BeReal: Photos & Friends Daily
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Login and Verification Problems
Around 15% of users experience difficulties with logging in or receiving verification codes, which prevents them from accessing the app. This issue is particularly frustrating for users who have been locked out of their accounts.
I can't log in because I never receive the verification code.
App Bugs and Crashes
Approximately 25% of users report frequent app crashes and bugs, such as photos not uploading or the app freezing. These technical issues significantly hinder the user experience and lead to dissatisfaction.
The app crashes every time I try to post a BeReal, making it unusable.
Unwanted Ads and Features
About 30% of users are unhappy with the introduction of ads and new features that detract from the app's original simplicity. Many feel that these changes make the app more like other social media platforms, which they were trying to avoid.
The new ads are intrusive and ruin the experience of using BeReal.
Users' choice
Locket Widget receives positive feedback for its simplicity and ability to connect friends and family, especially for those with strict social media restrictions. Users appreciate its safety features and the ability to share moments without the pressure of traditional social media.
Runner up
BeReal is praised for its unique concept of capturing real moments without filters, fostering genuine connections. However, users frequently report technical issues such as glitches, notification delays, and upload failures, particularly on Android devices, which detract from the overall experience.
Straggler
Dispo is criticized for its intrusive ads and recent updates that have removed social features, leading to user dissatisfaction. Many users report losing photos and experiencing frequent crashes, which has significantly impacted their trust in the app.
Profile Setup Issues
Users with OCD find the profile setup frustrating due to the inability to format text evenly, and the character limit is too restrictive for detailed bios. This setup is causing dissatisfaction among users who prefer a more customizable profile experience.
Music Integration
There is a demand for music integration, with users wanting to add music to their photos or videos, suggesting a feature similar to other social media platforms. This could enhance user engagement by allowing more personalized and creative posts.
Notification Failures
Some users are experiencing issues with notifications not being sent, which disrupts the core functionality of the app that relies on timely alerts. This problem is leading to user frustration and could impact daily engagement.
Login and Verification Problems
Users are facing difficulties with logging in and receiving verification codes, particularly after updates or on new devices. This issue is preventing users from accessing their accounts and could lead to a loss of user base.
App Crashes and Bugs
Frequent app crashes and bugs, such as being logged out or the app freezing, are causing significant user dissatisfaction. These technical issues are affecting the overall user experience and could lead to decreased app usage.
Feature Removal Concerns
The removal of popular features like BTS (Behind the Scenes) has upset users who valued these unique aspects of the app. This change is perceived as a step back, reducing the app's distinctiveness and user satisfaction.
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