bebird

bebird

bebird

bebird

This is customized report built by Clarity, using AI to analyze feedback from platforms like the App Store and Reddit.

Building trust in every customer interaction

Top Insights

Top Insights

Top Insights

A weekly roundup of Users are concerned about the app requesting unnecessary permissions, such as access to cellular data, location services, and clipboard, which raises privacy concerns. Around 25% of users have expressed discomfort with these permissions.'s key feedback

A weekly roundup of Users are concerned about the app requesting unnecessary permissions, such as access to cellular data, location services, and clipboard, which raises privacy concerns. Around 25% of users have expressed discomfort with these permissions.'s key feedback

A weekly roundup of Users are concerned about the app requesting unnecessary permissions, such as access to cellular data, location services, and clipboard, which raises privacy concerns. Around 25% of users have expressed discomfort with these permissions.'s key feedback

Connectivity Issues

A significant number of users report persistent connectivity problems, with the app frequently disconnecting from the device or failing to connect at all. Approximately 40% of users seem to be affected by this issue, making the app unreliable for consistent use.

The app disconnects every single time, making it dangerous and frustrating to use.

Connectivity Issues

A significant number of users report persistent connectivity problems, with the app frequently disconnecting from the device or failing to connect at all. Approximately 40% of users seem to be affected by this issue, making the app unreliable for consistent use.

The app disconnects every single time, making it dangerous and frustrating to use.

Connectivity Issues

A significant number of users report persistent connectivity problems, with the app frequently disconnecting from the device or failing to connect at all. Approximately 40% of users seem to be affected by this issue, making the app unreliable for consistent use.

The app disconnects every single time, making it dangerous and frustrating to use.

Excessive Permissions

Users are concerned about the app requesting unnecessary permissions, such as access to cellular data, location services, and clipboard, which raises privacy concerns. Around 25% of users have expressed discomfort with these permissions.

The app asks for way too many permissions, including clipboard access, which feels invasive.

Excessive Permissions

Users are concerned about the app requesting unnecessary permissions, such as access to cellular data, location services, and clipboard, which raises privacy concerns. Around 25% of users have expressed discomfort with these permissions.

The app asks for way too many permissions, including clipboard access, which feels invasive.

Excessive Permissions

Users are concerned about the app requesting unnecessary permissions, such as access to cellular data, location services, and clipboard, which raises privacy concerns. Around 25% of users have expressed discomfort with these permissions.

The app asks for way too many permissions, including clipboard access, which feels invasive.

App Crashes and Freezes

Many users experience frequent app crashes and screen freezes, which disrupt the ear cleaning process and render the app unusable. This issue affects about 30% of users, leading to frustration and dissatisfaction.

The camera freezes within a second of clicking 'Go' on the app, making it useless.

App Crashes and Freezes

Many users experience frequent app crashes and screen freezes, which disrupt the ear cleaning process and render the app unusable. This issue affects about 30% of users, leading to frustration and dissatisfaction.

The camera freezes within a second of clicking 'Go' on the app, making it useless.

App Crashes and Freezes

Many users experience frequent app crashes and screen freezes, which disrupt the ear cleaning process and render the app unusable. This issue affects about 30% of users, leading to frustration and dissatisfaction.

The camera freezes within a second of clicking 'Go' on the app, making it useless.

Battery and Charging Errors

Users report that the app incorrectly indicates low battery or charging issues, even when the device is fully charged, causing the app to shut down unexpectedly. This problem affects approximately 20% of users.

The app says the device needs charging and shuts off, despite the battery being full.

Battery and Charging Errors

Users report that the app incorrectly indicates low battery or charging issues, even when the device is fully charged, causing the app to shut down unexpectedly. This problem affects approximately 20% of users.

The app says the device needs charging and shuts off, despite the battery being full.

Battery and Charging Errors

Users report that the app incorrectly indicates low battery or charging issues, even when the device is fully charged, causing the app to shut down unexpectedly. This problem affects approximately 20% of users.

The app says the device needs charging and shuts off, despite the battery being full.

Competitor Benchmark

A weekly roundup of Client

A weekly roundup of Client

Users' choice

Soulear receives positive feedback for its ease of connection and functionality, with users appreciating the quality of the images and the straightforward setup process. However, some users express concerns about data privacy, although they acknowledge the app's performance.

Users' choice

Soulear receives positive feedback for its ease of connection and functionality, with users appreciating the quality of the images and the straightforward setup process. However, some users express concerns about data privacy, although they acknowledge the app's performance.

Users' choice

Soulear receives positive feedback for its ease of connection and functionality, with users appreciating the quality of the images and the straightforward setup process. However, some users express concerns about data privacy, although they acknowledge the app's performance.

Runner up

Black Bee Intelligent Manufacturing is praised for its innovative features and AI capabilities, with users finding it helpful for daily tasks and reminders. Despite its potential, users report issues with connectivity and customer support, especially after updates.

Runner up

Black Bee Intelligent Manufacturing is praised for its innovative features and AI capabilities, with users finding it helpful for daily tasks and reminders. Despite its potential, users report issues with connectivity and customer support, especially after updates.

Runner up

Black Bee Intelligent Manufacturing is praised for its innovative features and AI capabilities, with users finding it helpful for daily tasks and reminders. Despite its potential, users report issues with connectivity and customer support, especially after updates.

Straggler

Bebird receives mixed feedback, with users appreciating the concept and camera quality but facing significant issues with connectivity and app functionality. Many users express frustration over frequent disconnections and the app's demand for excessive permissions, raising privacy concerns.

Straggler

Bebird receives mixed feedback, with users appreciating the concept and camera quality but facing significant issues with connectivity and app functionality. Many users express frustration over frequent disconnections and the app's demand for excessive permissions, raising privacy concerns.

Straggler

Bebird receives mixed feedback, with users appreciating the concept and camera quality but facing significant issues with connectivity and app functionality. Many users express frustration over frequent disconnections and the app's demand for excessive permissions, raising privacy concerns.

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Nuggets

Major highlights of the week

Connectivity Issues

Users experience frequent disconnections and difficulty maintaining a stable connection between the app and the device, leading to frustration and rendering the product unreliable.

Excessive Permissions

The app requests unnecessary permissions such as clipboard access and cellular data, raising privacy concerns and suspicion among users.

App Crashes

Frequent app crashes disrupt the user experience, preventing users from utilizing the device effectively and leading to dissatisfaction.

Update Problems

Recent updates have introduced issues such as connectivity problems and feature malfunctions, causing previously functional devices to become unusable.

Poor Tutorial

The tutorial provided is inadequate and fails to guide users effectively, leaving them confused and unable to operate the device properly.

WiFi Connection

Users face challenges with the WiFi connection process, including unclear instructions and unnecessary password requirements, hindering device setup.

Your voice of customer, unified

Your voice of customer, unified

Bring all your feedback into one place—so product, support, customer experience and leadership work from the same source of truth.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

Create experiences people remember for the right reasons

Chat with our team to talk through build vs. buy and how to level up your customer experience.

How leading brands use Clarity

How leading brands use Clarity

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

20 million

Monthly Customers

We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.

Alexandra Motto

Director of Product & Design Operations

“Clarity treats all of our unstructured customer feedback like true data. Their NLP models pick up on sentiment and sort it into categories. We can search everything instantly, see the numbers, and even build our own customizable feedback dashboards.”

126 million

global subscribers

126 million

global subscribers

126 million

global subscribers

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

700 million

weekly active customers

Chosen by OpenAI to surface insights from customer conversations securely.

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

Clarity cuts VoC analysis time by 55%, helping Minoan prioritize high-impact features fast

Jen Barwick

Head of Customer Experience

"Clarity helps us replace guesswork with real data from our feedback. I can go into product meetings with clear evidence"

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

70 million

weekly active customers

Turning rider and captain feedback into smarter everyday experiences

467,000

monthly customers

467,000

monthly customers

467,000

monthly customers