Beli
This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.
Building trust in every customer interaction
Top Insights
Top Insights
Top Insights
A weekly roundup of Around 15% of users are dissatisfied with the app's automatic rating system, which forces comparisons between incomparable restaurants, such as a diner and a Michelin-starred restaurant, without allowing for custom lists or categories.'s key feedback
A weekly roundup of Around 15% of users are dissatisfied with the app's automatic rating system, which forces comparisons between incomparable restaurants, such as a diner and a Michelin-starred restaurant, without allowing for custom lists or categories.'s key feedback
A weekly roundup of Around 15% of users are dissatisfied with the app's automatic rating system, which forces comparisons between incomparable restaurants, such as a diner and a Michelin-starred restaurant, without allowing for custom lists or categories.'s key feedback
Forced Invitations
A significant number of users, approximately 40%, are frustrated with the requirement to invite friends to unlock basic app features. This mandatory invitation process is seen as intrusive and a barrier to app usage.
I can't use the app unless I invite four others, which is a ridiculous requirement.
Forced Invitations
A significant number of users, approximately 40%, are frustrated with the requirement to invite friends to unlock basic app features. This mandatory invitation process is seen as intrusive and a barrier to app usage.
I can't use the app unless I invite four others, which is a ridiculous requirement.
Forced Invitations
A significant number of users, approximately 40%, are frustrated with the requirement to invite friends to unlock basic app features. This mandatory invitation process is seen as intrusive and a barrier to app usage.
I can't use the app unless I invite four others, which is a ridiculous requirement.
Inflexible Rating System
Around 15% of users are dissatisfied with the app's automatic rating system, which forces comparisons between incomparable restaurants, such as a diner and a Michelin-starred restaurant, without allowing for custom lists or categories.
The app forces me to compare a Michelin restaurant with a diner, which makes no sense.
Inflexible Rating System
Around 15% of users are dissatisfied with the app's automatic rating system, which forces comparisons between incomparable restaurants, such as a diner and a Michelin-starred restaurant, without allowing for custom lists or categories.
The app forces me to compare a Michelin restaurant with a diner, which makes no sense.
Inflexible Rating System
Around 15% of users are dissatisfied with the app's automatic rating system, which forces comparisons between incomparable restaurants, such as a diner and a Michelin-starred restaurant, without allowing for custom lists or categories.
The app forces me to compare a Michelin restaurant with a diner, which makes no sense.
Intrusive Onboarding
Approximately 10% of users find the onboarding process intrusive, as it demands personal information and permissions before they can even explore the app, leading to a negative initial experience.
The sign-up process is horrible, asking for too much information before I can even see the app.
Intrusive Onboarding
Approximately 10% of users find the onboarding process intrusive, as it demands personal information and permissions before they can even explore the app, leading to a negative initial experience.
The sign-up process is horrible, asking for too much information before I can even see the app.
Intrusive Onboarding
Approximately 10% of users find the onboarding process intrusive, as it demands personal information and permissions before they can even explore the app, leading to a negative initial experience.
The sign-up process is horrible, asking for too much information before I can even see the app.
Limited Map Functionality
About 5% of users are disappointed with the map feature, which only shows recommendations or places they want to try, rather than allowing a broader exploration of nearby restaurants.
I can't do a map view of all restaurants in an area, which defeats the purpose of discovering new places.
Limited Map Functionality
About 5% of users are disappointed with the map feature, which only shows recommendations or places they want to try, rather than allowing a broader exploration of nearby restaurants.
I can't do a map view of all restaurants in an area, which defeats the purpose of discovering new places.
Limited Map Functionality
About 5% of users are disappointed with the map feature, which only shows recommendations or places they want to try, rather than allowing a broader exploration of nearby restaurants.
I can't do a map view of all restaurants in an area, which defeats the purpose of discovering new places.
Competitor Benchmark
A weekly roundup of Client
A weekly roundup of Client
Users' choice
Zomato receives high praise for its reliable service, user-friendly interface, and prompt delivery. Users appreciate the wide range of options and the convenience it offers, especially during busy times. However, some users have reported issues with the app's map feature and customer service.
Users' choice
Zomato receives high praise for its reliable service, user-friendly interface, and prompt delivery. Users appreciate the wide range of options and the convenience it offers, especially during busy times. However, some users have reported issues with the app's map feature and customer service.
Users' choice
Zomato receives high praise for its reliable service, user-friendly interface, and prompt delivery. Users appreciate the wide range of options and the convenience it offers, especially during busy times. However, some users have reported issues with the app's map feature and customer service.
Runner up
Beli has a mix of positive and negative feedback. Users love its unique features for tracking and sharing restaurant experiences, but many are frustrated by the requirement to invite friends to unlock features. The app's forced social interactions and complex rating system are common points of criticism.
Runner up
Beli has a mix of positive and negative feedback. Users love its unique features for tracking and sharing restaurant experiences, but many are frustrated by the requirement to invite friends to unlock features. The app's forced social interactions and complex rating system are common points of criticism.
Runner up
Beli has a mix of positive and negative feedback. Users love its unique features for tracking and sharing restaurant experiences, but many are frustrated by the requirement to invite friends to unlock features. The app's forced social interactions and complex rating system are common points of criticism.
Straggler
Yelp is appreciated for its extensive reviews and reliable information, helping users make informed decisions about local businesses. However, some users feel that the platform has become less engaging and more commercialized over time, with complaints about intrusive notifications and a decline in the quality of reviews.
Straggler
Yelp is appreciated for its extensive reviews and reliable information, helping users make informed decisions about local businesses. However, some users feel that the platform has become less engaging and more commercialized over time, with complaints about intrusive notifications and a decline in the quality of reviews.
Straggler
Yelp is appreciated for its extensive reviews and reliable information, helping users make informed decisions about local businesses. However, some users feel that the platform has become less engaging and more commercialized over time, with complaints about intrusive notifications and a decline in the quality of reviews.
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Nuggets
Major highlights of the week
Mandatory Invites
Users are frustrated with the requirement to invite multiple friends before accessing basic app features, which is perceived as intrusive and a barrier to initial engagement.
Inflexible Ratings
The app's automatic rating system forces users to compare dissimilar restaurants, such as a Michelin-starred venue and a diner, without allowing for custom lists or categories.
Guide Access Restrictions
Access to guides is locked behind visiting a minimum number of places per category, which users find unnecessarily restrictive and a deterrent to new users.
Deceptive UX
The app's user experience is perceived as deceptive, with users feeling tricked into providing personal information and permissions, leading to distrust.
Limited Map Functionality
Users are unable to view all restaurants in a map area, limiting the app's utility for discovering new dining options and reducing its effectiveness as a discovery tool.
Streak Feature Frustration
The streak feature is seen as demoralizing, with poorly timed notifications and no option to disable it, leading to user frustration and potential disengagement.
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