing algorithm avoids U-turns excessively, leading to longer routes and unnecessary detours, which frustrates users unfamiliar with the area.
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Alexandra Motto
Director of Product & Design Operations
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We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.


Alexandra Motto
Director of Product & Design Operations
“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”
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Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"
Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick
Head of Customer Experience
"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

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