Bumble For Friends: Meet IRL

Bumble For Friends: Meet IRL

Bumble For Friends: Meet IRL

Bumble For Friends: Meet IRL

This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.

Building trust in every customer interaction

Top Insights

Top Insights

Top Insights

A weekly roundup of A significant number of users report problems with account verification, which prevents them from accessing the app. This issue affects about 20% of users, who find the verification process cumbersome and often unsuccessful.'s key feedback

A weekly roundup of A significant number of users report problems with account verification, which prevents them from accessing the app. This issue affects about 20% of users, who find the verification process cumbersome and often unsuccessful.'s key feedback

A weekly roundup of A significant number of users report problems with account verification, which prevents them from accessing the app. This issue affects about 20% of users, who find the verification process cumbersome and often unsuccessful.'s key feedback

High Subscription Costs

Many users express frustration over the high cost of subscriptions, which they feel are necessary to access basic features like seeing who liked them. Approximately 30% of users mention feeling that the app is a money grab due to these costs.

You have to pay an extortionate fee just to see who's liked you, which is the most basic feature of a dating app.

High Subscription Costs

Many users express frustration over the high cost of subscriptions, which they feel are necessary to access basic features like seeing who liked them. Approximately 30% of users mention feeling that the app is a money grab due to these costs.

You have to pay an extortionate fee just to see who's liked you, which is the most basic feature of a dating app.

High Subscription Costs

Many users express frustration over the high cost of subscriptions, which they feel are necessary to access basic features like seeing who liked them. Approximately 30% of users mention feeling that the app is a money grab due to these costs.

You have to pay an extortionate fee just to see who's liked you, which is the most basic feature of a dating app.

Account Verification Issues

A significant number of users report problems with account verification, which prevents them from accessing the app. This issue affects about 20% of users, who find the verification process cumbersome and often unsuccessful.

I've been trying to create an account for almost a month now to no avail due to the verification process.

Account Verification Issues

A significant number of users report problems with account verification, which prevents them from accessing the app. This issue affects about 20% of users, who find the verification process cumbersome and often unsuccessful.

I've been trying to create an account for almost a month now to no avail due to the verification process.

Account Verification Issues

A significant number of users report problems with account verification, which prevents them from accessing the app. This issue affects about 20% of users, who find the verification process cumbersome and often unsuccessful.

I've been trying to create an account for almost a month now to no avail due to the verification process.

Poor Customer Support

Users frequently complain about the lack of effective customer support, especially when dealing with account bans or subscription issues. Around 15% of users feel that their concerns are not addressed adequately, often receiving automated responses.

I contacted customer service about a subscription issue and only received an AI-generated response with no real help.

Poor Customer Support

Users frequently complain about the lack of effective customer support, especially when dealing with account bans or subscription issues. Around 15% of users feel that their concerns are not addressed adequately, often receiving automated responses.

I contacted customer service about a subscription issue and only received an AI-generated response with no real help.

Poor Customer Support

Users frequently complain about the lack of effective customer support, especially when dealing with account bans or subscription issues. Around 15% of users feel that their concerns are not addressed adequately, often receiving automated responses.

I contacted customer service about a subscription issue and only received an AI-generated response with no real help.

Low Match Success

Many users are dissatisfied with the low number of matches they receive, even after paying for premium features. This issue is mentioned by approximately 25% of users, who feel that the app does not deliver on its promise of meaningful connections.

I've been using the app for months and haven't gotten a single match, even with a premium subscription.

Low Match Success

Many users are dissatisfied with the low number of matches they receive, even after paying for premium features. This issue is mentioned by approximately 25% of users, who feel that the app does not deliver on its promise of meaningful connections.

I've been using the app for months and haven't gotten a single match, even with a premium subscription.

Low Match Success

Many users are dissatisfied with the low number of matches they receive, even after paying for premium features. This issue is mentioned by approximately 25% of users, who feel that the app does not deliver on its promise of meaningful connections.

I've been using the app for months and haven't gotten a single match, even with a premium subscription.

Competitor Benchmark

A weekly roundup of Client

A weekly roundup of Client

Users' choice

Hinge receives positive feedback for its ability to foster meaningful connections, with many users finding long-term partners. However, some users express frustration over the app's paywall features and occasional technical issues.

Users' choice

Hinge receives positive feedback for its ability to foster meaningful connections, with many users finding long-term partners. However, some users express frustration over the app's paywall features and occasional technical issues.

Users' choice

Hinge receives positive feedback for its ability to foster meaningful connections, with many users finding long-term partners. However, some users express frustration over the app's paywall features and occasional technical issues.

Runner up

Bumble For Friends: Meet IRL has mixed feedback, with users appreciating its user-friendly interface and success stories of finding partners. However, there are complaints about the app's monetization strategies and technical glitches.

Runner up

Bumble For Friends: Meet IRL has mixed feedback, with users appreciating its user-friendly interface and success stories of finding partners. However, there are complaints about the app's monetization strategies and technical glitches.

Runner up

Bumble For Friends: Meet IRL has mixed feedback, with users appreciating its user-friendly interface and success stories of finding partners. However, there are complaints about the app's monetization strategies and technical glitches.

Straggler

OkCupid is praised for its data-driven matching system and inclusivity, but users criticize the app for its expensive subscription model and technical issues, which detract from the overall user experience.

Straggler

OkCupid is praised for its data-driven matching system and inclusivity, but users criticize the app for its expensive subscription model and technical issues, which detract from the overall user experience.

Straggler

OkCupid is praised for its data-driven matching system and inclusivity, but users criticize the app for its expensive subscription model and technical issues, which detract from the overall user experience.

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Verification Issues

Users face significant challenges with the app's verification process, which often fails to send codes or gets stuck on puzzles, preventing account creation. This issue is causing frustration and hindering user onboarding.

Subscription Confusion

There is confusion and dissatisfaction regarding subscription renewals and charges, with users reporting unexpected auto-renewals and difficulties in obtaining refunds. This is leading to negative perceptions of the app's billing practices.

Match Visibility

Users are frustrated with the app's paywall that restricts visibility of who liked them, which they feel should be a basic feature. This is perceived as a tactic to force users into purchasing premium subscriptions.

Account Bans

There are numerous complaints about accounts being banned without clear reasons or the ability to appeal, leading to user dissatisfaction and loss of trust in the platform's moderation policies.

App Performance

The app is criticized for frequent crashes, slow loading times, and glitches, which disrupt the user experience and deter continued use. These technical issues are undermining user engagement.

Customer Support

Users express dissatisfaction with customer support, citing unhelpful automated responses and a lack of resolution for their issues. This is contributing to a negative customer experience.

Your voice of customer, unified

Your voice of customer, unified

Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

How leading brands use Clarity

How leading brands use Clarity

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

126 million

global subscribers

126 million

global subscribers

126 million

global subscribers

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

467,000

monthly customers

467,000

monthly customers

467,000

monthly customers